Social Media Communication
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Оглавление
Bu Zhong. Social Media Communication
Social Media Communication. Trends and Theories
Contents
Guide
Pages
Preface
References
1 Why Study Social Media?
Overview
The Power of Social Media
Social Media in a Time of Distrust
The “Us vs. Them” Mentality
Digitization and Digitalization
Adoption Models of Media Technologies
Theory Highlight: Construal Level Theory
Summary
Looking Ahead
Discussion
References
2 Media Technology and Human Civilization
Overview
Definition of Social Media
Definition of Technology
Four Eras of Human Civilization
Theory Highlight: Technology Determinism
Summary
Looking Ahead
Discussion
References
3 Social Media and Computer-Mediated Communication
Overview
Social Change
Computer-Mediated Communication
Verbal and Nonverbal Cues
Interpersonal Communication
Uncertainty Reduction Theory
Social Information Processing Theory
ICT and Communication
Popularity of Social Media
Group Communication
Information Seeking
Theory Highlight: Uses and Gratifications Theory
Summary
Looking Ahead
Discussion
References
4 Social Media, Judgment, and Decision Making
Overview
Media Technology and Brain Activity
Judgment and Decision-Making Research
Selective Exposure
JDM and Social Endorsement
The Power of Social Context
Social Media for Patient Support
Theory Highlight: Cognitive Dissonance Theory
Summary
Looking Ahead
Discussion
References
5 Social Media and Behavior
Overview
Social Media and News Consumption
Social Media and Health Behavior
The Culture of Sharing
Knowledge Collaboration
Theory Highlight: Social Cognitive Theory
Summary
Looking Ahead
Discussion
References
6 Social Media and Privacy Concern
Overview
Internet Privacy Concern
Scholarly Perspectives Toward IPC
Four Epochs
Social Media Surveillance
Generation Gap in IPC
Privacy Concern at the Workplace
Privacy Risks and Coping Strategies
Theory Highlight: Need for Cognition
Summary
Looking Ahead
Discussion
References
7 Social Media and Culture
Overview
Cultural Diversity
Five Dimensions of Cultural Differences
Cultural Evolution
Cultural Influence on Social Media Usage
Cultural Differences in Social Media Activities
Theory Highlight: Cultivation Theory
Summary
Looking Ahead
Discussion
References
8 Problematic Use of Social Media
Overview
Warm Feelings in Social Media Use
Mechanism of PUSM
Reward System and Self-Control
FOMO and Phubbing
Cyber Troops and Social Media Manipulation
Relief of PUSM
Theory Highlight: Third-Person Effect
Summary
Looking Ahead
Discussion
References
9 Business Use of Social Media
Overview
Business Adoption of ICT
Business Use of Social Media and Benefits
Virtual Customer Environment
Work Performance
Social Capital
Information Benefits in Social Networks
Government Use of Social Media
Theory Highlight: Social Network Theory
Summary
Looking Ahead
Discussion
References
10 Social Media Reshape the News Industry
Overview
News Consumption Habit Change
The Power of News Media
News Decision Making
The Power of Facebook Algorithms
Fake News and Misinformation
Declining Trust in News Media
News Media and Social Media Giants
Theory Highlight: Agenda-Setting Theory
Summary
Looking Ahead
Discussion
References
11 Social Media and Healthcare
Overview
Health Information on Social Media
Patients’ Use of Social Media
Health Professionals’ Use of Social Media
Values of Social Media Support Groups
Health Information Support
Trust in Doctors
Theory Highlights: Health Belief Model and Crisis and Emergency Risk Communication Model
Summary
Looking Ahead
Discussion
References
12 The App Economy and Artificial Intelligence
Overview
1. The App Economy
Apps Promote Business
App Intelligence
App Store Optimization
Trends of App Development
Trends of Mobile Commerce Apps
Discussion
References
Overview. 2. Artificial Intelligence
AI Helps Social Media Penetration
AI-Powered Business Solutions
The Algorithm Experience
Social Media and AI
AI Empowers Marketers
Theory Highlight: Knowledge Gap Hypothesis
Summary
Looking Ahead
Discussion
References
13 Social Media and Social Movement
Overview
Social Media Speed Up Social Movements
New Path to Social Power
Mobilization and Coalition Building
Networked Publics
Social Media and Democracy
Theory Highlight: Diffusion of Innovation Theory
Summary
Looking Ahead
Discussion
References
14 The Future of Social Media
Overview. Young and Old Fish
Two Premises
The Model of Two-Stage Development
Digital Skills at the Workplace
Ethical Social Media Sites
Fake News on Social Media
Social Connectivity
Summary
Discussion
References
Index
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Отрывок из книги
Bu Zhong
The Pennsylvania State University University Park, PA
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In Chapter 2, we will study “Media Technology and Human Civilization.” The chapter will define the terms “social media” and “technology.” It will then analyze the four eras of human civilization, which should lay a solid ground for studying the mechanism of social media impacts. It will also introduce the theory of technological determinism.
1. Agricultural Civilization
.....