Оглавление
Thomas H. Davenport. Judgment Calls
Beyond M&A
Why the Fixation on Great Men?
The Antidote to the Great Man Theory
Patterns of Change in Today's Organizations
How Organizations Are Responding
Why Look at Good Decisions?
Why You Should Read This Book
Learning from History
The Flight Readiness Review
The Problem of the Faulty Valve
The Marathon Flight Readiness Review
Discovery Mission Success
The Persistence of Good Judgment
Reflections on Organizational Judgment in NASA STS-119
The House That Wouldn't Sell
Sourcing the Wisdom of the (In) Crowd
The Group Discussion
The Outcome and the Embedded Learning
Another Group Judgment Call
Reflections on WGB Homes's Organizational Judgment
Swimming Both With and Against the MBA Stream
The Battle Between Future Strategy and Past History
Catalyzing the Decision for Change
Mobilizing Judgment
Building Support and Success
Institutionalizing the Decision
Reflections on the More Diverse Talent Pool
Reflections on the Organizational Judgment of McKinsey & Company in This Case
Improving Patient Care with Information and Knowledge at Partners
The Role of Information Systems in Improving Care Quality at Partners
Managing Clinical Knowledge at Partners
High-Performance Medicine at Partners
New Challenges for Partners
The Future of the Smart Form
Reflections on Partners HealthCare's Organizational Judgment
A Typical Technical Problem at Cognizant
Cognizant Technology Solutions Background
Knowledge Management at Cognizant
Cognizant 2.0
Rapid Take-Up
C2 and Organizational Judgment—Internally and at Clients
Reflections on Cognizant's Organizational Judgment
Tameeka Wilson in Kindergarten
The David Cox Road Elementary School
Data-Based Decisions at Charlotte-Mecklenburg Schools
Back to David Cox Road Elementary
Reflections on the Charlotte-Mecklenburg Schools' Organizational Judgment
Democratic Decision Making in a Historical Context
The Decision for Defense
Toward the Battle of Salamis
Persian Surprise and Greek Victory
Assessing Athenian Decision Making and Judgment in Action
Understanding the Culture of Collective Judgment of Ancient Athenian Democracy
Sorting Through Religion and Reality
Origins of the Democratic Culture for Judgment
Collective Judgment, Catalyzed by Leadership
Reflections on the Organizational Judgment of the Ancient Athenian Case
The Vanguard Culture and Values
The Power of Dissent
Yu's Decision and Its Aftermath
Vanguard's Reaction
Reflections on Mabel Yu and The Vanguard Group's Organizational Judgment
The Old EMC
The Unlikely Rise of Social Media
“Cost Transformation” at EMC
Cost Transformation and EMC|One Converge
Putting the Change in Perspective
Going Forward with Social Media at EMC
Reflections on EMC's Organizational Judgment
The Challenge of Transformation
Early Steps
The Perfect Storm—and the Search for Opportunity
How Best to Change the Game?
Establishing the R&R Group
Designing for Good Judgment
Moving Toward a Decision for Change
Taking the Leap
From Platforms to Markets
Initial Indicators of Success
Reflections on Organizational Judgment at Media General
Shining New Light … on School Principals
Building the “Culture of Inquiry”
Preparing the Next Chapter of Strategy for the Board
Finding a Stronger Solution in the Scribbles
Origins and Early Development of the Culture of Inquiry
Getting Hard on Ideas
Learning by Trial and Error
The Leader Looks Back
Reflections on Organizational Judgment at The Wallace Foundation
Early “Compulsive Capitalism”
From Compulsive to Responsible Capitalism
The Bumpy Road to Walgreens
Values and Problem Solving for the Opportunity
To Walgreens … and Beyond
Reflections on Organizational Judgment at Tweezerman
Rising Complexity and Opportunity
Learning from Success
Beyond the Simple Maxim or Framework
Leaders Building Judgment
Begin by Recognizing the Need and Opportunity
Be Intentional and Invest in Capability
Consider the “Architectural Elements” Within the Cultural and Market Context
Be Ready for Change
Understand That, Like Health, Organizational Judgment Needs Exercise and Continuous Maintenance
