Social Media Communication

Social Media Communication
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Examines the social media mechanism and how it is transforming communication in an increasingly networked society Social Media Communication: Trends and Theories explores how social media is transforming the way people think and behave. Providing students with an in-depth understanding of the mechanism underlying social media, this comprehensive textbook uses a multidisciplinary approach to examine social media use in a wide range of communication and business contexts. Each chapter is based on original research findings from the author as well as recent work in communication studies, neuroscience, information science, and psychology. Divided into two parts, the text first describes the theoretical foundation of social media use, discussing the impact of social media on information processing, social networking, cognition, interpersonal and group communication, the media industry, and business marketing. The second half of the book focuses on research-based strategies for effectively using social media in communication and business such as the news industry, heath care, and social movements. Offering detailed yet accessible coverage of how digital media technology is changing human communication, this textbook: Helps readers make the best use of social media tools in communication and business practices Introduces more than a dozen theories in the areas of communication, psychology, and sociology to highlight the theoretical frameworks researchers use in social media studies Identifies a variety of trends involving social media usage, including the app economy and patient care Addresses the relation between social media and important contemporary topics such as cultural diversity, privacy, and social change Presents 14 imperative social media topics, each with the power to change the ways you see and use social media Social Media Communication: Trends and Theories is the perfect textbook for undergraduate and graduate courses in communication, business, journalism, business, and information science and technology. It is also an invaluable resource for researchers, educators, journalists, entrepreneurs, and professionals working in media management, advertising, public relations, and business marketing.

Оглавление

Bu Zhong. Social Media Communication

Social Media Communication. Trends and Theories

Contents

Guide

Pages

Preface

References

1 Why Study Social Media?

Overview

The Power of Social Media

Social Media in a Time of Distrust

The “Us vs. Them” Mentality

Digitization and Digitalization

Adoption Models of Media Technologies

Theory Highlight: Construal Level Theory

Summary

Looking Ahead

Discussion

References

2 Media Technology and Human Civilization

Overview

Definition of Social Media

Definition of Technology

Four Eras of Human Civilization

Theory Highlight: Technology Determinism

Summary

Looking Ahead

Discussion

References

3 Social Media and Computer-Mediated Communication

Overview

Social Change

Computer-Mediated Communication

Verbal and Nonverbal Cues

Interpersonal Communication

Uncertainty Reduction Theory

Social Information Processing Theory

ICT and Communication

Popularity of Social Media

Group Communication

Information Seeking

Theory Highlight: Uses and Gratifications Theory

Summary

Looking Ahead

Discussion

References

4 Social Media, Judgment, and Decision Making

Overview

Media Technology and Brain Activity

Judgment and Decision-Making Research

Selective Exposure

JDM and Social Endorsement

The Power of Social Context

Social Media for Patient Support

Theory Highlight: Cognitive Dissonance Theory

Summary

Looking Ahead

Discussion

References

5 Social Media and Behavior

Overview

Social Media and News Consumption

Social Media and Health Behavior

The Culture of Sharing

Knowledge Collaboration

Theory Highlight: Social Cognitive Theory

Summary

Looking Ahead

Discussion

References

6 Social Media and Privacy Concern

Overview

Internet Privacy Concern

Scholarly Perspectives Toward IPC

Four Epochs

Social Media Surveillance

Generation Gap in IPC

Privacy Concern at the Workplace

Privacy Risks and Coping Strategies

Theory Highlight: Need for Cognition

Summary

Looking Ahead

Discussion

References

7 Social Media and Culture

Overview

Cultural Diversity

Five Dimensions of Cultural Differences

Cultural Evolution

Cultural Influence on Social Media Usage

Cultural Differences in Social Media Activities

Theory Highlight: Cultivation Theory

Summary

Looking Ahead

Discussion

References

8 Problematic Use of Social Media

Overview

Warm Feelings in Social Media Use

Mechanism of PUSM

Reward System and Self-Control

FOMO and Phubbing

Cyber Troops and Social Media Manipulation

Relief of PUSM

Theory Highlight: Third-Person Effect

Summary

Looking Ahead

Discussion

References

9 Business Use of Social Media

Overview

Business Adoption of ICT

Business Use of Social Media and Benefits

Virtual Customer Environment

Work Performance

Social Capital

Information Benefits in Social Networks

Government Use of Social Media

Theory Highlight: Social Network Theory

Summary

Looking Ahead

Discussion

References

10 Social Media Reshape the News Industry

Overview

News Consumption Habit Change

The Power of News Media

News Decision Making

The Power of Facebook Algorithms

Fake News and Misinformation

Declining Trust in News Media

News Media and Social Media Giants

Theory Highlight: Agenda-Setting Theory

Summary

Looking Ahead

Discussion

References

11 Social Media and Healthcare

Overview

Health Information on Social Media

Patients’ Use of Social Media

Health Professionals’ Use of Social Media

Values of Social Media Support Groups

Health Information Support

Trust in Doctors

Theory Highlights: Health Belief Model and Crisis and Emergency Risk Communication Model

Summary

Looking Ahead

Discussion

References

12 The App Economy and Artificial Intelligence

Overview

1. The App Economy

Apps Promote Business

App Intelligence

App Store Optimization

Trends of App Development

Trends of Mobile Commerce Apps

Discussion

References

Overview. 2. Artificial Intelligence

AI Helps Social Media Penetration

AI-Powered Business Solutions

The Algorithm Experience

Social Media and AI

AI Empowers Marketers

Theory Highlight: Knowledge Gap Hypothesis

Summary

Looking Ahead

Discussion

References

13 Social Media and Social Movement

Overview

Social Media Speed Up Social Movements

New Path to Social Power

Mobilization and Coalition Building

Networked Publics

Social Media and Democracy

Theory Highlight: Diffusion of Innovation Theory

Summary

Looking Ahead

Discussion

References

14 The Future of Social Media

Overview. Young and Old Fish

Two Premises

The Model of Two-Stage Development

Digital Skills at the Workplace

Ethical Social Media Sites

Fake News on Social Media

Social Connectivity

Summary

Discussion

References

Index

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Отрывок из книги

Bu Zhong

The Pennsylvania State University University Park, PA

.....

In Chapter 2, we will study “Media Technology and Human Civilization.” The chapter will define the terms “social media” and “technology.” It will then analyze the four eras of human civilization, which should lay a solid ground for studying the mechanism of social media impacts. It will also introduce the theory of technological determinism.

1. Agricultural Civilization

.....

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