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Angie Mohr. Start & Run a Bookkeeping Business
START & RUN A BOOKKEEPING BUSINESS
Introduction
1. Getting Started
Assess Your Skills and Goals
Why Bookkeeping?
Approaches to Starting Your Business
Building a business from scratch
Buying an existing business
Setting Up Your Own Books
Choosing Your Accounting Software
Developer’s track record of performance
Software’s ability to fit the business
You’ll Need a Business Plan
Consider Your Exit Strategy
Selecting External Advisers
Questions to Ask Advisers
Finding a Board of Directors
Know Your Competitors
Chapter Summary
2. Financing Your Business
How Much Money Do You Need?
Start-Up Costs
Cash to Provide Liquidity
Get Your Personal Finances in Order
Credit History
Debt Management
Retirement Goals
Insurance
Sources of Financing
Internal Resources
External Resources
Your Relationship with Your Banker
Chapter Summary
3. Pricing Your Services
Provide a Menu of Services
Clients’ Fear of the Clock
Pricing Strategies
Cost-based pricing
Pricing based on your competition
Pricing based on the market
Pricing based on value
“Productize” Your Services
Chapter Summary
4. Client Management
Tracking the Work
Work In and Work Out
Handling Client Records
Tracking Turnover Time
Managing Peaks and Valleys
Planning for Time Off
A Word about Client Confidentiality
Tracking Your Clients
Add Up Your Clients
Compute Frequency of Visits
Calculate Average Billing per Client
Assess Client Quality
Chapter Summary
5. Business Tools And Equipment
Communication Options
Telephone system
Fax machine
Cellular telephone
Personal digital assistant (PDA)
Computer System
Computer
Software
Printer
Scanner
Photocopier
Filing System
Office Furniture
Vehicle
Resource Library
Chapter Summary
6. Working From Home
Financial Considerations
Nonfinancial Considerations
The neighbors
The on-call syndrome
The convenience
Willpower
Tracking Your Home-Office Expenses
Step 1: Calculate business use
Step 2: Apportion your expenses
Repair and Maintenance Expenses
Chapter Summary
7. Organizing Your Operations
Setting Hours of Operation
Booking Appointments
Quoting Jobs
Managing Work-in-Progress
Invoicing Clients
Establishing Credit Policies
Terms of sale
Credit decisions
Payment methods
Handling Collections
Chapter Summary
8. Marketing And Promotion
Finding Your Niche
Pricing Is Key
Competing on price
Competing on value
Presenting Your Best Self
How you dress
How you answer the telephone
How you decorate your office
Advertising with a Purpose
Should You Have a Website?
Keeping Your Current Clients Happy
Chapter Summary
9. Having Employees
Hiring 101
Building a job description
The laws of the land
Attracting quality employees
Interviewing potential candidates
Employee Compensation
Determining market rates
The importance of benefits
Performance-based compensation
Paying for value
The performance evaluation process
Keeping tabs on employee performance
Firing Employees
Chapter Summary
10. Financial Management
Budgeting 101
Projecting revenue
Projecting expenses
Fixed and Variable Costs
Fixed expenses
Variable expenses
Why Is Cost Behavior Important to My Business?
Break-even point
Capacity
Basic Ratio Analysis
Solvency or liquidity ratios
Current ratio
Total debt ratio
Asset and debt management ratios
Work-in-progress (WIP) turnover
Receivables turnover
Times interest earned
Profitability ratios
Profit margin
Return on investment (ROI)
Key Performance Indicators
Receivables Management
Payables Management
Tracking due dates
What to do if you fall behind
Chapter Summary
11. Growing Your Business
The Three Methods of Business Growth
The Concept of Leverage
Tracking Your Business Growth
How to attract new clients
Ways to sell more to clients
Sell to clients more often
Chapter Summary
12. Planning For Success
The Planning Cycle
Step 1: Make a plan
Step 2: Get control
The weekly flash report
The monthly management operating plan
Step 3: Focus on growth
Step 4: Fine-tune your business
Step 5: Plan some more
Chapter Summary
Glossary
Acknowledgments
About The Author
Other Titles in the Start & Run Series
Notice To Readers
Self-Counsel Press thanks you for purchasing this ebook
Contents