Where Did That Come From?: How to Keep Control In Any Situation
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Оглавление
Anne Boone's Riches. Where Did That Come From?: How to Keep Control In Any Situation
About the author
Introduction
You need to know about your amygdala – really!
Why do we experience The Almond Effect®?
Has this happened to you?
Why does our brain react to a threat without thinking?
The Almond Effect® in action when you’re working
The Almond Effect® in action at home
It’s a ‘Mindfield’
Learning to control your emotions
Short term tips and longer term strategies
Never give in
Even Aristotle knew
Tip 1: Catch yourself getting worked up
Tip 2: Breathe and count to ‘I’m fine’ (P)
Tip 3: ‘I love the way you walk’ (P)
Tip 4: Use your hands and toes (P)
Tip 5: The eyes have it (P)
Tip 6: Use your stress aid! (P)
Tip 7: Keep your mouth shut (P)
Tip 8: Walk away (P)
Tip 9: Get it into perspective (SY)
Tip 10: Ten questions to ask yourself (SY)
Tip 11: More questions to ask yourself (SY)
Tip 12: The BIG questions to ask yourself (SY)
Tip 13: Seven phrases to say to yourself (SY)
Tip 14: Nine more phrases to say to yourself (SY)
Tip 15: Some fun thoughts – but don’t say them out loud (SY)
Tip 16: What you could say out loud (ST)
Tip 17: Use your home movies (V)
Tip 18: Don’t wait ‘til it’s too late: five questions to answer now
Tip 19: Stretch your comfort zone – an oldie but a goodie
Tip 20: What you ‘see’ is what you get
Stop-Think-Act-Rewire (STAR)
Now it’s up to you
Just Start Doing Something Today
Do you have some tips to share?
Enjoy more of Anne’s wisdom
What Anne’s clients say
Отрывок из книги
Anne Riches emphasises the fundamental importance of the human side of people at work. Using solid research and proven strategies, Anne provides key people in organisations from the CEO to the frontline with tools to strengthen their skills in leadership and people management, change management, customer service and develop better relationships at home and at work.
Anne draws on over 30 years’ international experience as a leader and change agent in change management, leadership, law, judicial education, and human resources. You’ll find more information and contact details at the end of this e-book.
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oRetaining Great Customers
oRetaining Great Relationships
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