Will there be Donuts?: Start a business revolution one meeting at a time

Will there be Donuts?: Start a business revolution one meeting at a time
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Today, the very word ‘meeting’ conjures up images of time wasted in badly lit, airless offices. People sitting around tables unsure why they are there and wishing they were somewhere else. Hour after hour. Day after day.David Pearl can change that and in this book he shows how you can take back control of your working life.“Will There Be Donuts?” is about a big mistake that almost all companies are going to make this year. And the next. And the one after that. We’ll call it nearly meeting.It happens the length and breadth of the business world, from boardroom to shop floor.‘Will There Be Donuts?’ is business expert David Pearl’s first book and he draws on his 2 decades of consulting with some of the biggest companies in the world to re-educate the reader on how to hold meetings and, crucially, how to make them great.His client list is a who’s who of FTSE and NYSE names and they seek his advice on how to engage employees at every level to make their meetings more efficient, effective and engaging.His list of achievements in the field includes:• Identifying £30million of savings by changing ineffective meetings at GSK.• Persuading the CEO of Skandia International to saw through his boardroom table.• Showing the Department of Work & Pensions that having your mobile phone on in a meeting could be seen as a good thing.At every level of an organisation, not just the very top. if your meetings are ineffective then it’s likely that your business is too. “Will There Be Donuts?” will reinvigorate you as a person and as an employer/employee.Consider the following:You are in a role which requires you to attend three hours of meetings a day. Let’s say you’d score those meetings 70% effective. Let’s also imagine there are 100 people like you in the company and that your average wage is £60k.You personally just wasted 5 whole weeks in meeting time this year. Your company lost a combined 2500 days of productivity; that’s the equivalent of 11 person-years costing the company £675,000. What’s more, if you were to continue at this rate for a conventional career, you’d be burning a total of 9 years, 6 months and 3 days of your working life. All for the sake of some ineffective meetings.“Will There Be Donuts?” will help you reclaim your working life.

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David Pearl. Will there be Donuts?: Start a business revolution one meeting at a time

Is this meeting EVER going to END?

Where did my day/week/year go?

Is this work, or politics?

Is someone—anyone—ever going to make a decision?

What am I doing here?

If I covered myself in gasoline and lit a match would anyone notice?

Are you there? Can you hear me? Hello?

Did I drift off?

My meetings are fine, but could they be amazing?

It’s a Jungle Out There, So Stay Alert

Some useful terms

“Meetings”

“Your meetings”

“They”

“Clients”

“Tried and tested techniques”

“Business”

“The Arts”

Stick Together

What you should bring with you

“Good luck. You are going to need it.”

The Multi-billion dollar unforced error of Business

How do you know if you are nearly meeting?

Counting the cost

We nearly meet because … in a mad world it makes sense

We nearly meet because … we have lost control of our diaries

We nearly meet because … it’s an attractive alternative to real work

We nearly meet because … technology* makes it so easy

We nearly meet because … that’s what we want to do

We nearly meet because … we confuse efficient and effective

We nearly meet because … we forget there’s an alternative

The True Cost of Nearly Meeting

Really Meeting makes us Smarter

Really Meeting Creates Clarity

Really Meeting is Inclusive

Really Meeting allows Real Conversations to happen

Really Meeting is Three-Dimensional

Really Meeting is the new Work

Mac or Mozzarella? A question of quality

What’s the Intent of your meeting?

Intention Powers People as well as Meetings

Powerful Intentions

Intention helps you use your time better

Getting the Casting Right

The Right People for your Meeting

… in the Right Roles

Who is Leading the Meeting?

Hosting v Running

Rotating Presidency

Mates or Allies? Grit in the Oyster

Special Guest: the Art of the Unexpected Invitee

1. Hack attack

2. The Cardboard Kid

3. Mothers’ Day

4. The Satisfied Customer

5. Unsung Heroes, Missing Voices?

6. The Spouse Grouse

The Art of Invitation: or How do you get the right people to the meeting?

The right people for the right time

Not inviting the wrong people is as important as inviting the right ones …

And the wrong person may be YOU

Context creates meaning and meaning creates …

How Big is Your Big Picture?

Big Picture Shrinking?

The World is Watching

Bringing the Outside In

Context Clash

Context and Time

Reading in Advance

The Physical Context: Setting Shapes Outcomes

Sawing up the Boardroom Table

Meetings v Architects

Move It!

Break the Pattern, Challenge the Convention

All Aboard-room!

Take a Break from the Breaks

Get Fit …

Or Get Out

The Twin Room Approach

And My Dream Item?

Getting the Best from Virtual Meetings

Everything Changes, Nothing Changes

Easier equals Harder

Broadcasting requires Broadcasters

Set the Stage

Lead the Call

The Audience Sees and Hears EVERYTHING

Don’t Hide behind the Medium

Lights, Camera, Action

Really Listen

Two short better than one long

There is only one real Broadband

Beware the Kebab Syndrome

Agendas, Scripts, and Scenarios

Fully Scripted

Fully Improvised

Part Scripted/Part Improvised

Fearless Meeting Design

Use Fear as Fuel

When Wrong is Right

Cell Phones On!

Strontium and Sweat

Text and Subtext

Real Conversation

It’s about time!

Too much Content, too little Time

Create a Listening

Two Golden Rules of Meeting Design

Do live what’s best done live

Create extraordinary value

Are you wearing fishnets to a tea party?

Meet like a Caveman …

Seven Essential Reasons People Meet

The Why of Information Meetings

The Who of Information Meetings

Information Tourism

The Where/When of Information Meetings

Can we talk about PowerPoint for moment?

The What of Information Meetings

Things to watch out for:

A Reading Aid

Showing Your Homework

A “Gab Fest”

Recycling

A Detail Deluge

A Soapbox

A Hack

The Why of Discussion Meetings

The Who of Discussion Meetings

The Where of Discussion Meetings

The What of Discussion Meetings

Things to watch out for

Why not try a Debate?

The Why of Decision Meetings

The Who of Decision Meetings

The How (and What) of Decision Meetings

Now add a Deadline

Enroling people in the decision

Promoting the decision

Tracking the decision

The Why of Invention Meetings

The Who of Invention Meetings

The Where of Invention Meetings

Disruption

Stimulation

The What of Invention Meetings

Watch out!

The Why of (re)Resolution Meetings

The Who of (re)Solution Meetings

The How of (re)Solution Meetings

The What of (re)Solution Meetings

What do we have to assume for this to be true?

What happens if we do nothing?

What would we do, if we could not fail?

If we imagine a future where this is solved, what do we have to do to get there?

Is this problem, that we are trying to solve, the right problem?

How are we, the problem-solvers, contributing to this problem?

If this problem had no solution, what could we learn anyway?

Dilemma time

Is this an either/or problem?

Are we actually disagreeing?

The Why of Selling Meetings

The Who of Selling Meetings

The How of Selling Meetings

The What of Selling Meetings

What are you really selling?

Are they buying what you are selling?

The Why of Meetings for Meeting

The How of Meetings for Meeting

The What of Meetings for Meetings

Keep it real

Keep it simple

No agenda—not even a hidden one

The Change Game means Changing the Game

Are we there yet?

New Games need New Rules

Step One: (1 min)

Step Two: (3 min)

Step Three: (1 min)

Step Four: (5 min)

Step Five: (3 min)

Step Six: (2 min)

Step Seven: (5 min)

A Great Big Meeting Secret

Other Curveball Model Wobblers

Breaking the Bad Meeting Habit

BMA (Bad Meeting Addiction)

Advanced Habit Busting

Punctual Lateness

Make Dull Meetings Duller

One Fine Meeting

Keep or Kill?

Value your time

Hero or Villain?

Get Feedback from Others

Give Yourself Feedback

The Accountability Thing

The Buck Stops Where?

He Who Summarizes, Wins

Back Office or Bust

When the Going Gets Tough—Keep Going!

How do you keep really connecting when it’s the last thing you want to do?

POCs Rock

The Secret Game

If there’s a boring meeting, don’t go. Send another you

Unexploded bombs and dealing with Hot Buttons

Psychic plumbing, the route to Effortless Rapport

Time for a Change

Mind the Gap

Before the call …

In the meeting …

1. Every meeting is “your” meeting

2. Fewer meetings, more meeting

3. There is no such thing as “a meeting”

4. If you don’t know why you are in a meeting, don’t be in the meeting. 5. If you can’t improve a bad meeting …

6. When you are done, stop—whatever the schedule says

7. Meetings need to be led. That’s ALL meetings

8. Bad meetings always have “good” reasons

9. Create value

10. The Revolution starts today

11.* Bore no more!

www.willtherebedonuts.com

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Title Page

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“They” are the people who are causing the problems. They are not going to read this book, which is why you will have to do it for them. They sat in the middle rows at school and were proud of their pencil cases. They are the boring folk. Not us. Let’s keep it that way.

The ideas in this book are based on many years’ working with businesses around the world. I have mentioned some people by their real names. Others I have disguised, as they are still operating as meeting revolutionaries in their organizations and I don’t want to blow their cover. I will just refer to them by their first name and role, for example Ron the Consultant or Dominique the CEO. You are also going to be hearing from people outside business like Dame Barbara Stocking, the Head of Oxfam UK, the environmentalist Ashok Khosla, the scholar and activist Jim Garrison, and others. These are people with a stake in real meetings that goes beyond business and out into the world.

.....

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