High Performance Boards

High Performance Boards
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A comprehensive guide to transforming boards and achieving best-practice governance in any organisation. When practising good governance, the board is the vital driver of organizational success, while fostering positive social impact and economic value creation. At all levels, executives around the world are faced with complexities rising from disruptive business models, new technologies, socio-economic changes, shifting political circumstances, and an array of other sources. High Performance Boards  is the comprehensive manual for attaining best-in-class governance, offering pragmatic guidance on improving board quality, accountability, and performance. This authoritative volume identifies the four dimensions, or pillars , which are crucial for establishing and maintaining best-practice boards: the people involved, the information architecture, the structures and processes, and the group dynamics and culture of governance. This methodology can be applied to any board in the world, corporate or non-profit organization, regardless of size, sector, industry, or context. Readers are introduced to a fictitious senior board member – an amalgamation of board members from well-known organisations – and follow her as she successfully handles real-life challenges with effective governance. Drawn from the author’s 20 years of practice and confidential work with boards across the world, this book: Demonstrates how high-performance boards innovate and refine their practices Discusses examples of board failures and challenges, including case studies from both for-profit and non-profit organisations including international organizations and state-owned agencies or even ministries Provides a proven framework to create best-in-class governance Includes a companion website featuring tools for board assessment and board practice High Performance Boards  has inspired more than 3000 board members around the world. This book is essential reading for professionals and managers interested in governance and board members, senior managers, investors, lawyers, and students of governance.

Оглавление

Didier Cossin. High Performance Boards

Table of Contents

List of Tables

List of Illustrations

Guide

Pages

High Performance Boards. A PRACTICAL GUIDE TO IMPROVING AND ENERGISING YOUR GOVERNANCE

About the Author

Acknowledgements

Preface

PART I The Four Pillars of Board Effectiveness. Joanne Marker and Board Service

CHAPTER 1 The Four Pillars of Board Effectiveness

The First Pillar: People Quality, Focus, and Dedication

The Second Pillar: Information Architecture

The Third Pillar: Structures and Processes

The Fourth Pillar: Group Dynamics and Board Culture

CHAPTER 2 Governance Challenges around the World

Scientific Lessons from Natural Selection

What is Transformational Leadership?

Should We Trust Leaders?

The Governance DNA

Notes

CHAPTER 3 The Successful Director: Values and Character

Duty of Care

Duty of Loyalty

Integrity: A Key Characteristic of Board Directors

Note

CHAPTER 4 The First Pillar: People Quality, Focus, and Dedication

Quality

Case study: The Toshiba Accounting Scandal

Focus

Dedication

Notes

CHAPTER 5 The Second Pillar: Information Architecture

How Complete is Your Information?

CHAPTER 6 Board Structures and Processes

Processes

Committee Structure

Board Secretary

Lead Director or Vice Chair

Notes

CHAPTER 7 Group Dynamics and Board Culture

Understanding Group Dynamics

Coalitions Within a Board Are Inevitable – and they Feed into Politics

Ecobank Transnational

Boards Fall into Traps3

Drawing Strength from the Board's Potential

Developing Self-Awareness

Cognitive Biases: Groupthink

Reintroducing productive interpersonal dynamics into the boardroom

Board Culture

Summary table to Part I: The four pillars of board effectiveness toolkit

Notes

CHAPTER 8 Four Areas of Board Failure

CHAPTER 9 Risks and Ensuring the Right Board Risk-Philosophy

Note

CHAPTER 10 A Board Member's Practical Guide to Risk Thinking

The Physical Health Check: Technical Risks

Identify your Risks

Assess your Risks

Manage your Risks

Structure your Risks

The Mental Health Check: Behaviours

The Strategic Risk Check

Typical Strategies

Strategic Risk Assessment

The Governance Risk Check

Note

CHAPTER 11 Elements of Advanced Risk Techniques for Board Members: From Quants to Cyber

The Why and How of Quantitative Risk Assessment for Boards

Classical Quantitative Techniques

Hard-to-quantify risks

Integration of Risks

The Outcome of Risk Assessment

Cyber Risk

Notes

CHAPTER 12 Crisis Management

Crisis as a Turning Point

There is Work to Be Done In Peaceful Times

Communication Principles

Another Powerful Weapon: Gathering Information

A Crisis Will Shed Light On Boardroom Fissures

Procedure vs. Authenticity

Communicate Your Way to Rebuilding Trust

Notes

CHAPTER 13 The Four Tiers of Conflicts of Interest1

Tier-I Conflicts: Individual Directors vs. Company

Tier-II Conflicts: Directors vs. Stakeholders

The Institutional Loyalty of Board Directors

The Influence of Domineering Board Members on Others

Board Directors Organised as a Self-Interested Stakeholder Group

Tier-III Conflicts: Stakeholders vs. Other Stakeholders

Conflicts of Interest Between Stakeholders and the Company

Conflicts of Interest Between Different Classes of Stakeholders

Conflicts of Interest within a Group of Stakeholders

Tier-IV Conflicts: Company vs. Society

Notes

CHAPTER 14 High-Level Fraud and Active Board Oversight

Why Does High-Level Fraud Happen?

Injustice

Lax Oversight

Problematic Culture

Financial Illiteracy

How to Create an Effective Oversight Environment

Preventing Injustice: Broaden the Notion of Conflict of Interest

Preventing Lax Oversight: Build Appropriate Frameworks

Preventing Toxic Behaviours: Create a Positive Culture

Strengthen Board Oversight Expertise with Special Focus on Legal, Compliance, Risk, Fraud, and Financial Reporting

Tools For Anti-Fraud Activities: Assessment, Prevention, Detection, and Investigation

Assessment

Prevention

Detection

Investigation

Notes

CHAPTER 15 The Board as a Strategic Asset1

Five Definitions of Strategy

Clarifying the Board's Role

Taking Context into the Mapping Process

The Impact of Context on Strategic Views and Roles of the Board

The Board's Ultimate Strategic Significance

Notes

CHAPTER 16 A Primer on Finance Essentials for Directors

Reading Financial Reports

Understanding Ratios to Analyse Operating Strategies

Interpreting Between the Lines of Financial Statements

How to Identify Red Flags in Financial Statements

Implementing Desired Capital Structure

Understanding Valuation Fundamentals

Estimating Cash Flows

Cost of capital, or weighted average cost of capital (WACC)

Example

NPV, the Net Present Value

Real Options

Market Multiples

Making Better M&A Decisions1

What Do We Know About M&As Through Empirical Studies?

Overseeing Risk2

Notes

Joanne Marker and Board Values at Comfre

CHAPTER 17 Board Leadership and Values

Quality Boards Live and Breathe Integrity

Which and Whose Values?

Board Values vs. Organisational Values

Family Values in Business

Note

CHAPTER 18 The Intricacies of Subsidiary/Holding Governance

Structures

Culture

CHAPTER 19 Fostering Entrepreneurship from the Board1

‘Best Practice’ Governance vs. Entrepreneurship

Boards Should Actively Encourage Entrepreneurship

Innovativeness and Autonomy

Passion and Risk-Taking

Notes

CHAPTER 20 The Board's Oversight Framework for M&As1

Creating a Deal-Making Mindset

Seeing the Bigger Picture

Staging Deals with Maximum Precision

Strategy Fit Review

Risk Analysis

Due Diligence

Deal Structure and Pricing

Integration

Post-Integration Analysis

Confronting Litigation Involving M&As

Conflicts of Interest

Lack of Disclosure

Hostile and Friendly Takeover

Pre-acquisition Mismanagement

Post-acquisition Mismanagement

Notes

Joanne Marker Confronts Failing Board Culture

CHAPTER 21 The Chair–CEO Relationship

The Role of the Chair

The Role of the CEO

Chairs are Increasingly Active

Chair–CEO Dynamics – the Hallmarks of a Productive Relationship

Tests of the Chair–CEO Relationship

Case: Boardroom Tension with Employee

The Ideal Attributes of a Chair

CHAPTER 22 The Board–Management Relationship

Supervision

Support

Blurring the Board–Management Relationship

Writing Governance Codes Is Easier Than Changing Behaviours

Note

CHAPTER 23 Effective Diversity. Diversity is Good … But Why; and When?

Diversity as a Considered Choice

Gender

Culture

Personality

Age

Social Background

We Have Embraced Diversity … Now What?

ESG Measures for Investment

The Chair's Role in Building and Nurturing Diversity

Notes

CHAPTER 24 The Talent Pipeline

The Board's Responsibility for Talent Management

From Succession Plans to Transitioning Leaders, Boards Have a Role to Play

The New Talent Dynamic: Culture, Values, Community

Board-like Roles as Preparation for Board Membership

Notes

CHAPTER 25 Boards and Social Media1

JP Morgan's Failed Foray into Twitter Q&A

Why Boards Should Understand Social Media

Mozilla's Failure to Engage

What Boards Should Do

Getting It Right: Directors Don't Post, They Listen!

Ask Questions

Occupy the Space

Notes

CHAPTER 26 Boards and Investors

Information Design and Capital Raising: Crowdfunding

Types of investors:

Investors differ by:

The Move toward Increasing Shareholder Engagement

Note

CHAPTER 27 Managing Stakeholders

Lafarge and its Post-Tsunami Efforts in Aceh, Indonesia1

Shareholders vs. Stakeholders: A Definition

How to Identify a Company's Key Stakeholders

The Board Can Be Instrumental in Shaping the CEO–Stakeholders Conversation

Anticipating Stakeholders' Influence and Impact

Disney English: A Game-Changing Approach to Chinese Stakeholders

Notes

CHAPTER 28 Stewardship from the Board

Building Upon a Rich Cross-Disciplinary Legacy of Thought

Psychological, Organisational, and Cultural Influences on Stewardship

Steward Leaders Build on their Unique Strengths to Drive Stewardship

Steward Leaders Deliver Long-Lasting, Meaningful, and Inclusive Impact

The Stewardship Landscape

Becoming a Steward Leader: What it Takes

Stewardship Risks

Boards Are Key to Fostering Stewardship

Note

Conclusion

Index

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“It is a reasonable assumption that successful boards will share some common characteristics, as will failing boards. The challenge is to identify these factors before success or failure occur. This book, evidently based on Didier Cossin's years of experience with boards around the world, goes a long way in doing so. The Four Pillars of Board Effectiveness will be an inspiration for many boards and their directors, as they consider how they can further strengthen their governance, enhance their effectiveness and ensure their success.”

– Paul Bulcke, Chairman of the Board of Directors, Nestlé S.A. (Switzerland); Vice-Chairman, Board of Directors, L'Oréal (France); Member, J.P. Morgan International Council

.....

“Didier Cossin's book explains how Governance can be a key factor for companies’ success. It's a must-read for all board members!”

– Lorenzo Bini Smaghi, Chairman, Société Générale; Board Member, TAGES Holding

.....

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