Оглавление
Jeff Schwartz. Work Disrupted
Table of Contents
Guide
Pages
Advanced Praise for Work Disrupted
WORK DISRUPTED. OPPORTUNITY, RESILIENCE, AND GROWTH IN THE ACCELERATED FUTURE OF WORK
Foreword
Introduction
Our Collective Pause
Our Long and Winding Careers
Our Frame
Our Challenge
Our Opportunity
CHAPTER 1 From Fear to Growth : Mindsets and Playbooks for Twenty-first-century Careers and Work
Panic or Pivot
Racing with the Machines
We Have Choices
From Disruption to Innovation to Creation
Defining the Future of Work
Maps That Matter
A Twenty-first-century Sherpa
New Technology Has Always Created More Jobs
Why ATMs Did Not Replace Bank Tellers
Employees Are More Adaptable Than We Think
Growth and Innovation
Signposts for the Future
Part I: Opportunity (Chapters 2, 3, 4)
Part II: Resilience (Chapters 5, 6, 7)
Part III: Growth (Chapters 8, 9, 10)
Notes
PART I Find Opportunity in a Time of Accelerated Change: Redesigning Work, Workforces, and Workplaces
CHAPTER 2 People and Machines Working Together: Integrating AI and Workers on Every Team, in Every Job
Where Robots Come From
Meaningful Work
Superminds: Humans Working With and Next to AI
Humans + Machines in Healthcare
Meet Moxi
Renaissance Radiologists
AI as Therapist
How to Keep a Job While Racing with Machines
From Superminds to Superjobs and Superteams
Notes
CHAPTER 3 Making Alternative Work a Meaningful Opportunity: The Workforce Will Include More Part-time, Contract, Freelance, Gig, and Crowd Workers
The Rise of Alternative Work
Alternative Work Comes in Many Shapes and Sizes13
The High Price of Flexibility
A Tale of Two Janitors
Workers in the Platform Economy
Popular Freelance Marketplaces29
The Ghost Worker Underclass
Identity and Work Routines
Making Alternative Work a Meaningful Opportunity
At a Crossroads
Notes
CHAPTER 4 Working from Almost Anywhere: Redesign Workplaces from Where We Work to How We Work: Onsite, Online, and Everything in Between
Wearing Our Work
The Evolution of Virtual Offices
The Evolution of Physical Offices
Collaborating Across Platforms Inside Organizations and Ecosystems
Finding Human Connection
From Office Wars to “Forever” Remote Work
Collaborate and Innovate Anywhere
Notes
PART II Build Long-Term Resilience for Uncertain Futures: Reimagining Careers, Organizations, and Leadership
CHAPTER 5 Plan for Many Careers, Not One: Realistic and Energizing Transition Strategies for Multichapter Lives
More Sliding and STEMpathy
Jeff's Bookshelf to Prepare for Careers in 20508
From Flat Water to Whitewater
Bulletproof Your Career
Innovative Approaches to Learning
From Vertical Learning to Integrative Learning
Computer Learning for the Masses
Learning Precampus and Beyond: The University of Everywhere
From Replication to Reinvention
The Flipped Classroom Reimagines Teaching and Learning
Preparing for a Portfolio of Careers: Valuing “Human Capabilities”
Transitions: Learning in the Flow of Life
Paths to Resilience
Notes
CHAPTER 6 The Rise of Teams: Reinvent Organizations, from Individuals and Hierarchies to Teams and Networks
Silo Busting
The Rise of Networks of Teams
Team-Based Thinking
Human–Machine Teams as Superminds
Market-Oriented Ecosystems
Agility and Adaptability for Resilience
Notes
CHAPTER 7 Leaders as Coaches and Designers : Moving Beyond Managing Workflows and Controlling Direct Reports to Creating, Influencing, and Building
Leading as Coaches
Leading as Psychologists
Leading as Cultural Anthropologists
Leading as Designers
Leading in the Digital Age
Leading in Teams
Leading in an Age of Paradoxes
Dreaming and Leading in the Language of the Future
Notes
PART III Playbooks for Growth: Charting Paths Forward for Individuals, Leaders, Citizens, and Society
CHAPTER 8 Carpe Diem: As Individuals, Strengthen Adaptability and Choice to Face Great Opportunities and Disproportionate Responsibilities
Seven Key Mindset Shifts for Individuals. 1. Develop a Growth Mindset versus a Fixed Mindset9
2. Plan for a Long and Winding Career with Multiple Chapters, Rather Than Today's One-and-Done Career Model
3. Hone the Mindset of a Team Player Rather Than the Solo Star
4. Race with the Machines, Not Against Them
5. Nurture Capabilities to Be an Explorer by Leveraging Your Curiosity and Love of Learning
6. Own the Longevity Dividend Rather Than Endure Decades of Retirement
7. Exercise Agency Whenever Possible, versus Waiting for Our Communities, Society, Companies to Come Up with the Solutions. Take Charge of Your Future
Preparing for the Open Road
Tips for the Open Road
Taking Advantage of the Open Road
Notes
CHAPTER 9 Create Opportunity: As Business Leaders, Unlock Value by Reimagining Jobs and Partnering with Workers to Build Resilience and Dynamic Careers
Seven Key Mindset Shifts for Business Leaders. 1. Create Value, Meaning, and Impact, Moving Beyond Cost Reduction and Efficiency as the Main Goal
2. Focus on Redefining Work as the Way Forward, Not Just Redesigning Jobs
3. Leverage the Entire Open Talent Continuum, from Full-time Workers to Freelancers, Crowds, along with Virtual and Digital Workplace Options
4. Build Superminds, Superteams, Superjobs, Investing in Capabilities for a Resilient Workforce, Beyond a Narrow Focus on Skills and Reskilling
5. Develop the Agility to Lead in Whitewater Conditions, in Real Time, Shifting from Leading in Still Water, in Linear Ways
6. Adapt a Symphonic C-suite Mindset That Integrates Leaders, People, Teams, and AI, Rather Than Focusing on Functional Silos and Technology Alone
7. Co-create and Partner with the Workforce by Leveraging the Role of Talent Markets and Platforms—Moving Beyond the Traditional Approach of Managing Work and Workforces as Prescribed Administrative Functions
Choosing Value Creation and Impact
Preparing the Workforce for the Transition
Leading Through Paradoxes
Navigating the Future by Creating It
Notes
CHAPTER 10 Set New Agendas: As Citizens and Communities, Reset Education, Labor Regulations, Job Transitions, and Societal Norms to Reflect Our Values
Seven Key Mindset Shifts for Citizens and Communities. 1. Reimagine the Social Contract and Public Institutions to Reflect Evolving Values and Priorities in Our Work, Education, and Lives, Recognizing That the World Is Changing
2. Update Legal and Regulatory Frameworks for Work and Jobs to Reflect the Realities of the Twenty-first Century Rather Than Their Roots in the Nineteenth and Twentieth Centuries
3. Review Public Investments and Tax Policies to Reflect Changing Policy and Political Priorities for Investment in Education, Training, and Infrastructure
4. Develop Transition Nets, Not Only Social Safety Nets, to Support Ongoing Job Changes and Education for Working Adults Throughout Multichapter Careers and Longer, More Varied Lives
5. Refresh the Foundation in K–14+ Education with a Focus on the Range of Skills—Soft and Hard—Required for Success in a Rapidly Evolving Work and Career Landscape
6. Commit to Workforce Development and Education to Reflect Life-long Learning and Work Transitions Through Longer Lives
7. Address the Ethical Concerns the Future of Work Raises and Engage in Dialogue and Reform at All Levels
Bridges to the Future
Advice for Twenty-first-century Citizens and Communities
The Social Enterprise
Start Where We Live
Notes
Acknowledgments
About the Authors
About the Illustrator
Index
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