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Группа авторов. The Cost of Free Shipping
The Cost of Free Shipping
Contents
List of Figures and Tables. FIGURES
TABLES
Acknowledgments
Preface. Amazon and the Future of Work. in the Global Economy. Ruth Milkman
Introduction: Amazon Capitalism. Jake Alimahomed-Wilson, Juliann Allison, and Ellen Reese
THE RISE AND SIGNIFICANCE OF AMAZON CAPITALISM
AN INCREASINGLY COMPLEX AND MULTIFACETED CORPORATION
AMAZON’S GROWING MONOPOLY POWER AND CORPORATE DOMINANCE
AMAZON’S GLOBAL LOGISTICS EMPIRE AND ITS IMPACT ON WORKERS, COMMUNITIES, AND THE ENVIRONMENT
OVERVIEW OF THIS BOOK
NOTES
1. Amazon: Context, Structure and Vulnerability. Kim Moody
THE LOGISTICS REVOLUTION, COMPETITION, AND TIME
AMAZON’S STRUCTURE, THE MOVEMENT OF GOODS, AND THE PRESSURES ON THE WORKFORCE
THE GIANT IS VULNERABLE
NOTES
2. Power Accrues to the Powerful: Amazon’s Market Share, Customer Surveillance, and Internet Dominance. Dana M. Williams
LIMITLESS CORPORATE POWER?
AMAZON WEB SERVICES: HANDMAIDEN TO POWER
THE TOOLS OF CONTROL
THE WIDER CONTEXT
NOTES
3. Transnational Amazon: Labor Exploitation and the Rise of E-Commerce in South Asia. Jeb Sprague and Sreerekha Sathi
NEOLIBERAL POLITICS AND E-COMMERCE IN INDIA
TRANSNATIONAL CORPORATIONS AND THE TRANSNATIONAL CAPITALIST CLASS
E-COMMERCE TNCS IN SOUTH ASIA
AMAZON INDIA
WAREHOUSE, DELIVERY, AND CONTINGENT LABOR
CONCLUSION: THE CONTRADICTIONS OF E-COMMERCE IN INDIA
NOTES
4. The Amazonification of Logistics: E-Commerce, Labor, and Exploitation in the Last Mile. Jake Alimahomed-Wilson
THE AMAZONIFICATION OF LOGISTICS
AMAZON’S IMPACT ON THE LAST MILE PARCEL DELIVERY SECTOR
EXPLOITATION IN AMAZON’S LAST MILE: A CASE STUDY OF LOS ANGELES’ CONTINGENT PACKAGE DELIVERY SECTOR
CONCLUSION
ACKNOWLEDGMENTS
NOTES
5. Automation and the Surveillance-Driven Warehouse in Inland Southern California. Jason Struna and Ellen Reese
DATA AND METHODS
FINDINGS: AMAZON WORKERS’ EXPERIENCES WITH AUTOMATION
ELECTRONIC SURVEILLANCE AND THE PRESSURE TO “MAKE RATE”
WORKPLACE TECHNOLOGY AND EXPERIENCE OF THE LABOR PROCESS
ALIENATION, AUTOMATION, AND WORKPLACE SCALE
AUTOMATION AND WORKER DISPLACEMENT
CONCLUSION
ACKNOWLEDGMENTS
NOTES
6. Gender, Race, and Amazon Warehouse Labor in the United States. Ellen Reese
GENDERED AND RACIALIZED DIVISIONS OF WAREHOUSE LABOR
WAREHOUSE LABOR AND WORK–FAMILY CONFLICTS
CONCLUSION
ACKNOWLEDGMENTS
NOTES
7. A New Industrial Working Class? Challenges in Disrupting Amazon’s Fulfillment Process in Germany. Nantina Vgontzas
DATA, METHODS AND SCOPE CONDITIONS
POSITIONAL CONSTRAINT
ASSOCIATIONAL CONSTRAINT
TRACING THE ORGANIZING PROCESS IN GERMANY
CONCLUSION
NOTES
8. A Struggle for Bodies and Souls: Amazon Management and Union Strategies in France and Italy. Francesco Massimo
COERCION AND SURVEILLANCE THROUGH THE LABOR PROCESS
COERCION THROUGH THE LABOR MARKET
THE MANAGEMENT OF LEGITIMACY: THE DISCOURSES OF COMPANY LEADERSHIP AND CUSTOMER OBSESSION
THE MANAGEMENT OF CONSENT
HARD WORK, MANDATORY FUN: CONSENT THROUGH THE LABOR PROCESS
CONSENT THROUGH THE LABOR MARKET
THE RELATIVE AUTONOMY OF THE WORKPLACE
UNIONS IN FRANCE AND ITALY: BETWEEN COLLECTIVE BARGAINING AND CONTESTING MANAGERIAL DISCOURSE AND PRACTICES
NOT THE END OF HISTORY
NOTES
9. Company Town: What Happens to a City and its Democracy when Amazon Dominates? Katie Wilson
PRELUDE
TAXING BIG BUSINESS
THE AMAZON FACTOR
THE REPEAL
LOOKING TO THE FUTURE
NOTES
10. Lessons from New York City’s Struggle Against Amazon HQ2 in Long Island City. Steve Lang and Filip Stabrowski
HQ2 IN LIC
THE CASE FOR HQ2
THE CASE AGAINST HQ2
NO NEGOTIATIONS
AFTER AMAZON: LESSONS FROM THE STRUGGLE
POSTSCRIPT
NOTES
11. What Happens when Amazon Comes to Town? Environmental Impacts, Local Economies, and Resistance in Inland Southern California. Juliann Emmons Allison
AMAZON: LINCHPIN IN SOUTHERN CALIFORNIA’S SPATIAL INEQUALITY
AMAZON JOBS: LOW-WAGE AND SUBJECT TO AUTOMATION
GRASSROOTS RESISTANCE TO AMAZON’S ADVANCE INTO INLAND SOUTHERN CALIFORNIA
NOTES
12. Worker and Community Organizing to Challenge Amazon’s Algorithmic Threat. Sheheryar Kaoosji
THE HUMAN IMPACTS
WHERE IS AMAZON HEADED?
CONSUMER SURVEILLANCE IN SERVICE OF RETAIL DOMINANCE
SURVEILLANCE IN SERVICE OF WORKPLACE AUTOMATION
SURVEILLANCE AND DATA COLLECTION IN SERVICE OF JOB INSECURITY
SURVEILLANCE IN SERVICE OF COMMUNITY INSECURITY
MODES OF RESISTANCE
WORKER-DRIVEN POLICY
COMMUNITY ORGANIZING
NOTES
13. Amazon Strikes in Europe: Seven Years of Industrial Action, Challenges, and Strategies. Jörn Boewe and Johannes Schulten
TRADE UNION RESISTANCE IN EUROPE: FROM BAD HERSFELD TO BRUSSELS
GERMANY
POLAND
THE UNITED KINGDOM
FRANCE19
ITALY
SPAIN
INTERNATIONAL NETWORKING
AMAZON IN GERMANY: LESSONS FROM SEVEN YEARS OF STRIKE
KEEPING PACE WITH AMAZON
EMPOWERING SHOP-FLOOR ACTIVISM
NOTES
14. Bursting the Bubble: The Emerging Tech Worker Movement at Amazon. Spencer Cox
THE BUBBLE
THE BUBBLE WEAKENS
BURSTING THE BUBBLE
NOTES
15. The CEO Has No Clothes: Worker Leadership and Amazon’s Failures During COVID-19. Dania Rajendra
LABOR SHORTAGES, RISK, AND EXPOSURE
WORKERS’ RESISTANCE AMIDST THE PANDEMIC
THINKING BIGGER, TOGETHER
NOTES
16. Think Big: Organizing a Successful Amazon Workers’ Movement in the United States by Combining the Strengths of the Left and Organized Labor. Peter Olney and Rand Wilson
THE CHALLENGES
LEARNING FROM EXPERIENCE AT WALMART
A DIFFERENT ORGANIZING ENVIRONMENT?
WORKPLACE ORGANIZING GAINING GROUND
THE LEFT AND LABOR: SALTING AND AMAZON
WHAT’S ALREADY WORKING
IS THERE A ROLE FOR INTERNATIONALISM?
A LONG VIEW NEEDED
NOTES
17. Amazonians United! An Interview with DCH1 (Chicago) Amazonians United. DCH1 Amazonians United
Conclusion. Resisting Amazon Capitalism. Jake Alimahomed-Wilson and Ellen Reese
WE ARE NOT ROBOTS! THE EMERGENCE OF A GLOBAL MOVEMENT AGAINST AMAZON
NOTES
About the Authors
Index
