Change

Change
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Transform your organization with speed and efficiency using this insightful new resource  Incremental improvement is no longer sufficient in helping organizations navigate the complexity, uncertainty and volatility of today’s world. In  Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times , authors John P. Kotter, Vanessa Akhtar, and Gaurav Gupta explore how to create non-linear, dramatic change in your organization. You’ll discover the emerging science of change that teaches us about how to build organizations – from businesses to governments – that change and adapt rapidly.  In  Change  you’ll discover:  Why the ability of organizations to deal with threats and take advantage of opportunities in the face of ever greater complexity and uncertainty is being severely challenged In-depth, evidence-based, actionable solutions for dealing with institutional resistance to change Case studies and success stories that describe organizations who have successfully built the ability to change quickly into their DNA A universal approach for how to dramatically improve outcomes from various change efforts, including: strategy execution, digital transformation, restructuring, and more Perfect for managers, executives, and leaders at companies of all types and sizes,  Change  will also prove to be a valuable asset to other professionals who serve these organizations. This book is for anyone seeking a proven approach for delivering fast, sustainable and comprehensive results.

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Gaurav Gupta. Change

Table of Contents

Guide

Pages

Advance Praise for Change

CHANGE. HOW ORGANIZATIONS ACHIEVE HARD-TO-IMAGINE RESULTS IN UNCERTAIN AND VOLATILE TIMES

Preface

Chapter 1 Threats and Opportunities in a Rapidly Changing World

“The Storm Is Just Beginning”

The Challenge: A More Volatile, Uncertain, and Rapidly Changing World

The Change Problem and Solution

The Stakes

Chapter 2 The Emerging Science of Change

Human Hardwiring: The Survive/Thrive System

The “Modern” Organization

Leading Change: Success and Failure

The Three Streams

Chapter 3 “Strategic Planning” That Delivers Results

An All-Too-Common Strategy Story

The Reigning Method of Change Used in Strategy Formulation and Execution

Why This Method?

Flaws in the Methodology

Strategy as a Mobilizing Agent to Get Results

A Better Method in a Rapidly Shifting World

If We Don't Change Our Approach to Strategy

Chapter 4 Digital Transformation That Is Truly Transformational

The Digital Revolution

Understanding the Digital Transformation Challenge in Organizations

The Problem with Data

An SAP Implementation That Worked

Making Digital Transformation Work

Chapter 5 Restructuring Without Killing Innovation and Your Future

Accomplishing Hard-to-Imagine Results

The Restructuring Challenge

The Growing Problem with the Traditional Method

Kraft Heinz: A Cautionary Tale

A Method Compatible with Human Nature, the Modern Organization, and a Rapidly Changing Context

Build a Case for Change That Highlights the Future Benefits of the Restructuring

Engage Employees and Accelerate (Real) Results

Reinforce (and Sustain) Until the Work is Successful

Current Reality versus What You Can Do

Chapter 6 Cultural Change That Helps You Adapt

What Is “Culture”?

Corporate Culture and Performance

Changing Culture

What Leads to Failed Culture Change?

Changing an Entrenched Culture to Get Far Better Results

Business Culture Writ Large

Chapter 7 Mergers and Acquisitions That Create Real Value

The M&A Track Record Today

M&A Integration: The Usual Mistakes

The Integration Problem and Solution

Unlocking Value: The Demerger Issue

Chapter 8 Agile Methodologies That Build Sustained and Scalable Agility

Why Agile Does Not Create Sustained or Scaled Agility

A Dual Systems Approach

It Is Not Just about Software Development

Building a Dual System: An Example

Chapter 9 Broad Social Initiatives That Can Help Billions

Lessons from Organizational Research

Broad-Scale Social Change: Wonderful—and Disappointing

A “Social Movement”

A Social Movement Around Leadership

Chapter 10 More Leadership from More People

Management Is Not Leadership

The Waiting-for-Lincoln Trap

Dramatic Expansion of Leadership in Action

Creating the Right Environment and Culture

Tactics for Calming Overheated Survive and Activating Dormant Thrive

Taking Stock

Priming Yourself to Lead: Activating Your Personal Thrive and Mitigating Survive

Activating Thrive and Modulating Survive in an Organization

Reducing Survive-Inducing Noise in an Enterprise

Fueling Thrive in an Organization by Celebrating Progress

Chapter 11 The New Normal

Lessons from the Crisis

Using the Understanding of Human Nature to Handle Growing Uncertainty and Complexity

Reconstructing the Modern Organization

Engineering More Leadership from More People to Drive Needed Change

Back to the Issue of Stakes

Notes

Preface

Chapter 1: Threats and Opportunities in a Rapidly Changing World

Chapter 2: The Emerging Science of Change

Chapter 3: “Strategic Planning” That Delivers Results

Chapter 4: Digital Transformation That Is Truly Transformational

Chapter 5: Restructuring Without Killing Innovation and Your Future

Chapter 6: Cultural Change That Helps You Adapt

Chapter 7: Mergers and Acquisitions That Create Real Value

Chapter 8: Agile Methodologies That Build Sustained and Scalable Agility

Chapter 9: Broad Social Initiatives That Can Help Billions

Chapter 10: More Leadership from More People

General References from Psychology and Neuroscience

Acknowledgments

About the Authors

WILEY END USER LICENSE AGREEMENT

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“Kotter's new book, Change, is a game changer. He and his co-authors provide deep insight into the misunderstood intersection between logical and psychological business transformation strategies. If you want your business to Survive and Thrive, this book is a must read.”

Kelly S. King, Chairman and CEO, Truist Bank

.....

In a world where billions of people continue to lead lives few of us would want to conceive of, where we face growing environmental challenges that threaten to impact our children and grandchildren disastrously, where emerging technologies in the wrong hands or used for the wrong purposes could be horrific, where biological agents can spread with terrifying speed, and where even in rich countries inequity and inequality raise serious questions about the viability of democracies, we need (and can create) a lot more change that astounds.

Experiences that have left people disappointed, pessimistic, or cynical will raise questions about that assertion. But there is sufficient evidence in the research, especially the success stories, to support optimism.

.....

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