Managing Millennials For Dummies

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Arbit Debra. Managing Millennials For Dummies

Introduction

About This Book

Foolish Assumptions

Conventions Used in This Book

Icons Used in This Book

Beyond the Book

Where to Go from Here

Part 1. Getting Started with Managing Millennials

Chapter 1. Confronting the Millennial Management Challenge

Pinpointing Millennials on the Generational Timeline

Spotting the Coming Sea of Change in the Workforce

Getting Grounded in Millennials 101

Identifying and Navigating Generational Clash Points

Discovering What Managers Love About Their Millennials

Paving the Path to the Workforce of the Future

Chapter 2. Harnessing Generational Theory to Guide Your Management Practice

Wrapping Your Brain around the Generations Topic

Overcoming the “Yea, Buts…”

Using Generational Theory to Build a Better Workplace

Chapter 3. Breaking into the Millennial Mind

Viewing Millennials as Whole Beings

Why You Are Who You Are: Taking a Look at the Formative Years

Checking Out the Messages that Mold Millennials

Exploring Millennial Values

Breaking the Mold: Rejecting Millennial Stereotypes

Chapter 4. Discovering How Millennials Differ from Boomers and Gen Xers

Breaking into the Baby Boomer Mind

Breaking into the Gen X Mind

Comparing Traits and Values Across Generations

Chapter 5. Managing through Your Generational Lens

The Parent Trap: What Happens When Boomers Manage Millennials

The Annoying Little Sibling: Why Xers Struggle to Manage Millennials

The Twin: Why Millennials Managing Millennials Is Not All Smooth Sailing

Part 2. Navigating Potential Clash Points

Chapter 6. Adapting to Changes in Organizational Structure … The World Is Flat

Transitioning from Hierarchy to Network

Looking at Transparency in a Networked Structure

Using Your Adapted Organizational Structure to Recruit, Retain, and Engage

Dealing with Special Circumstances

Chapter 7. Encouraging and Facilitating Collaboration – Go Team!

Shifting Your Perspective on Collaboration

Reconciling Differences: Independent Xers versus Collaborative Millennials

Onboarding Millennials

Training Millennials

Mentoring Millennials and Vice Versa

Building a Collaborative Infrastructure

Chapter 8. Supercharging Your Feedback Loop … Gold Stars Abound!

Giving Feedback in the Instantaneous Age

Rethinking the Review Session

Realizing that Feedback Is a Two-Way Street

Acting More Like a Coach Than a Boss

Common Feedback Troubleshooting

Chapter 9. Motivating Millennials – Generation “Why?”

Managing for Meaning

Compensating the Noncompensation Generation

Rewarding Millennials

Chapter 10. Dropping Workplace Formalities: Let’s Be Friends

Distinguishing Between Formality at Work and Work Ethic

Drawing the Fine Line Between Manager and Friend

Channeling Your Inner Emily Post: Communication Etiquette

Part 3. Accommodating Individual Differences Among the Millennial Masses

Chapter 11. Managing Millennials ’Round the World

Viewing Generational Theory through a Global Lens

Looking at Global Millennials’ Uniting Trends and Key Differentiators

Tapping into the Power of Generational Theory Around the Globe

Chapter 12. Adapting Your Management Style to Different Millennial Personas

Coping with the Needy Millennial

Hangin’ in There with the Hipster Millennial

Finding a Way to Deal with the Hidden Millennial

Dealing with Denial in the “I’m-Not-a-Millennial” Millennial

Preventing the Demise of the Millennial Martyr

Chapter 13. Making Adjustments for Ages and Life Stages

Meeting Cusper, the Friendly Ghost

Introducing the Xer/Millennial: The Oregon Trail Generation

Getting a Glimpse of the Millennial/Gen Edger: The Snapchat Generation

Modifying Your Style for Old Millennials versus Young Millennials

Meeting Millennial Parents

DINKs: Motivating the Dual Income No Kids Subset

Chapter 14. Tailoring Your Millennial Management Style to Different Work Settings

Managing in Silicon Valley versus Wall Street

Adjusting for Blue Collar versus White Collar

Adjusting Your Style in the Arts versus the Sciences

Part 4. Gearing Up for the Coming Changes

Chapter 15. Paving the Way for Millennial Leadership

Grooming the Leaders to Be

Bringing Out the Best Millennial Leadership Skills

Preparing Millennials to Manage Up

Getting Millennials Ready to Manage Across and Down

Chapter 16. Preparing for the Next Generation in the Workplace: Gen Edge

Warning: This Generation Is Still in the Works

Decoding What Gen Edge Events and Conditions Will Mean for Managers

Adapting Your Management Style to Accommodate Gen Edge Traits

Getting in Their Heads and Hearts: Gen Edge Values

Getting a Jump on Creating a Workplace that Works for Gen Edge

Predicting the Future: Potential Gen Edge Clash Points

Chapter 17. Forecasting the Great Unknown

Using History to Predict the Future

Keeping Watch on Technology, Economy, and Trends

What We Know We Don’t Know

Part 5. The Part of Tens

Chapter 18. Ten Things that Motivate Millennials Other than Money

Providing Exposure to Other People in the Organization

Giving a Good Old-Fashioned Thank-You

Tossing Out Tailored Treats

Having Fun with Co-Workers (Yes, That Means with You Too)

Showing a Path to Promotion

Giving More Responsibility

Utilizing Half-Day Fridays or Part-Time Tuesdays

Allocating Time for Passion Projects

Dressing Down the Dress Code

Offering Up Team Wins

Chapter 19. Ten Millennial Strengths to Capitalize On

Taking Advantage of Tech-Innate

Tuning in to Team-Focused

Motivating by Meaning

Embracing Diversity

Urging an Eagerness to Help

Capturing Innovation

Staying Networked

Recognizing a Fear of Failure

Showing Informality at Work

Being Ready for Fun

Chapter 20. Ten Millennial Stereotypes that Are Misinterpreted

Hating Face-to-Face Communication

Having the Attention Span of a Goldfish

Operating with No Work Ethic

Wanting to Have Fun All Day

Refusing to Do Work that Is “Beneath Them”

Being Young and Inexperienced

Fearing Going Solo

Thinking They’re All the Same

Having No Ambition

Relying on Mom and Dad for Everything

Chapter 21. Ten Tips on How to Become the #BestBossEver

Asking Them Questions – All the Time

Learning to Like Them, Genuinely

Individualizing Your Approach with Each Millennial

Giving Them an “A” for Effort (Even if the Results Are More Like a B+)

Challenging Them to Do More

Sharing Yourself with Them (Yes, This Means Beyond Your Work-Self)

Giving Some Good Ol’ Tough Love

Making Sure You Don’t Let Them Down

Setting Clear, Structured Expectations

Inviting Their Input

About the Authors

Dedication

Authors’ Acknowledgments

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If we were in the business of doling out participation awards, we’d give you a shiny red ribbon just for picking up this book. Sadly (or fortunately?) for you, we’re actually in the business of information – generational information to be specific. In this book, our focus – as you may have guessed by the not-so-subtle title – is Millennials. Prepare yourself for a meticulously crafted story about the generation everyone loves to hate, replete with tools, techniques, and strategies to help you better lead and manage this infamously unmanageable generation.

At its core, Managing Millennials For Dummies is intended to be a truth-teller and problem-solver for anyone who manages, leads, or works with Millennials. We won’t kid you (or ourselves) by claiming this book is the #1 solution or the be-all and end-all cure for your Millennial woes. Humans are complicated, and contrary to popular belief, Millennials are in fact human. As Millennials ourselves, trust us when we say we get the challenge. We feel your pain. We sympathize, we empathize, and we also know when to tell it like it is. As generational researchers and management consultants, we hear the good, bad, and ugly about Millennials, and we work tirelessly to dispel myths and shed light on truths. This book is a collection of all our best work around recruiting and retaining the Millennial generation. We hope that you’ll use this tool as suits you best to find out more about this slippery generation, cull actionable strategies to improve your Millennial management style, and maybe, just maybe, leave with a changed perception about this complicated generation (and by that we mean you’ll stop hating them).

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To prepare for this course, start viewing the world through the eyes of Millennials. When you do, imagine the following:

Can you see it? Are you truly imagining growing up in a world like the one we just described, while at the same time facing the harsh stereotypes of the other generations? If you have your Millennial lens firmly fastened, read on.

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