Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without. Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate effectively. You'll find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations and converse with ease using modern technology – and lots more. Great communication skills can make all the difference in your personal and professional life, but for those who tend to get a bit tongue-tied under pressure or just have a hard time asserting themselves, voicing thoughts coherently and confidently can be a sweat-inducing experience. Here, expert author Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation. Discover how to get ahead in the workplace by mastering your communication skills Realise the benefits of active listening and the value of establishing rapport Understand how the use of effective communication skills can help you secure a new job offer Recognise how to use effective communication to negotiate your way to personal and professional success Whether you're looking to climb the corporate ladder, take on a new professional challenge or just want to improve your communication skills in personal and professional relationships, Communication Essentials For Dummies will have you listening, voicing and articulating your way to success in no time.
Оглавление
Imber Amantha. The Innovation Formula
ABOUT THE AUTHOR
ACKNOWLEDGEMENTS
INTRODUCTION
INNOVATION CULTURE AUDIT
PART I. INDIVIDUAL-LEVEL. FACTORS
CHAPTER 1. CHALLENGE
CHAPTER 2. AUTONOMY
CHAPTER 3. RECOGNITION
PART II. TEAM-LEVEL. FACTORS
CHAPTER 4. DEBATE
CHAPTER 5. TEAM SUPPORTIVENESS
CHAPTER 6. COLLABORATION
PART III. LEADER-LEVEL. FACTORS
CHAPTER 7. SUPERVISOR SUPPORT
CHAPTER 8. SENIOR LEADER SUPPORT
CHAPTER 9. RESOURCING
CHAPTER 10. GOAL CLARITY
PART IV. ORGANISATION-LEVEL. FACTORS
CHAPTER 11. RISK-TAKING
CHAPTER 12. COHESION
CHAPTER 13. PARTICIPATION
CHAPTER 14. PHYSICAL ENVIRONMENT
WHAT NOW?
REFERENCES
Index
Отрывок из книги
Dr Amantha Imber is an innovation psychologist, a best-selling author, and the founder of Australia's leading innovation consultancy, Inventium. Inventium has been recognised as one of Australia's fastest growing companies in the BRW Fast 100 list, and was also awarded the BRW Client Choice Award for Best Management Consultancy in Australia.
With a PhD in organisational psychology, Amantha has helped companies such as Google, Coca-Cola, Disney, Lego, Red Bull, American Express, McDonald's, Virgin Australia, Commonwealth Bank and many others innovate more successfully. Amantha was a finalist in the 2015 Telstra Business Women's Awards.
.....
So in the spirit of innovation, I encourage you to learn more about the science of creating a culture where innovation thrives, and come out the other end armed to make changes to transform your organisation and the way you work. No matter how big or small those changes may be, you can be sure that they will have a significant effect on improving the innovation output of your organisation.