Where Did That Come From?: How to Keep Control In Any Situation

Where Did That Come From?: How to Keep Control In Any Situation
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Have you ever &#39;lost it&#39;? Said or done something you wish you hadn&#39;t? Or maybe you didn&#39;t say or do something and wish you had!<br><br>If you understand why this happens, it&#39;s easier to manage it.<br><br>And that&#39;s what this short introductory eBook is about: Keeping control of our emotions. <br><br>It shows us why, in a split second, we can lose control and provides tips and strategies on what we can do about it.<br><br>This quick and easy read is ideal for busy leaders or change managers who want to develop their emotional and reaction management skills. It also provides insights into why people react negatively to change and withhold their buy-in.

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Anne Boone's Riches. Where Did That Come From?: How to Keep Control In Any Situation

About the author

Introduction

You need to know about your amygdala – really!

Why do we experience The Almond Effect®?

Has this happened to you?

Why does our brain react to a threat without thinking?

The Almond Effect® in action when you’re working

The Almond Effect® in action at home

It’s a ‘Mindfield’

Learning to control your emotions

Short term tips and longer term strategies

Never give in

Even Aristotle knew

Tip 1: Catch yourself getting worked up

Tip 2: Breathe and count to ‘I’m fine’ (P)

Tip 3: ‘I love the way you walk’ (P)

Tip 4: Use your hands and toes (P)

Tip 5: The eyes have it (P)

Tip 6: Use your stress aid! (P)

Tip 7: Keep your mouth shut (P)

Tip 8: Walk away (P)

Tip 9: Get it into perspective (SY)

Tip 10: Ten questions to ask yourself (SY)

Tip 11: More questions to ask yourself (SY)

Tip 12: The BIG questions to ask yourself (SY)

Tip 13: Seven phrases to say to yourself (SY)

Tip 14: Nine more phrases to say to yourself (SY)

Tip 15: Some fun thoughts – but don’t say them out loud (SY)

Tip 16: What you could say out loud (ST)

Tip 17: Use your home movies (V)

Tip 18: Don’t wait ‘til it’s too late: five questions to answer now

Tip 19: Stretch your comfort zone – an oldie but a goodie

Tip 20: What you ‘see’ is what you get

Stop-Think-Act-Rewire (STAR)

Now it’s up to you

Just Start Doing Something Today

Do you have some tips to share?

Enjoy more of Anne’s wisdom

What Anne’s clients say

Отрывок из книги

Anne Riches emphasises the fundamental importance of the human side of people at work. Using solid research and proven strategies, Anne provides key people in organisations from the CEO to the frontline with tools to strengthen their skills in leadership and people management, change management, customer service and develop better relationships at home and at work.

Anne draws on over 30 years’ international experience as a leader and change agent in change management, leadership, law, judicial education, and human resources. You’ll find more information and contact details at the end of this e-book.

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oRetaining Great Customers

oRetaining Great Relationships

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