For the Love of Community Engagement

For the Love of Community Engagement
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Becky Hirst is a skilled community engagement practitioner who is willing to tell it how it is. And she has grave concerns for the future of public participation. To have a thriving society, we need people and communities who are actively involved in civic life. For politicians, public servants, corporations, or planners to engage with communities in any positive way, they need to learn a new way of doing things. A wealth of sophisticated public consultation slogans, methods and frameworks are frequently seen. But we are close to breaking point. Some fundamental things are missing. And, right now, we need to focus our energies on them. As a matter of urgency. Whilst this book shines a clear light of day on hard truths we can't escape, the stories within it are about love, passion, enthusiasm and a heartfelt commitment to community empowerment and community building. Becky's expedition through her career to date is authentically presented as 20 easy-to-follow key insights, combined with 100 conversation starters to provide the reader with calls to both reflect and act. For the Love of Community Engagement seeks to inspire better public participation – and that it will!

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Becky Hirst. For the Love of Community Engagement

Foreword

Introduction

1. Understand community engagement within the context of society

2. Give a voice to the underdog

3. Work from the bottom-up

4. Form powerful partnerships

5. Use creative and innovative processes

6. Facilitate the telling of stories for rich conversation

7. Use and nurture the Third Sector

8. Go where the people are

9. Work together with key influencers and community leaders

10. Use engagement to strengthen communities

11. Give engagement the leadership kudos it deserves

12. Position engagement to be seen and heard

13. Listen deeply without always needing to find an answer

14. Understand community engagement in the context of your own motives

15. Treat the community as your client

16. Immerse yourself in your own community

17. Be led by the people

18. Be bold and brave in pushing new frontiers in community engagement

19. Consider digital first

20. Go back to the future

100 At-a-Glance Conversation Starters

Glossary of terms

Community Engagement

Community Immersion Process

Very Important People

The Goosebump Measure of Significance

Helicopter Engagement

The Black Hole of Bureaucracy

Public-Initiated Participation (PIP)

Citizen-Centric Organisations

Keynote Listener

Politicians on Pedestals

Chronology of Landmark Moments. 1996-1999

1997

1999

2001

2002

2004

2005-2007

2007

13 February 2008

2009

2010

2009-2021

2011

2013-2015

2016

2017

2018

2021

Acknowledgements

About the Author

About Wendy Sarkissian

Image references and permissions

References

Endnotes

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I acknowledge the traditional owners of the Country on which I sit as I write these stories, the Kaurna people.

I recognise their continuing connection to land, waters, and culture.

.....

In this respect, she’s contributing to our body of professional knowledge by shining the clear light of day on hard truths we can’t escape. There are lots of relationships of oppression and domination in the practice of community engagement. So, why don’t we just admit what’s happening?

We don’t need to leave this analytical work to the academic sociologists. I’ll give you an example. On the consulting job I thought was probably my finest work, I made promises to residents of a community in south-western Sydney that their voices would be heard in the comprehensive redevelopment of their whole suburb. This was to be a PPP, a public-private partnership: the first of its kind in New South Wales involving the comprehensive redevelopment of a public housing estate. I was the agent. And there was a principal who finally arrived: a Melbourne building firm that had done similar work that was quite successful.

.....

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