Toxic Nursing, 2nd Ed

Оглавление

Cheryl Dellasega. Toxic Nursing, 2nd Ed

dedication

acknowledgments

about the author. Cheryl Dellasega, PhD, RN, CRNP

commentators

table of contents

introduction

transformational leadership

organizational support

managing conflict and addressing toxicity

methodology for this book

1 | incivility

clearing toxicity: scenarios, insights, and reflections

nurse leader insight

reflections

nurse leader insight

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reflections

summary

2| the newbie: mistreatment of new nurses

clearing toxicity: scenarios, insights, and reflections

nurse leader insight

reflections

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3 | the know-it-all/criticism queen

clearing toxicity: scenarios, insights, and reflections

nurse leader insight

reflections

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4 | gossip and trash talk

clearing toxicity: scenarios, insights, and reflections

nurse leader insight

reflections 4.1

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5 | cliques, campaigns, and high-school drama

clearing toxicity: scenarios, insights, and reflections

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6 | competition and credit

clearing toxicity: scenarios, insights, and reflections

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7 | nurse managers as the problem

clearing toxicity: scenarios, insights, and reflections

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8| men in white

clearing toxicity: scenarios, insights, and reflections

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9 | better than you

clearing toxicity: scenarios, insights, and reflections

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nurse leader insight 9.5

reflections

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10 | generations at work

clearing toxicity: scenarios, insights, and reflections

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11 | competent and caring leaders?

clearing toxicity: scenarios, insights, and reflections

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12 | social media, electronic communication, and professionalism

history of the information age

benefits of social media and the internet

use with caution

social media and lateral violence

cyberbullying and the role of the healthcare organization

use of personal mobile phones in the nursing workplace

clearing toxicity: scenarios, nurse leader insights, and reflections

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13 | politics and CYA

clearing toxicity: scenarios, insights, and reflections

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14 | patients as victims

clearing toxicity: scenarios, insights, and reflections

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15 | on the battlefield: nurses under attack

#MeToo and nursing

preventing workplace violence

clearing toxicity: scenarios, insights, and reflections

nurse leader insight

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16 | toxic culture/environment

clearing toxicity: scenarios, insights, and reflections

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reflections 16.4

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reflections 16.6

summary

17 | conclusion

embodying transformational leadership

nursing ethics

de-tox nursing

a| is your management style causing conflict?

b | conflict case scenario

c| organizational cynicism self-assessment

d | when it’s time to seek outside counsel

Checklist

e | compassion fatigue

references

index

Отрывок из книги

To all the nurses out there who strive to make nursing the very best profession it can possibly be: You are appreciated.

Development editor Meaghan O’Keeffe also contributed significantly to the second edition of this book and was so helpful as the new version was crafted. Although she chose not to continue as co-author, I would be remiss if I did not acknowledge the contributions of Rebecca Volpe, who helped write the first edition, thereby creating the foundation for this one.

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summary

10 generations at work

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