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Juan Antonio Pérez López. Foundations of management
PROLOGUE
FIRST PART. THE COMPANY: A HUMAN ORGANIZATION. CHAPTER 1. BUSINESS ORGANIZATIONS AS HUMAN REALITIES. Introduction
What is an organization?
Formal organization and real organization
Elements of the formal organization
Elements of the real organization
Theories or models for explaining organizations
Mechanical or technical system models
Organic models:the organization as an organism
Anthropological model: The organization as an institution
Application of models to real-life situations
The business firm as a human reality
CHAPTER 2. HUMAN MOTIVATION. Mechanistic and psycho-sociological theories. Introduction
The mechanistic theories
The psycho-sociological models
Maslow's theory
Herzberg’s theory
McGregor: Theory Xand Theory Y
The limits of the psycho-sociological paradigm
CHAPTER 3. THE ANTHROPOLOGICAL THEORY OF MOTIVATION. Introduction
Motives of individual actions
Types of needs
Motivational conflicts and their relationship to learning
CHAPTER 4. THE INFORMAL OR SPONTANEOUS SYSTEM. Introduction
The formal system of an organization
The spontaneous or informal system of an organization
Organizational members
The operative and structural relationship of an organization
CHAPTER 5. HOW ORGANIZATIONS WORK (I) I. The mechanistic models. Introduction
The mechanistic models
The concept of “organizational purpose” in mechanistic models
The nature of the “fund of incentives”
Types of power
The intrinsic limits of “coercive power”
The extrinsic limits of “coercive power”
CHAPTER 6. HOW ORGANIZATIONS WORK (II) II. The psycho-sociological models. Introduction
The psycho-sociological models
The psycho-sociological notion of “organizational purpose”
CHAPTER 7. HOW ORGANIZATIONS WORK (III) III. The anthropological models. Introduction
The concept of the organization´s unity
The anthropological model
The firm as an institution
SECOND PART. GOVERNANCE DECISIONS. CHAPTER 8. THE FUNCTIONS OF MANAGEMENT. Introduction
The content of management processes
The models or paradigms of management
The strategic dimension of management
The executive dimension of management
The leadership dimension of management
The nature of leadership
The development of authority
The loss of authority
CHAPTER 9. EVALUATION OF MANAGEMENT DECISIONS (I) I. The effectiveness criterion. Introduction
The effectiveness criterion in management decisions
CHAPTER 10. EVALUATION OF MANAGEMENT DECISIONS (II) II. The efficiency criterion. The efficiency criterion in management decisions
The concept of efficiency
CHAPTER 11. EVALUATION OF MANAGEMENT DECISIONS (III) III. The consistency criterion. The consistency criterion in management decisions
Extrinsic, intrinsic and transcendent motives in decisions
Affective satisfactions: sentiments and emotions
CHAPTER 12. ETHICS AND MANAGEMENT (The application of the consistency criterion) Introduction
The contents of “Business Ethics”
Personal and professional Ethics of the manager
THIRD PART. MANAGEMENT ACTION. CHAPTER 13. FORMULATION OF THE FIRM’S PURPOSE. Introduction
Subjective and objective ends of a decision-maker
Subjective and objective ends of business organizations
The Formulations of purpose in business organizations2
CHAPTER 14. OPERATIONAL DEFINITION OF THE PURPOSE. Introduction
Validity and operationality of the definition of a purpose
Operational definitions and levels of reality of the purpose
Operational definition of a goal
Operational definition of the mission
The generic and specific mission of an organization
CHAPTER 15. THE DESIGN OF THE ORGANIZATION. Introduction
Operational definition of purposes in business organizations
Design of a business organization
CHAPTER 16. STRUCTURING THE DESIGN. Introduction
The concept of manager
The management structure
CHAPTER 17. IMPLEMENTING THE PURPOSE. Introduction
Strategic planning
Operative policies
Institutional policies
Management control