Start With a Win

Start With a Win
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Strengthen your leadership skills and achieve success at work and at home with advice from a proven business leader In Start with a Win: Tools and Lessons to Create Personal and Business Success, CEO of RE/MAX Holdings Adam Contos delivers a powerful exploration of how leaders process information and lead boldly, especially (or even) during times of crisis. Packed with the practical lessons he learned as the leader of one of the most recognized real estate brands in the world, the book shows you how leaders recognize emotion, chaos, and fear and transform those negatives into opportunity. Whether you lead a team of one—yourself—ten, or 10,000 and up, you'll also find actionable advice on: How to develop effective leadership skills by seeking out situations that require you to practice leading Avoiding the experience of becoming overwhelmed by relying on time-tested frameworks to organize your thinking during stressful situations Overcoming fear and self-doubt by recognizing that your doubts are only as powerful as you think they are Perfect for executives, managers, and other business leaders, Start with a Win is an indispensable resource for entrepreneurs seeking to clarify and accomplish their goals.

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Adam Contos. Start With a Win

Table of Contents

Guide

Pages

Praise for Start With a Win

START WITH A WIN. TOOLS AND LESSONS TO CREATE PERSONAL AND BUSINESS SUCCESS

Introduction

CHAPTER 1 Attitude: You Can!

UNDERSTANDING A WIN

Your Opportunities

Go for the Win

MAKING THE RIGHT CHOICE

LEADERS LEAD

E-CONNECTIONS

SPA FOR THE WIN

TAMING THE BEAST—YOUR EMOTIONS

EXPERIENCE THE WINS

LOOK UP, NOT DOWN

THE SKY IS YOUR LIMIT

LOCUS OF CONTROL

OWNING THE OUTCOMES

FOUNDATION FOR LEADERSHIP, BALANCE

YOUR TURN

LEADERSHIP QUALITY

TAKE ACTION

A ROOKIE COP

WINS FOLLOW A PROCESS

THE POWER OF LEADING, NOT FOLLOWING

IDENTIFY PROBLEMS FIRST

EXPECT THE FEAR

WINNING IN UNCERTAIN TIMES

PIVOT AND ACT

HOLISTIC APPROACH IS ESSENTIAL

MODEL THE RIGHT BEHAVIOR

YOUR TURN TO FIX THINGS

Identifying the Problems

Listen to the Language

Learning More About You

Leadership Takeaways

NOTES

CHAPTER 2 Our Missions Set the Playbook

THE SUM OF ALL OUR MISSIONS

INTIMIDATING YET POWERFUL

THE DOWNSIDE

A PERFECT (BETTER) WORLD

TAKE A CHANCE

REGRET ISN'T AN OPTION

LEARNINGS AND LESSONS MOUNT UP

EMOTIONS AND CONTROL

PAY ATTENTION TO YOUR GUT

INSTINCTS MATTER

CRUCIAL INPUT

TALKING POINTS

FAILURES ARE WINS, TOO

TOUGH TIMES

RELATIONSHIPS MAKE THE DIFFERENCE

THE ROLE OF EMOTIONS

DEBRIEFING IS ESSENTIAL

LESSONS FROM ENTREPRENEURSHIP

BUILDING YOUR BUSINESS

REAL ESTATE GRIT

CONSISTENCY WINS

ATTITUDE AND MORE RELATIONSHIPS

KNOWING WHEN TO STOP

A WORD ABOUT SUCCESS

YOUR TOOLBOX FOR THE JOURNEY

Leadership Takeaways

CHAPTER 3 Party With the Beast (Your Emotions)

FRIEND OR FOE?

FEAR ISN'T UNIQUE

MAJOR FORCE

TAMING THE BEAST

Beast in Business

TAKE ACTION

OVERCOME THE FEAR

FACE IT HEAD ON

SELF-DOUBTS

FEAR: THE DEFAULT EMOTION

The Survival Instinct

Defeat It

Valuable Tool

THE OPPOSITE OF FEAR: LOVE

THE RISK

TRUE LEADERSHIP

More Wisdom

Magical Words

IDENTIFYING LOVE AND FEAR

Confrontation

Emotionally Bankrupt

OVERWHELM

Point of No Return

The Science

Boyd's Lesson in Business

MULTIDIMENSIONAL APPROACH

Ultimate Blind Spot

Minimize It

THE 80 PERCENT RULE

DON'T IGNORE CHALLENGES

EMOTIONAL CONTROL

Trained Responses

Psychology of Decision-Making

FORGET THE EASY WAY

CHANGING YOUR MINDSET

HIT RESET

YOUR TURN

CONSCIOUS RESPONSE

HELP ALONG THE WAY

THINK POSITIVE

INTERPERSONAL RELATIONSHIPS

UNDERSTANDING

COMMUNICATION

THE STRUGGLERS

THE FLIP SIDE

Leadership Takeaways

NOTES

CHAPTER 4 Be a Sponge

NARC MARKETING 101

THE VALUE OF SHARING KNOWLEDGE

Cop Stories

FREE AND WITHOUT EXPECTATIONS

MODELING THE BEHAVIOR

THE GROWTH MINDSET OR NOT

PAIN OF CHANGE

MINDSET

START WITH A WIN

WISE VERSUS SILLY

CONFUSING CHANGE WITH SUCCESS

TRY TEACHING IT

TROUBLESHOOT, DIAGNOSE, EDUCATE

SAME STEPS TO SUCCESS

IDENTIFYING OPPORTUNITIES

FREE SHARING

CHALLENGES ARE OPPORTUNITIES

You Can Do It!

Expect Tough Times

A MATTER OF SYSTEMS

LOGIC, NOT EMOTION

SYSTEMS AND KNOWLEDGE

Leadership Takeaways

NOTE

CHAPTER 5 Leadership Learnings

AMAZING LEADERSHIP

TAKE THE TIME

FEELINGS MATTER

PERSONAL QUEST

ACCOUNTABILITY

EXPECTATIONS

CONFIDENCE

HOW TO DEVELOP CONFIDENCE

THE THREE CS OF LEADERSHIP

Hope

Direction

World Connections

SET THE TONE

MORE VARIABLES

ATHLETE ANALOGY

MOST DON'T NOTICE

LITTLE BITS ADD UP

WAKE UP AND LEARN

THE GOAL: REPLACE YOURSELF

FAILURE

Normal Occurrence

Forget the Blame Game

The Best of Plans…

COPING WITH FAILURE

THE POWER OF HOW WE LEARN

Environments Matter

Habits Make the Difference

TAKE THE TIME

HUGE RESPONSIBILITY

MORE OF THE BASICS

STAY HUNGRY, STAY HUMBLE

LEADING FOR A WIN

GIVE, GIVE, GIVE

POWER OF UNDERSTANDING

AVOID BATTLE

REALITY CHECK

TAME THE BEAST

HANDLING THE TOUGH

BANK ACCOUNT OF LIFE

Deposits Add Up

…So Do Withdrawals

DON'T MISS AN OPPORTUNITY

IRRITANT OR LEADERSHIP COURSE?

It's Up to You

LOOK FOR LEADERS

WARNING SIGNS OF CRUMBLING LEADERSHIP

Subtle Signs

Toxicity Can Spread

LEADER MORE THAN INSTRUCTOR

BEYOND TEACHING

ACTIONS, NOT JUST WORDS

THE POWER OF VULNERABILITY

All About Emotions

Humanity

Leadership Takeaways

NOTES

CHAPTER 6 From Chaos to Calm: Build Your Action Plans

THE BEAST IS BACK

Not So Easy

Special Needs

VUCA

Military Beginnings

Antithesis

How to Use VUCA

Business Perspective

DON'T WAIT FOR CRISIS

Confidence and Clarity

Fundamentals in Place

SHARING YOUR VISIONS

Leadership Takeaways

NOTE

CHAPTER 7 Presence and Passion: For Your People and Work

TIME TO ACCEPT RESPONSIBILITY

LEADERSHIP COMPLICATIONS

WHERE ARE THE CUSTOMERS?

VISIBILITY MAKES A DIFFERENCE

The Snowball Effect

VIRTUAL CHALLENGES

BUILDING TRUST THROUGH SOCIAL MEDIA

HUMANITY AND VULNERABILITY MATTER

YOU CAN DO IT!

BUILDING CONNECTIONS

OUT OF LINE

TOP OF MIND

BRANDING AND PRESENCE

BRANDS DISAPPEAR

THE VALUE OF PASSION

WEIGHT OF RESPONSIBILITIES

MORE MUSINGS OF A CHILD

OPPORTUNITIES TO LEARN AND GROW

YOUR TURN

THINK ABOUT YOUR BRAND

PATTERNS AND CONUNDRUMS

BE SELECTIVE AND HONEST

USE YOUR JUDGMENT

Leadership Takeaways

NOTES

CHAPTER 8 Lose the Ego

THE BEAST IS BACK

AN EXCUSE

PLAYING AS A TEAM

HUMILITY MATTERS

HANDLE WITH CAUTION

HOW DO YOU ACCEPT CRITICISM?

LISTENING SKILLS

SEIZE THE OPPORTUNITY

THE POWER OF WORDS

BREAK DOWN THE CHALLENGE

KNOW THE “NO”

MAYBE “YES”

“NO” LEADS

CROSSING THE CHASM

FALSE STARTS

TRUST BUILDING

INGRAINED

SELF-LIMITING BELIEFS

OVERCOMING “NO”

Leadership Takeaways

CHAPTER 9 The Trifecta: Mentor/Coach/Mastermind

THE MENTOR

Mentor Extraordinaire

Valuable Insights

Finding Your Right Sounding Board

THE COACH

Holistic Advice

The Details

Lonely Road

MASTERMIND

The Details

The Right One

Traits of a Mastermind

FINDING THE RIGHT MENTOR, COACH, OR MASTERMIND

FAMILY TIES

THE VALUE OF A THIRD PARTY

GRATITUDE

Leadership Takeaways

CHAPTER 10 Celebrate the Wins

POWER OF HOPE

BRAIN RECALL

THE RIGHT WAY

LISTEN TO THE “SINGING”

CELEBRATING LEADERSHIP

When We Don't Celebrate …

Overlooked Wins

Fostering Animosity

Analyzing the Challenge

Danger of Territorialism

Stop the Downward Spiral

KEY PEOPLE INDICATORS AND RETURN ON WINS

KPI 2.0

ROW

Your North Star

THE RIGHT WAY TO CELEBRATE

Leadership Takeaways

NOTES

Good Reads

Acknowledgments

About the Author

Index

WILEY END USER LICENSE AGREEMENT

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“Leadership is leadership whether you are leading a SWAT team or a battalion, or are a CEO. The lessons Adam shares in this book are real-life experiences. He's a leader who has been on the battlefield, faced the overwhelming odds of competition, and come out as a leader people want to follow.

Adam is an individual with unbounded curiosity and is willing to look in many directions to be a better leader. He understands how believing in yourself and starting a step-by-step program of small steps ultimately gets a person to incredible success.”

.....

—Ryan Stewman, CEO of Hardcore Closer, sales and marketing expert, and author, GCode: How to Stay Super Focused in a World Full of Distractions

“Adam Contos is a strong and confident communicator whose determination, boldness, and successes have helped him truly understand what it means to be a leader today. The same leadership capabilities enabled his successes across diverse and distinctly different career paths—street cop, SWAT team leader, and now RE/MAX. Listen to what he has to say.”

.....

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