Digital Transformation: Evaluating Emerging Technologies

Digital Transformation: Evaluating Emerging Technologies
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Описание книги

Selecting the right technology is one of the most critical decisions in technology driven enterprises, and no selection is complete without a thorough and informed evaluation. This book explores the digital transformation movement from three perspectives: the technological, the personal, and the organizational.The technical perspective analyses and evaluates new and up and coming technologies such as IoT and Cloud Technology. The personal perspective focuses on the consumer's attitude and experience in the adoption of technologies such as smart homes, smart watches, drones and wireless devices. And the organizational perspective focuses on evaluating how technology-driven an organization and their core activities or products are.This book is an ideal reference for managers who are responsible for digital transformation in their organizations and also serves a good starting point for researchers interested in understanding the trend. The book contains case studies that may be used by educators in MBA and Engineering and Technology Management MS programs covering digital transformation related courses.

Оглавление

Группа авторов. Digital Transformation: Evaluating Emerging Technologies

World Scientific Series in R&D Management

About the Editor

Acknowledgements

Contents

Chapter 1. Technical Transformation: Transportation Technologies

Abstract

1.Background

1.1.Objective

1.2.Problem definition

1.3.Gap analysis

1.4.Perspectives and criteria

1.5.Relevant application alternatives

2.Municipal Non-Bus and Non-Emergency Fleets

3.School Bus Fleets

4.Garbage Truck Fleets

5.Individually Owned EVs

6.Military Fleets

6.1.Model building

6.2.Data analysis and results

Conclusion

References

Chapter 2. Technical Transformation: Cloud Services

Abstract

1.Introduction

2.Company Profile

3.IT Strategy and Considerations

3.1.Benefits of cloud

3.2.Challenges of cloud

4.Literature Review

4.1.How objectives and criteria are determined

4.2.Use of experts and Delphi

4.3.Cloud computing models

5.HDM Model

5.1.Mission

5.2.Objectives

5.3.Criteria

5.4.Strategy

6.Results and Discussions

6.1.First round of analysis

6.2.Second round of analysis

7.Further Analysis of the Results. 7.1.First round of analysis. 7.1.1.The top three objectives

7.1.2.The top three criteria

7.1.3.The strategy rankings

7.2Second round of analysis. 7.2.1.The top three objectives

7.2.2.The top three criteria

7.2.3.The strategy rankings

8.Conclusion

9.Limitations and Future Work

References

Chapter 3. Technical Transformation: Cloud Computing

Abstract

1.Introduction

2.Methodology

3.Hierarchical Decision Model

3.1.Pairwise comparison

3.2.Inconsistency

3.3.Disagreement

3.4.Decision model

3.5.Expert panel

3.6.Decision elements and model levels

3.7.Cloud computing complexity

3.8.Cloud computing compatibility

3.9.Cloud computing architecture

3.10.Cloud computing security

3.10.1.Confidentiality

3.10.2.Integrity

3.10.3.Availability

3.10.4.Cloud computing usability

3.10.5.Cloud computing cost factor

3.11. Analysis and key findings

3.12.Future research and limitations

3.13.Conclusion and recommendation

References

Appendix A. Final Results

Statistical F-test

Appendix B

Chapter 4. Technical Transformation: Internet of Things

Abstract

1.Introduction

2.Methodology

2.1.Hierarchical decision model

2.1.1.Level 1: Objective—Select a microcontroller for the Smart Water IoT

2.1.2.Levels 2 and 3: Criteria and subcriteria [3, 4, 6−11] 2.1.2.1.Suitability criteria

2.1.2.2.Availability criteria

2.1.2.3.Subcriteria

2.1.2.4.Development support criteria

2.1.2.4.1.Subcriteria

2.1.2.5.Manufacturer’s track record criteria

2.1.2.5.1.Subcriteria

2.1.3.Level 4: Alternatives

2.1.3.1.PIC24FJ128GA204 from Microchip Technologies [17]

2.1.3.1.1.Development environment

2.1.3.1.2.Availability of parts

2.1.3.1.3.Microchip Technologies (Atmel) company profile

2.1.3.2.MSP430FR6972 from Texas Instruments [20]

2.1.3.2.1.Development tools and software

2.1.3.2.2.Ultrasonic Water Flow Measurement reference design [22]

2.1.3.2.3.MSP MCU programmer and debugger

2.1.3.2.4.Availability of parts

2.1.3.2.5.Texas Instruments company profile

2.1.3.3.ATSAML22G16A from Atmel (now Microchip Technologies)

2.1.3.3.1.Availability of parts

2.1.3.4.R5F10NLEDFB#30 from Renesas

2.1.3.4.1.Key features

Broad scalability

2.1.3.4.2.Availability of parts

2.1.3.4.3.Renesas Electronics company profile

3.Data and Data Source(s)

3.1.Panel of experts

4.Data

5.Analysis and Key Findings

5.1.Relative weights of Alternatives towards the Objective

5.1.1.Level 1: Relative weights of each criteria towards the Objective

5.1.2.Level 2: Relative weights of each Subcriteria towards the Objective via the Suitability criteria

5.1.3.Level 2: Relative weights of each Subcriteria towards the Objective via the Availability Criteria

5.1.4.Level 2: Relative weights of each Subcriteria towards the Objective via the Development Support criteria

5.1.5.Level 2: Relative weights of each Subcriteria towards the Objective via the Manufacturer’s Track Record Criteria

5.2.Discussion

6.Future Research

References

Appendix A: Final, Quantified Model

Appendix B: AHP/HDM PCM Data Tables

Chapter 5. Technical Transformation: IT in Disaster Management

Abstract

1.Introduction

2.Literature Review. 2.1.Social media

2.2.Crowdsourcing software

2.3.GIS and remote sensing devices

2.4.Disaster Management Information System

2.5.Mobile and HAM radio

3.Methodology. 3.1.Framework

3.2.Evaluation methodology

3.2.1.HDM

3.2.1.1.Criteria and subcriteria

3.2.2.TV Model

4.Data Analysis and Results

4.1.Expert input

4.2.Results (Figures 7–12)

5.Conclusion

6.Future Recommendations

References

Appendix A: Survey HDM

Appendix B: Survey Results

Appendix C: Desirability Table Description

Appendix D: Desirability Table

Chapter 6. Personal Transformation: Evaluation of Smart Home Hubs

Abstract

1.Introduction

2.Literature Review. 2.1.Home automation overview

2.2.Smart hubs overview

3.Problem Statement

4.Project Objective

5.Methodology. 5.1.Perspectives

5.1.1.Technical perspective

5.1.2.Economic perspective

5.1.3.Personal (social) perspective

5.2.Gap analysis

5.2.1.Technological perspective

5.2.2.Economic perspective

5.2.3.Personal perspective

5.3.HDM

5.4.HDM development

5.5.Pairwise comparison

5.6.Objective level

5.7.Criteria level

Technical perspective

Economic perspective

Personal perspective

5.8Technology alternatives

5.8.1.Alternative 1: Samsung SmartThings

5.8.2.Alternative 2: VeraSecure

5.8.3.Alternative 3: Wink 2

5.8.4.Alternative 4: Securifi Almond 3

5.8.5.Alternative 5: Amazon Echo Plus

5.8.6.Alternative 6: Smartphones

5.9.Expert panel

6.Result Analysis and Discussion

6.1.Perspectives ranking

6.2.Inconsistency and disagreement

6.3.Criteria ranking

6.4.Alternative ranking

6.5.Overall HDM results

7.Future Research

8.Conclusion

References

Appendix A: References of Alternative Ranking Table

Appendix B: HDM Result Table

Appendix C: Impact of Alternatives to Overall Objective

Chapter 7. Personal Transformation: Protocols for Home Automation Application

Abstract

1.Introduction. 1.1.Home automation overview

1.2.Communication protocols

2.Problem Statement

3.Literature Review

3.1.Candidate protocols

3.1.1.WiFi

3.1.2.ZigBee

3.1.3.Z-Wave

3.1.4.Bluetooth

3.2.Mesh networking

4.Methodology. 4.1.Multiple-Criteria Decision Models

4.1.1.The Analytic Network Process

4.1.2.Best-Worst Method

4.1.3.Multi-attribute Utility Theory

4.1.4.Decision Expert

4.1.5.Analytic Hierarchy Process

4.2.HDM overview

4.3.The HDM model development

4.4.Perspectives and criteria

4.4.1.Flexibility

4.4.2.Network

4.4.3.Reliability

4.5.Data collection

5.Results and Analysis. 5.1.Perspectives ranking

5.2.Overall HDM ranking

6.Future Research

References

Chapter 8. Personal Transformation: Smart House

Abstract

1.Introduction

2.Literature Review

3.Methodology

4.Problem Definition

5.Identification of Objectives and Features

6.Implementation and Results. 6.1.Data gathering

6.2.Outcome analysis

7.Conclusion

7.1Limitations

7.2Future works

References

Appendix A: The Questionnaire in the Survey Form Used to Gather Experts’ Opinions

Appendix B. The Features’ Weight for the Different Characteristics of the Experts

Chapter 9. Personal Transformation: Wearable GPS Device for Children

Abstract

1.Introduction

1.1.Technology definition

1.2.What do they do? What are they used for?

2.Problem Definition

3.Literature Review

3.1.Price

3.2.Battery life

3.3.Waterproof

3.4.Service range

3.5.Communication

3.6.Compatibility

3.7.Real time

3.8.Distraction-free

3.9.Monthly fee

3.10.Panic alert

3.11.Ease of use

3.12.Appeal

4.Relevant Brands

4.1.HereO GPS watch

4.2.AmbyGear

4.3.Filip 2

4.4.Caref GPS

4.5.Omate Wherecom K3

5.Methodology—HDM. 5.1.The HDM

5.2.Criteria selection and model building

6.Data Analysis and Results

7.Limitations and Future Research

8.Conclusion

References

Appendix A. Experts Individual Results of Subcriteria

Appendix B. Research Model

Chapter 10. Personal Transformation: Smartwatches

Abstract

1.Introduction into Smartwatches. 1.1.History

1.2.Definition

1.3.What do they do and what are they useful for?

1.4.Market numbers

2.Problem Definition

3.Relevant Providers

4.Methodology—the Hierarchical Decision Model. 4.1.The Hierarchical Decision Model

4.2.Criteria selection and model building

5.Data Analysis and Results

6.Limitations and Future Research

7.Conclusion

References

Appendix A. Survey Instrument

Appendix B. Experts Individual Results

Chapter 11. Personal Transformation: Drones

Abstract

1.Introduction

1.1.History of drones

1.2.“Follow-me drones” technology and benefits

1.3.How does the technology work?

1.4.Benefits

1.5.Market numbers

2.Problem Definition

3.Alternative Products

3.1.DJI Phantom 3

3.2.DJI Phantom 4

3.3.DJI Phantom 4 Pro

3.4.DJI Mavic Pro

3.5.Hubsan 501S

3.6.3DR Solo

3.7.3DR IRIS+

3.8.Yuneec Typhoon H

3.9.AirDog

3.10.Ehang GhostDrone 2.0

3.11.Lily

4.Methodology. 4.1.HDM. 4.1.1.HDM history

4.1.2.HDM structure

4.1.3.Application areas

4.1.4.Weaknesses and strengths of the HDM

4.2.Criteria selection and model building

4.2.1.Value

4.2.2.Performance

4.2.3.Features

4.3.Summary of Alternatives with selected criteria

4.4.HDM

4.5.Expert panels. 4.5.1.Expert panel 1

4.5.2.Expert panel 2

5.Data Analysis and Results. 5.1.Level 2 results

5.1.1Analysis

5.2.Level 3 results

5.2.1.Performance

5.2.2.Analysis

5.2.3.Value

5.2.4.Analysis

5.2.5.Features

5.2.6.Analysis

5.3.Final results

5.3.1.Analysis

6.Limitations and Future Research. 6.1.Limitations

6.2.Future research

7.Key Learning Points

8.Conclusion

References

Chapter 12. Personal Transformation: Electric Scooter

Abstract

1.Introduction

2.Scope

3.Methodology. 3.1.The Hierarchical Decision Model

4.Technology Gap

5.Perspectives

6.Criteria

7.Gathering Data

8.The HDM Model

9.Candidate Technology

10.Results

11.Discussion and Limitations

12.Future Studies

References

Chapter 13. Personal Transformation: Wireless Services

Abstract

1.Introduction

2.Problem Statement

3.Methodology

4.Decision Model

4.1.Hierarchy Decision Model

4.2.Pairwise comparison

4.3.Criteria and Subcriteria

4.3.1.Cost

4.3.2.Technical specification

4.3.3.Customer service and support

4.3.4.Availability of features

4.4.Alternatives

4.5.Assumptions

4.6.Decision model for cellphone service providers

5.Implementing the Model

6.Result

7.Conclusion

8.Further Research

References

Appendix A: Service Providers

Appendix B

Appendix C

Chapter 14. Organizational Transformation: Semiconductors

Abstract

1.Introduction

1.1.Project objective

2.Background and Framework Overview

2.1.Framework of innovation measurement

2.2.Methodology used

2.2.1.How does the HDM work?

2.2.2.Expert panels

2.2.3.HDM development

2.2.4.Indicator evaluation and weights

2.2.5.Desirability values

2.2.6.Sensitivity analysis

2.3.Demonstration of the model

3.Lam Research Overview

3.1.Growth in revenue and market share

3.2.Research and development

3.3.Skilled talent pool, patents and publications

3.4.New products and solutions

4.Data Collection and Calculations

4.1.Distribution values and innovativeness index

5.Results and Analysis

6.Conclusion and Recommendations

7.Limitations of the Study

References

Appendix A: Distribution and Background of Expert Panel 1 [1]

Appendix B: Distribution and Background of Expert Panel 2 [1]

Appendix C: Distribution and Background of Expert Panel 3 [1]

Appendix D: Desirability Curves for All Indicators [1]

Chapter 15. Organizational Transformation: Universities

Abstract

1.Introduction

2.Literature Review. 2.1.Online education

2.2.Learning management systems

2.3.Learning content management systems

3.Problem Statement

4.Methodology. 4.1.Technology evaluation

5.Proposed Model

5.1.Model definitions

5.2.Normalization values

5.3.Model validation

5.4.Data collection

6.Case Studies. 6.1.Portland State University

6.2.Results and analysis

6.3.Community college

6.4.Results and analysis

7.Sensitivity Analysis

7.1.Sensitivity analysis 1

7.2.Sensitivity analysis 2

7.3.Sensitivity analysis 3

8.Comparison of Results

9.Conclusions

10.Limitations

11.Future Research

References

Appendix A: Expert List. Experts who were contacted to do the entire model

Experts who were contacted to do the ease of use criterion

Experts who were contacted to do the ease of support criterion

Appendix B: Normalization Values Collection Tool

Appendix C: Case Study and Sensitivity Analysis Calculations. Calculations for priorities and weights

Calculations for technology values

Chapter 16. Organizational Transformation: Consumer Goods

Abstract

1.Introduction

1.1.Purpose of packaging

1.2.Type of packaging

1.3.Labels on packaging

1.4.Labels dilemma

1.5.Insights from the FMCG industry

2.Methodology

2.1.Gap analysis

2.1.1.Technical gap

2.1.2.Economic gap

2.1.3.Social gap

2.2.Environment analysis

2.2.1.Barcodes

2.2.2Radio-Frequency Identification

2.3.Hierarchical Decision Model

2.3.1.Constructing the HDM

2.3.2.The alternatives

2.4.Summary

3.Results

3.1.Scoring calculation

3.2.Sensitive analysis

4.Conclusions and Outlook

References

Appendix A: HDM Expert Opinion

Technical factor

Technical factor subcriteria

Economic factor

User experience

Appendix B: Alternatives Scoring

Technical factors—labeler machine

Technical factors—scanning device

User experience—producers

User experience—consumers

Отрывок из книги

Print ISSN: 2591-7498

Online ISSN: 2591-7501

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Because school buses are common in almost every locality of the United States and that they are already often on a structured time schedule, they came in as the second-highest rated policy option. Here, the main hurdle would be the high purchase cost of electric buses and/or converting buses from fossil fuel to electric usage. More research should be conducted to understand how policy can incentivize school districts and municipal decision-makers to invest in EV technology. Incentivization schemes like subsidization might be one way to do so, as might federal or state grants.

Municipal owned vehicles scored about average, due to their lack of widespread adoption. However, because these vehicles do not require coercion or incentive to participate in scheduling for peak-management, this option may have more potential as time progresses and the costs of EVs decrease. This is largely true for all of the options, but more so for electric military vehicles and garbage trucks. Once costs decrease in these areas, decision makers might want to start integrating into EV technology.

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