Transactional to Transformational
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Оглавление
Christer Holloman. Transactional to Transformational
Table of Contents
Guide
Pages
Transactional to Transformational. How Banks Innovate
Foreword
Introduction
Chapter 1 Lloyds Banking Group: Investing from the Balance Sheet. Case: Thought Machine
Executive Summary
Introductions
Juan Gomez Reino, Group Chief Technology Officer
Carla Antunes da Silva, Group Strategy Director
Zak Mian, Group Transformation Director
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 2 BBVA: Invest through a corporate venture fund. Case: Propel Ventures
Executive Summary
Introductions
Javier Rodríguez Soler, CEO, BBVA USA
Jay Reinemann, General Partner, Propel Venture Partners
Ricardo Forcano, former CIO
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 3 Metro: Acquisition. Case: RateSetter
Executive Summary
Introductions
Daniel Frumkin, Chief Executive Officer
David Thomasson, Chief Commercial Officer
Martin Boyle, Chief Transformation Officer
Background. Key figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 4 J.P. Morgan: Acquisition. Case: InstaMed
Executive Summary
Introductions
Martha Beard, Managing Director, Head of North America Receivables, J.P. Morgan Wholesale Payments
Bill Marvin, CEO of InstaMed, Managing Director & Head of Healthcare Payments, J.P. Morgan
Background. Key figures:
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 5 Crédit Agricole: Incubate Ideas. Case: La Fabrique
Executive Summary
Introductions
Eric Caen, Chief Digital Officer, Crédit Agricole
Laurent Darmon, CEO, La Fabrique by Crédit Agricole
Anaïs Desmoulins, COO, La Fabrique by Crédit Agricole
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 6 National Australia Bank: Incubating Ideas. Case: QuickBiz
Executive Summary
Introductions
Howard Silby, Chief Innovation Officer
Rachel Slade, Group Executive, Personal Banking
Sheehan Tan, Head of Innovation
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 7 Citi: Building In‐house, Managing In house. Case: Spring by Citi
Executive Summary
Introductions
Manish Kohli, Global Head, Payments and Receivables, Treasury and Trade Solutions
Anupam Sinha, Managing Director, Domestic Payments and Receivables, Treasury and Trade Solutions
Rishi Patel, Global Head of Product, Spring
Arlene Ennis, Global Technology Head for Spring
Background. Key figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 8 Bank of America: Building In-house, Managing In house. Case: Erica
Executive Summary
Introductions
Aditya Bhasin, Head of Consumer, Small Business, Wealth Management and Employee Experience Technology Teams
Christian Kitchell, Head of Erica & AI Solutions and Chief Digital Executive, Private Bank
Hari Gopalkrishnan, Client Facing Platforms Technology Executive
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 9 ING: Building In-house, Spin out. Case: Yolt
Executive Summary
Introductions
Benoît Legrand, Chief Innovation Officer
Frank Jan Risseeuw, Program Director
Pauline van Brakel, Chief Product Officer, Yolt
Background. Key Figures
Problem
Solution
Solution
Delivery
Results
Key Learnings
What's Next
Chapter 10 Santander: Building In-house, Spinning Out. Case: Sim
Executive Summary
Introductions
Geraldo Rodrigues, Director of Digital Business, Santander Brasil
Vinicius Aloe, CEO, Sim
Gabriel Minchilo, Business Development Manager, Sim
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 11 Deutsche Bank: Partnering with fintechs. Case: Deposit Solutions
Executive Summary
Introductions
Christoph Zschätzsch, Head of Investment Products, Insurances and Deposits
Thorsten Rexhausen, Director, ZinsMarkt
Dr Tim Sievers, CEO and Founder, Deposit Solutions
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 12 Danske Bank: Partnering with startups. Case: +Impact, TheHub, Danske Bank Growth
Executive Summary
Introductions
Klavs Hjort, SVP and Head of Growth & Impact
Kent Due‐Frederiksen Is Global Head of Danske Bank Growth
Mikkel Skott Olsen, Head of theHub.io and +impact.io
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 13 Swedbank: Partnering with other banks. Case: Swish
Executive Summary
Introductions
Carl Molinero, Head of the Swedbank Pay and Chairman of the Board, Swish
Ģirts Bērziņš, Head of Digital Strategy & Innovation
Carina Winqvist, Senior Advisor and Payment Specialist
Background. Key Figures
Problem
Solution
Delivery
Results
Lessons Learned
What's Next
Chapter 14 Standard Chartered: Partnering with other corporates. Case: Mox
Executive Summary
Introductions
Samir Subberwal, Managing Director and Head of Consumer, Private and Business Banking for Asia
Alex Manson, Head of Standard Chartered Ventures
Deniz Güven, CEO, Mox
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 15 N26: Ways of Working. Case: Tech Hubs
Executive Summary
Introductions
Valentin Stalf, Founder and CEO
Georg Hauer, General Manager of N26 in Germany, Austria, Switzerland and Northern Europe
Francisco Sierra, General Manager Spain
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 16 Royal Bank of Canada: Ways of Working. Case: NOMI and MyAdvisor
Executive Summary
Introductions
Peter Tilton, Senior Vice President, Digital
Sumit Oberai, Senior Vice President, Digital Technology
Rami Thabet, Vice President, Digital Product
Background. Key Figures
Problem
Solution
Delivery
Results
Learnings
What's Next
Index
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Отрывок из книги
Reading this book has been a great way to validate what we are already doing as well as giving a lot of new ideas about what we could be doing next!
Jan Strang
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FIS
Christer's case studies are a valuable resource for operators attempting to drive change in and around financial institutions.
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