Joan Garry's Guide to Nonprofit Leadership

Joan Garry's Guide to Nonprofit Leadership
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In a world where the old rules no longer apply, nonprofit leadership is more important than ever  Now in its second edition, Joan Garry’s Guide to Nonprofit Leadership is a must-have resource for organizations of all shapes and sizes wanting to make a bigger difference in the world. Filled with real-life stories and concrete strategies, this practical guide helps develop the specialized skills and mindset needed to successfully lead and manage a stable and impactful world-class organization.  A lot has happened since Joan Garry’s Guide to Nonprofit Leadership was first published in 2017. The COVID-19 pandemic, the 2020 election cycle, and seismic economic and cultural shifts have transformed the nonprofit world. This second edition provides a wealth of new content and fresh perspectives on changes in the nonprofit landscape. Brand-new chapters bring the core responsibilities of board service to life, offer practical advice on how small nonprofits can have an outsized impact, discuss effective crisis management approaches, and deliver even more stories and lessons drawn from the Joan Garry’s work with thousands of nonprofit leaders. Throughout the book, the author shares new insights on topics such as managing crises, graceful exits, organizational transitions, and more. Honest, authentic, and sometimes hilarious, this book will help you:  Gain a rich understanding of what it takes to lead a nonprofit Raise awareness and make the greatest possible impact Create successful and sustainable fundraising programs Reinvigorate your organization’s passion for its mission Work in true partnership with staff and board members Respond effectively to crises and avoid common pitfalls  Written by the former Executive Director of GLAAD and founder of the Nonprofit Leadership Lab, Joan Garry’s Guide to Nonprofit Leadership, Second Edition, is required reading for nonprofit board members, leaders, managers, and staff looking to make the greatest possible impact. Gain a rich understanding of what it takes to lead a nonprofit  Raise awareness and make the greatest possible impact  <li class="OutlineElement Ltr BCX0 SCXW48910803"

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Joan Garry. Joan Garry's Guide to Nonprofit Leadership

Table of Contents

List of Tables

List of Illustrations

Guide

Pages

Praise for Joan Garry’s Guide to Nonprofit Leadership

JOAN GARRY'S GUIDE TO Nonprofit Leadership. Because the World is Counting on You

Preface to the Second Edition

Acknowledgments

Introduction

Chapter 1 The Superpowers of Nonprofit Leadership

A QUIZ

Black Panther?

Spider‐Man?

Elastigirl?

Kermit?

YOU'RE NOT ON TOP OF ANYTHING

WHAT DO I DO WITH ALL THIS?

Black Panther Tendencies

Spider‐Man Tendencies

Elastigirl Tendencies

WHAT WAS THIS QUIZ REALLY ABOUT?

THE FIVE KEY SUPERPOWERS

THE REAL POWER OF LEADERSHIP

Chapter 2 You've Got to Get Me at Hello

TELL ME ABOUT YOUR ORGANIZATION

IN THE LOBBY — THE MISSION STATEMENT

IN THE ELEVATOR — THE PITCH

STEP OFF THE ELEVATOR AND WORK THE ROOM

TWO UNIVERSAL CHALLENGES

1. The Curse of Knowledge

2. The Elements of a Good Story

Don't Assume

Don't Give Me a List

Don't Lead with a Vision That Feels out of Reach

A COMPELLING STORY

TWO MORE EXAMPLES FOR EMPHASIS

FedEx

In My Own Backyard

PRACTICE, KID, PRACTICE

Chapter 3 Copilots in a Twin‐Engine Plane

THE IDEAL BOARD CHAIR PROFILE

RECRUITING THE IDEAL BOARD CHAIR

THE FIVE‐STAR BOARD CHAIR CHECKLIST

THE TELLTALE SIGNS OF WRONG

PLAYING THE HAND YOU'RE DEALT

GET IT RIGHT FROM THE START

Prepare to Allocate a Lot of Time in the First 30 Days

WHO DECIDES?

Hiring / Evaluating / Firing the Executive Director

Strategic Plan

Annual Budget

Board Building

Program Design, Execution, and Evaluation

Staff Supervision

Chapter 4 Why Boards Matter

THE REAL PROBLEM WITH BOARDS

THE BIG WHY

WE'VE GOT THE “WHY”; NOW ON TO THE “WHAT”

THE TEN BASIC RESPONSIBILITIES OF NONPROFIT BOARDS

HOW A TYPICAL BOARD OPERATES

THE FOUR DEADLY SINS OF DYSFUNCTIONAL BOARDS

The Sin of Fear

The Sin of Penny‐Pinching

The Sin of Cluelessness

The Worst Sin of All — Abuse of Power

HOW DID WE GET HERE?

GET IT RIGHT FROM THE START

Build An Intentional Design

Market Board Service

Use Diversity as a Lens

Invest in Onboarding

TRANSFORMING THE BOARD YOU HAVE

Diagnose

Different Times Call for Different Board Members

Term Limits

Accountability

Could YOU Be the Problem?

IGNITING YOUR BOARD

Board Meetings

Communications — The Right Kind

Invest in Their Ability to Be Ambassadors

Storytelling Practice

Support Board Members in Spreading the Word

PUT IT ALL TOGETHER AND WHAT DO YOU GET?

Chapter 5 The Key Is Not in the Answers. It's in the Questions Building Successful Strategies with Room for Innovation. THE POWER OF DELETING A WORD

THE POWER OF INQUIRY

WE'RE ALL IN THIS TOGETHER

START AT THE VERY BEGINNING

A MISSION SNIFF TEST

WHAT SUCCESS LOOKS LIKE

BIG DREAMS, BIG CHALLENGES, AND SMALL BUDGETS

10 FINAL WORDS OF ADVICE TO KEEP HANDY

Chapter 6 You Can Do This

I JUST CAN'T

YES, YOU CAN

YES, YOU WILL SCREW IT UP

CASE STUDY: GIRL SCOUTS AND THOSE DAMNED THIN MINTS

The Event Ask

The Individual Ask

THE BOARD CAN TAKE THE LEAD ON FUNDRAISING

BUILDING A CULTURE OF FUNDRAISING IN YOUR ORGANIZATION

SAVING THE MOST IMPORTANT LESSON FOR LAST

Chapter 7 Managing the Paid and the Unpaid orI Came to Change the World, not Conduct Evaluations

MANAGING IN 3D

HAVING A VOICE: DECISION‐MAKING

HAVING A VOICE: OWNERSHIP

THE MISSING PIECE: CLEARLY DEFINED ROLES AND GOALS. Roles

Goals

WHAT ABOUT THE UNPAIDS?

THE CLASH OF THE TYPE A'S

GROUP, TEAM, OR FAMILY?

RETREATS ARE NONNEGOTIABLE

MY RETREAT RECIPE

KEEPING THE KEEPERS ON THE BUS

SUPERVISING AND EVALUATING THE EXECUTIVE DIRECTOR

TWO THINGS EVERYONE IN YOUR ORGANIZATION WANTS

Chapter 8 The Small and the Mighty

WHAT I BET YOU DON'T KNOW

NOT ALL THE SAME RULES APPLY

NONPROFIT FOUNDERS

THE SUPERPOWERS OF THE SMALL NONPROFITS

THE KRYPTONITE OF THE SMALL NONPROFITS

GETTING UNSTUCK AND SCALING UP

THREE BIG MOVES (NOT PRIORITIES)

Move #1: Invest in Yourself

Move #2: Invest in Your Partnership

Move #3: Build Your Army

IMAGINE

Chapter 9 When It Hits the Fan

HOW ARE WE DEFINING CRISIS?

WHEN THE LIGHT AT THE END OF THE TUNNEL IS AN ONCOMING TRAIN

BUILDING A CRISIS MANAGEMENT PLAN

Phase I: Listing the Worst Things That Could Happen

Phase II: Imagining the Worst Headline About Your Organization on the Front Page of the New York Times

Phase III: Making Assumptions

Phase IV: Outlining a Process

NOW YOU ARE SET FOR WHEN IT HITS THE FAN, RIGHT?

THE DOGNAPPING THAT WASN'T

IS A CRISIS PREVENTABLE?

WHAT CRISIS MANAGEMENT SHOULD LOOK LIKE

FINANCIAL CRISIS AND LAYOFFS

THE MAIN THING

Chapter 10 Hello, I Must Be Going orNavigating Leadership Transitions

ARE THESE FOLKS GOOD AT THEIR JOBS?

Formal Evaluations

HR Professionals

BOARD CHAIR RED FLAGS AND ACCOUNTABILITY

The Autocrat. Symptoms

Challenges

Antidote

The Board Chair on Steroids

Symptoms

Challenges

Antidote

The Weakest Link

Symptoms

Challenges

Antidote

WHEN THE STAFF LEADER ISN'T LEADING

The Bad Hire

Symptoms

Challenges

Antidote

Toast EDs

Symptoms

Challenges

Antidote

The Founder Who Sticks Around Too Long

Symptoms

Challenges

Antidote

THE FIVE‐STAR STAFF LEADER CALLS IT QUITS

An ED Contract

Thoughtful Transition Planning

MAKING A GREAT HIRE

The Biggest Mistake Boards Make

A Strong Search Committee

Building a Strong, Large, and Diverse Pool of Prospects

A Thoughtful Strategy to Contend with Internal Candidates

THE ON‐DECK CIRCLE

SETTING A NEW EXECUTIVE DIRECTOR UP TO SUCCEED

“OK, New CEO. Take it From Here. We are Exhausted.”

“We Have to Stay Close Because [ Insert Good Reason Here].”

Getting It Right

WHAT LEADERS DO DURING VULNERABLE TIMES

Chapter 11 You Are the Champions

Bibliography. PREFACE

CHAPTER 1: THE SUPERPOWERS OF NONPROFIT LEADERSHIP

CHAPTER 2: YOU'VE GOT TO GET ME AT HELLO

CHAPTER 4: WHY BOARDS MATTER

CHAPTER 5: THE KEY IS NOT IN THE ANSWERS. IT'S IN THE QUESTIONS

CHAPTER 7: MANAGING THE PAID AND THE UNPAID

CHAPTER 8: THE SMALL AND THE MIGHTY

CHAPTER 9: WHEN IT HITS THE FAN

CHAPTER 10: HELLO, I MUST BE GOING

Index. A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

Y

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“WOW! I giggled, I pondered, I smiled, I nodded! Awesome! I share Joan's belief that nonprofits can change the world and she has given us the book that will make that happen! What's more, thanks to the way it is written, we'll be smiling as we learn!”

—Caryl Stern, President & CEO,

.....

You have to recognize the skills and attributes of your staff and manage them with compassion and accountability (now that is a delicate balance). You have to be transparent and authentic with successes and with challenges. Recognize that you are slightly more like a tribe than a staff.

See the board as a resource and invest time and energy in building a committed and diverse group. Be an active member of the board recruitment committee from day one. And seek out strong co‐chairs and consider them partners. Avoid the “yes” folks. Strong chairs will give you great advice and ask tough questions. Try not to get defensive, and this pushback will make you a more effective leader.

.....

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