Fearless Innovation

Fearless Innovation
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Is Innovation just an overused buzzword? A waste of time? A mere marketing ploy?   Author Alex Goryachev has a simple, resounding response to such questions: No! The Fourth Industrial Revolution is driving change at an unprecedented pace, level, and intensity that is impacting businesses across industries, not to mention our everyday lives. We are rapidly blurring the physical and the digital, transforming the way we live and, in some sense, what it even means to be human. Whether we run a startup or multinational, a nonprofit or academic institution, a city or a whole country, we need to embrace this change to not just survive but thrive under these new realities. In Fearless Innovation , Cisco’s Managing Director of Innovation Strategy and Programs explores how, no matter their function, leaders and managers can cut through the noise to understand change and deliver real results. Goryachev’s actionable, consistent, and timeless innovation principles offer a blueprint to driving growth, enacting change, increasing the bottom line, and creating clear measurable value. Featuring diverse case studies of some of today’s most innovative organizations, historical observations, first-hand experience, and a look at where innovation is thriving, and why, this down-to-earth guide provides advice and clear steps on how to: Get teams to embrace innovation beyond empty slogans Focus on execution of innovation through leadership and strategy Measure the real effects of innovation to showcase ROI and attract investment Break down org silos by empowering effective, diverse, and inclusive teams Drive co-innovation through win-win ecosystem-wide partnerships Organize innovation teams and orchestrate outcomes by leveraging organizational DNA Communicate the value of innovation to differentiate ourselves from competition Written for any organization that wants to stay relevant in the 21st Century, and even beyond, Fearless Innovation offers a step-by-step guide for getting past the confusion, overcoming fear, and getting down to business to create an environment of true innovation.

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Alex Goryachev. Fearless Innovation

INNOVATION

CONTENTS

Guide

Pages

Acknowledgments

Introduction: From Buzzword to Reality

Living with Change

Okay, But WTF Is Innovation?

Fearless Innovation

Notes

Chapter 1 Innovation Is Now or Never

Don’t Join the Dying Breeds

The Three (Worst) Responses to Change

Work with Change, Not Against It

Innovating for a Higher Purpose

The Rise of Purpose-Driven Businesses

Know When to Take Action

Case Study: LEGO

Summary: Innovation Waits for No One

Principle

Action

Obstacle

Outcome

Notes

Chapter 2 No Leadership = No Strategy = No Innovation

Recognize How Dysfunction and Stagnation Begin

High Rates, and the High Cost, of Disengagement

Take Responsibility

Start with a Goal in Mind

Ask Questions

Before You Act, Shut Up and Listen

Clarify and Publish Employee Sentiments, Goals, and Strategy

Case Study: Wikimedia Foundation

Summary: Lead, Strategize, Innovate

Principle

Actions

Obstacles

Outcome

Notes

Chapter 3 If You Can’t Measure It, You Can’t Manage It

Get Real About Innovation

Find the Metrics

Incentivize Innovation through Radical Transparency

Let’s Be Honest

Time It Right

Case Study: TripAdvisor

Summary: Metrics Matter

Principle

Action

Obstacle

Outcome

Notes

Chapter 4 Innovation Is Not Disruption

Stop Thinking “Disruptively”

Turn Disruption into an Opportunity

Start Thinking Pragmatically

Get Back to the Basics

Case Study: Dyson

Summary: The Pen Is Mightier than the Program

Principle

Action

Obstacle

Outcome

Notes

Chapter 5 The Lonely Innovator Myth

Treat Innovation Like a Team Sport

Beware of Silos

Tear Down the Walls

Foster Diversity and Inclusion

Partner with HR

Case Study: Cisco

Summary: Innovation Is a Team Sport

Principle

Action

Obstacles

Outcome

Notes

Chapter 6 Innovation Wants to Be Free

Come Together

Innovation Accelerators and Incubators

Take Co-Innovation to the Next Level

Customers

Cities and Governments

Academia

Nonprofits

Innovation for All

Case Study: IKEA

Summary: The Freedom of the Ecosystem

Principle

Action

Obstacles

Outcome

Notes

Chapter 7 Outcomes Must Be Orchestrated

Don’t Let Innovation Get Lost

Hire a Chief Innovation Officer

Put Governance Processes into Action

Build Innovation Teams

Centralized

Decentralized

Hybrid

Case Study: Bloomberg Philanthropies

Summary: Orchestrating Invisible Innovation

Principle

Action

Obstacles

Outcome

Notes

Chapter 8 Communicate, Communicate, Communicate

Invest in Communications Skills and Capabilities

Communication Leads to Transformation

Start Internally

Connect with Employees

Show Executives the Way

Create Dialogue Externally

Talk to Your Customers

Maintain Open Dialogues with Partners

Case Study: Instant Pot

Summary: Discover, Listen, Act

Principle

Action

Obstacles

Outcome

Notes

Conclusion: Business as Usual

About the Author

Index. A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

R

S

T

U

V

W

X

Y

Z

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GOING BEYOND THE BUZZWORD

.....

At the bottom level, we have our most basic physiological needs, such as food, shelter, and clothing. The next level up is safety, covering aspects like personal safety and financial security. Level three is that of friendship, family, and a sense of connection, known as the love and belonging level. The fourth level is esteem, including self-esteem, status, and the feeling of accomplishment. And the top level is self-actualization, basically a level that’s all about being the best people we can be, focused on a sense of morality, personal development, and creativity.

This pyramid shows that as one set of needs are met, others arise, and they always will until we reach the self-actualization zone. And though self-actualization is an excellent concept we should all strive for, it seems that for most people, more material desires will continue to replace any that have been met. (I’ll leave whether or not this is an endless cycle to the psychologists and real therapists.) The point is that, depending on time, place, and circumstances, fulfilling all of these needs presents challenges, especially as we move on up the pyramid.

.....

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