What You Do Is Who You Are: How to Create Your Business Culture
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Ben Horowitz. What You Do Is Who You Are: How to Create Your Business Culture
WHAT YOU DO IS WHO YOU ARE. HOW TO CREATE YOUR BUSINESS CULTURE. Ben Horowitz
Copyright
Dedication
FOREWORD. Henry Louis Gates Jr
INTRODUCTION: WHAT YOU DO IS WHO YOU ARE
CULTURE IS THE STRONG FORCE
WHAT MAKES A CULTURE WORK?
HOW TO READ THIS BOOK
1. CULTURE AND REVOLUTION: THE STORY OF TOUSSAINT LOUVERTURE
WHO WAS TOUSSAINT LOUVERTURE?
LOUVERTURE’S RISE
HOW LOUVERTURE REPROGRAMMED SLAVE CULTURE
Keep What Works
Create Shocking Rules
Dress for Success
Incorporate Outside Leadership
Make Decisions That Demonstrate Cultural Priorities
Walk the Talk
Make Ethics Explicit
WHAT HAPPENED TO LOUVERTURE?
HISTORICAL IMPACT
2. TOUSSAINT LOUVERTURE APPLIED
KEEP WHAT WORKS
CREATE SHOCKING RULES
DRESS FOR SUCCESS
INCORPORATE OUTSIDE LEADERSHIP—HEY, MOTHERFUCKER!
MAKE DECISIONS THAT DEMONSTRATE PRIORITIES
WALK THE TALK
MAKE ETHICS EXPLICIT
3. THE WAY OF THE WARRIOR
WHAT DID CULTURE MEAN TO THE SAMURAI?
THE IMPORTANCE OF DEATH
DEFINING THE VIRTUES
Honor
Politeness
Veracity or Sincerity
APPLYING THE METHOD
MAKING THE CULTURE LAST
STORIES
4. THE WARRIOR OF A DIFFERENT WAY: THE STORY OF SHAKA SENGHOR
CULTURAL ORIENTATION
WHITE’S RISE
THE TURNING POINT: UNINTENDED CONSEQUENCES
CHANGING THE CULTURE AND HIMSELF
WHO IS SHAKA SENGHOR NOW?
5. SHAKA SENGHOR APPLIED
CULTURE CHANGES PEOPLE
LIVING THE CODE
CULTURE IS UNIVERSAL
WHEN THE CODE GETS WEAPONIZED
WHEN YOU HAVE TO CHANGE YOURSELF TO CHANGE YOUR CULTURE
CHANGE CULTURE THROUGH CONSTANT CONTACT
6. GENGHIS KHAN, MASTER OF INCLUSION
HOW CULTURE AFFECTED MILITARY STRATEGY
MERITOCRACY
LOYALTY
INCLUSION
7. INCLUSION IN THE MODERN WORLD
FROM CABRINI-GREEN TO CEO
LOYALTY AND MERITOCRACY TODAY
MASTERING INCLUSION—SEEING PEOPLE
8. BE YOURSELF, DESIGN YOUR CULTURE
BE YOU
BUT KNOW WHICH PARTS OF YOU NEED WORK
APPLYING WHO YOU ARE
CULTURE AND STRATEGY. DID SOMEBODY SAY BREAKFAST?
SUBCULTURES
A SPECIFICATION FOR EMPLOYEES
A UNIVERSAL ELEMENT OF STRONG CULTURES—WHAT YOU DO MUST MATTER
ATTRIBUTES THAT MAKE CULTURAL VIRTUES EFFECTIVE
9. EDGE CASES AND OBJECT LESSONS
WHEN CUSTOMER OBSESSION LEADS TO RECESSION
BREAKING YOUR OWN RULES
WHEN CULTURE CONFLICTS WITH THE BOARD OF DIRECTORS
TELLTALE SIGNS THAT YOUR CULTURE IS MESSED UP
OBJECT LESSONS
DEALING WITH CULTURE BREAKERS
The Heretic
The Flake
The Jerk
The Prophet of Rage
THE CULTURE OF DECISIONS
10. FINAL THOUGHTS
TRUST
Openness to Bad News
Encourage Bad News
Focus on Issues, Not People
Look for Bad News in the Regular Course of Business
LOYALTY
YOUR CULTURAL CHECKLIST
AUTHOR’S NOTE
INDEX
ACKNOWLEDGMENTS
ABOUT THE AUTHOR
ALSO BY BEN HOROWITZ
About the Publisher
Отрывок из книги
This is for all the people serving time who did what they did, but are now doing something positive. I see what you are doing.
I know who you are.
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I begin the second part of the book by walking you through how to understand your own personality and your company’s strategy and how to use that understanding to build the culture you need to succeed. Culture only works if the leader visibly participates in and vocally champions it. But most people don’t walk around with a supersharp definition of their personal cultural values. So how do you identify who you are and what parts of you belong in the organization (and don’t belong)? How do you become the kind of leader that you yourself want to follow?
Then I look at edge cases that can place your culture in conflict with itself or with your business priorities. And finally, I discuss a few components that probably belong in every culture, and give you a checklist of crucial principles.
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