Sales Presentations For Dummies
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Оглавление
Julie M. Hansen. Sales Presentations For Dummies
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Beyond the Book
Where to Go from Here
Part I. Getting Started with Sales Presentations
Chapter 1. Embracing the Future of Sales Presentations
Understanding What an Effective Presentation Can Do
Planning a Killer Presentation
Devoting the Necessary Preparation
Dealing with Potential Problems
Preparing for Special Presentations
Chapter 2. Discovering What You Need to Know Before You Begin
Evaluating the Presentation Opportunity
Determining the Nine Things You Need to Know
Getting the Information You Need
Creating a Presentation Plan Checklist
Chapter 3. Tailoring Your Value Proposition to Fit Your Audience
Understanding Why Value Is King
Developing a Value Proposition
Applying Insights to Determine Value
Prioritizing Benefits to Structure Your Presentation
Recognizing Value and Benefits by Decision-Maker Type
Part II. Building a Blockbuster Presentation
Chapter 4. Structuring a Persuasive Presentation
Understanding How Your Audience Thinks
Building a Persuasive Structure: The Key Parts to Your Presentation
Framing Your Presentation through Theme
Putting Together a Persuasive Presentation in Ten Steps
Chapter 5. Unleashing the Power of a Strong Opening
Understanding the Importance of the First Minute
Identifying the Qualities of an Effective Opening
Knowing the Building Blocks to Create a Strong Opening
Making Your One Thing Sticky
Developing an Attention-Grabbing Hook
Keeping Track of Some Key Do’s and Don’ts for Openings
Chapter 6. Ratcheting Up the Tension as You Build Your Case
Defining the Elements of a Persuasive Case
Developing Customer-Focused Topics: Focus on Value
Chapter 7. Creating Closings That Make Your Prospect Take Action
Prioritizing the Mighty Closing
Defining the Key Elements of a Persuasive Closing
Avoiding Cliché Closings
Delivering an Encore Inspiring Closing:
Providing the Right Leave-Behind
Chapter 8. Crafting Your Agenda, Intro, and Company Overview
Maintaining Attention during Transitional Sections
Letting Your Audience Know Where You’re Going: Your Agenda
Building Credibility with Your Introduction
Reimagining the Company Overview
Chapter 9. Designing a Winning Presentation
Figuring Out What Presentation Materials to Use
Weighing In on Presentation Software for Your Slides
Determining Slide Content
Following the Ten Rules of Visual Presentations
Picking the Best Graphics
Turning Video Into An Asset
Using Animation to Create Movement
Part III. Delivering an Impactful Presentation
Chapter 10. The Presenter’s 3 Cs: Credibility, Connection, and Confidence
Understanding Why You Need Presence
Boosting Your Credibility
Establishing a Connection with Your Audience
Displaying Confidence
Bringing Presence to Your First Impression
Chapter 11. Leveraging Your Voice and Body for Impact
Unleashing the Power of Your Performance Tools
Keeping Your Audience’s Interest with Vocal Variety
Eliminating Five Vocal Bad Habits
Communicating Effectively with Body Language
Following Some Easy Body Language Guidelines
Applying Guidelines for Movement
Warming Up for a Winning Performance
Chapter 12. Increasing Emotional Engagement through Storytelling
Understanding Why Stories Work
Leveraging Storytelling Super Powers in Your Presentation
Defining Purposeful Storytelling
Determining What Type of Story to Tell
Incorporating the Elements of Drama in Your Story
Sharing Your Story with Skill and Confidence
Chapter 13. Managing – and Surviving – Stage Fright
Comprehending Stage Fright
Reducing the Likelihood of Presentation Jitters
Handling Stage Fright When It Takes Hold
Part IV. The New Rules of Engagement: Interacting with Your Audience
Chapter 14. Engaging and Managing Your Audience
Engaging Your Audience and Why Interaction Fails
Considering Different Engagement Tools
Using Props to Move the Sale Forward
Interacting with Your Prospect
Regaining Attention with Movement: Staging
Creating an Audience Engagement Plan
Managing Your Audience and the Clock
Chapter 15. Handling Objections Like a Pro
Defining Objections
Identifying the Types of Objections
Overcoming Barriers to Handling Objections
Picking Up on Verbal and Nonverbal Signals
Preempting Objections
Knowing How to Handle Objections
Part V. Focusing on Special Types of Presentations
Chapter 16. Presenting as a Team Sport
Bringing in the Team
Preparing For a Team Presentation
Planning Your Presentation
Practicing Your Presentation like an Ensemble
Delivering Your Presentation as a Team
Chapter 17. Mastering Web Presentations
Understanding the Differences between Live and Virtual Presentations
Getting Started with Web Presentations
Improving Prospect Attention
Interacting with Your Prospect
Mastering Your Technology
Preparing For Your Web Presentation
Chapter 18. Delivering a Product Demonstration That Drives Sales
Planning a Successful Demonstration
Tailoring Your Demo to Your Prospect
Building Your Demo around Your Prospect
Applying a Proven Structure
Delivering Your Demo
Chapter 19. Adjusting for Specialty Presentations and Audiences
Delivering Full Day and Multiday Presentations
Presenting for the Strategic Sale
Making In-Home Presentations
Shining as a Team in Interview-Style Presentations
Presenting for Large Groups
Adjusting Your Message on the Fly
Part VI. The Part of Tens
Chapter 20. Ten Ways to Recover from Presentation Disaster
Staying Cool under Pressure
Using It, Losing It, or Laughing at It
Enlisting Help
Blocking the Projector
Taking a Break
Having Handouts
Engaging with Your Audience
Telling a Story
Doing an Activity
Whiteboarding Your Presentation
Chapter 21. Ten PowerPoint Tips You Must Know
Going to Black
Transitioning to Another Program or File
Jumping to a Slide
Turning Off the Pointer
Drawing on Screen during Your Presentation
Preparing Final Slides
Stopping a Video
Removing Picture Backgrounds
Adjusting Your Slides for the Projector
Using Presenter Mode
Chapter 22. Ten Things You Need to Know When Presenting with Your Tablet
Using a Stand
Keeping It Clean
Disabling Notifications
Connecting to a Projector
Choosing Your Presentation Platform
Controlling Your Presentation with PowerPoint or Keynote
Showing Your Presentation with SlideShark
Using Your Tablet as a Whiteboard
Planning for Blackouts
Getting the Right Slide Aspect
About the Author
Author’s Acknowledgments
Take Dummies with you everywhere you go!
Отрывок из книги
A sales presentation isn’t a motivational speech. You want your prospect to do more than feel good after your presentation. You want him to take action. Building and delivering a persuasive presentation requires a different strategy and approach than other types of presentations. You need more helpful advice than “Make good eye contact and don’t read from your slides.”
A sales presentation isn’t a dull data dump either. Today’s buyers are more informed than ever. Engaging today’s busy decision makers – and keeping them engaged – is mission critical. Attention spans are low and distractions are high. Buying cycles have increased in length and complexity. Competition is fierce. Cookie-cutter presentations and long corporate overviews have gone the way of the fax machine. Yes, you can still use them, but your audience members will roll their eyes.
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Texting during your presentation, prospects entering and exiting the room, technical difficulties, objections – can and will occur – when giving a presentation. How you deal with them determines whether your presentation gets back on track and running smoothly or ends up at the wrong destination.
These sections introduce you to a strategy for regaining your prospect’s attention after you lose it and for handling objections when they arise.
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