Оглавление
Flamholtz Eric G.. Growing Pains
Preface
Purpose and Focus
Intended Audience
Overview of the Contents
Key Differences
Conceptual Thinking
Acknowledgments
Part I. A Framework for Developing Successful Organizations
Chapter 1. Transitions Required to Build Sustainably Successful Organizations®
Organizational Success, Decline, and Failure
Building Sustainably Successful Organizations®
The Personal Transitions Facing Founders and CEOs
The Need for Organizational Transition
Transitions Required for Continuing Success: An Overview Case Example
Summary
Chapter 2. Building Sustainably Successful Organizations®
The Nature of Organizational Development
The Pyramid of Organizational Development
The Pyramid and Financial Performance
The Pyramid as a Lens to Build and Evaluate Organizations
Improving Strategic Organizational Development at Guangzhou Construction, China
Successfully Building the Pyramid: The Example of Starbucks
Summary
Chapter 3. Identifying and Surviving the First Four Stages of Organizational Growth
Stages of Organizational Growth
Differences between Entrepreneurial and Professional Management
Discrepancies between Growth and Organizational Development
Managing the Transition between Growth Stages
Case Example of Growth from Stages I to IV: 99 Cents Only Stores
Summary
Chapter 4. Managing the Advanced Stages of Growth
Nature of Problems beyond Stage IV
Growth beyond Stage IV
The Challenge of Revitalization
Summary
Chapter 5. Recognizing Growing Pains and Assessing the Need for Change
The Nature of Growing Pains
The Ten Most Common Organizational Growing Pains
Measuring Organizational Growing Pains
Organizational Growing Pains, Growth Rates, and Infrastructure
Growing Pains and Financial Performance
Minimizing Organizational Growing Pains
Growing Pains at Guanzhou Construction
Summary
Part II. Mastering the Tools for Building Sustainably Successful Organizations®
Chapter 6. Strategic Planning
Strategy Defined
The Nature of Strategic Planning and “Strategic Organizational Development Planning”
Strategic Issues
Management Systems' Strategic Planning Method
International Truck Dealerships: Development and Implementation of Strategic Organizational Development Plans
Ongoing Functions of Strategic Planning
Strategic Planning at Different Stages of Growth
Consultants and Strategic Planning Departments
The Value of Strategic Planning
Summary
Chapter 7. Organizational Structure
Nature of Organizational Structure
Three Related Dimensions of Organizational Structure
Alternative Forms of Macro Organizational Structure
Different Philosophies of Organizational Structure Design
Criteria for Evaluation and Design of Organizational Structure
Case Studies of Organizational Structure
Organizational Structure at Different Stages of Growth
Summary
Chapter 8. Organizational Control and Performance Management Systems
The Nature and Purpose of Organizational Control and Performance Management Systems
Performance Management Systems and Other Forms of Organizational Control
The Performance Management Scoreboard
Evaluation of Performance Management Systems' Effectiveness
Performance Management Systems in Action: Superior Security Systems Case Study
Use of Performance Management Systems at an Individual Level: The Performance Appraisal Process at Southern California Presbyterian Homes
Control and Performance Management Systems at Different Stages of Organizational Growth
Summary
Chapter 9. Management and Leadership Development
The Management and Leadership Role
A Three-Dimensional Framework for Understanding Management and Leadership Effectiveness
The Nature of Management and Leadership Development
Functions of Management and Leadership Development
Management and Leadership Development at Different Organizational Levels
Case Studies of Management and Leadership Development
Management and Leadership Development at Different Stages of Growth
Investment in Leadership Development
Summary
Chapter 10. Corporate Culture Management
The Nature of Corporate Culture
Key Dimensions of Corporate Culture
The Impact of Corporate Culture on Organizational Success and Financial Performance
Strong and Weak Cultures
Functional and Dysfunctional Cultures
Real versus Nominal Corporate Culture
Manifestations of Corporate Culture
How Corporate Culture Changes
How to Manage Corporate Culture
The Importance of Cultural Norms
Corporate Culture at Different Stages of Organizational Development
Summary
Part III. Special Aspects of Organizational Transitions in Growing and Changing Enterprises
Chapter 11. Building Sustainably Successful Nonprofits
Applying the Pyramid of Organizational Development to Nonprofits
Applying the Stages of Organizational Growth and Growing Pains to Nonprofits
Strategic Planning in Nonprofits
Organizational Structure and Structure Management in Nonprofits
Management and Leadership Development in Nonprofits
Performance Management in Nonprofits
Culture Management in Nonprofits
Summary
Chapter 12. The Challenge of Leadership Throughout the Organizational Life Cycle
The Nature of Leadership
Styles of Leadership
Factors Influencing the Choice of Leadership Style
Two Sets of Leadership Tasks
The Leadership Molecule
Emergence and Development of a Leadership Molecule in Organizations
Design of a Leadership Molecule
Empirical Support for the Leadership Molecule Model
The Leadership Molecule at Different Stages of Growth
Implications of the Leadership Molecule for Building Successful Organizations
Summary
Chapter 13. Building Sustainably Successful Organizations®
Organizational Development at American Century Investments
Organizational Development at Infogix
Organizational Development at Bell-Carter Foods
SmileSaver
Organizational Development at Ballistic Cell
Organizational Development at GroundSwell
Conclusion
About the Authors
Eric G. Flamholtz, PhD
Yvonne Randle, PhD
Index
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