Start Small Finish Big
Описание книги
Fred DeLuca on Wikipedia – To start his first sandwich shop in 1965 when he was seventeen years old, DeLuca borrowed $1,000 from friend Peter Buck, after Buck suggested the idea to help Fred make money for college to study medicine. Deluca's plan was to begin a “fast-food venture that provided a healthier, less fattening bill of fare". On the radio advertisement they had promoted the name as «Pete's Submarines», which sounded like Pizza Marine, so they changed the name to «Pete's Subway». Eventually in 1968, it was shortened to «Subway» as it is known today.
The first shop opened on August 28, 1965 at a mediocre location in the city of Bridgeport, Connecticut. The first year of business was a learning experience and a challenge. A year later they opened their second location, having realized that visibility and marketing were key factors to success. DeLuca believed that the biggest mistake he made was where he set up his very first shop as it was a «crummy location.»[9] The third outlet was in a highly visible location and that location is still there today.[10]
In 1978, Subway’s 100th store opened, and reached the 1,000 store mark in 1987. Explosive growth continued with Subway opening over 1,100 units in 1993 alone. By comparison, McDonald's opened just under 800 that same year,
As of March 2012, the company counts over 36,400 franchised locations in 99 countries[11] and produces US $9.05 billion sales every year. Today, Subway is one of the most popular chain restaurants.
DeLuca and Peter Buck also partnered to create Franchise Brands in an effort to assist other entrepreneurs in replicating their success in the franchise industry.
Оглавление
Fred DeLuca. Start Small Finish Big
chapter one. It’s an Entrepreneur’s World
chapter two. The Fifteen Key Lessons
chapter three. My Story
chapter four. Start Small
chapter five. Earn a Few Pennies
chapter six. Begin with an Idea
chapter seven. Think Like a Visionary
chapter eight. Keep The Faith
chapter nine. Ready, Fire, Aim!
chapter ten. Profit or Perish
chapter eleven. Be Positive
chapter twelve. Continuously Improve Your Business
chapter thirteen. Believe In Your People
chapter fourteen. Never Run Out of Money. Borrow Before You Need To
chapter fifteen. Attract New Customers Every Day
chapter sixteen. Be Persistent: Don’t Give Up
chapter seventeen. Build a Brand Name
chapter eighteen. Opportunity Waits for No One
chapter nineteen. Take the First Bold Step
acknowledgments
Отрывок из книги
Books By:
John P. Hayes
.....
For example, when we spoke about serving the customer, or the quality of our product, we weren’t able to make a good assessment of how we were doing. Obviously we wanted to serve a quality product and keep our customers happy, but we didn’t know enough about what customers wanted to adequately discuss the components of those issues. We simply didn’t know the right questions to ask.
Funnier yet, none of us necessarily had answers! Pete didn’t show up on Monday nights with all the answers. Sometimes, frustrated by slumping sales, tight cash flow, or a problem we just couldn’t solve, Pete would jump out of his chair, run to the back door of our apartment, and shout, “What’s wrong with you people here in Bridgeport? Get over to our restaurant and buy some subs!” As business neophytes, we were all inadequately trained to understand the business.
.....