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Foreword
Preface
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Each of the sections outlined above will be broken down into a series of relevant chapters, which will share a mix of research, stories and sometimes just my own viewpoint. There will be a summary at the end of each chapter to support you in making the connection to what comes next. Each section can stand alone, so do dip in and out as needed. There will also be a toolkit at the end of each chapter or topic area, and this is to bring a more practical element into the book. It might just be a series of questions to reflect on having read the chapter or may be a set of proposed actions you could take to apply the research and thinking within your own organisation. Not all of these toolkits will feel relevant to you, but I would suggest you stay curious and try to give them a whirl.
I’ve already introduced myself and why I am writing this book; why now and why me. In terms of my style, you are likely to find it very informal. I am seeking to bring forward some big topics in an accessible and interesting way. Whilst this is a business book, I hope your experience of reading it will feel more like having a catch up over a coffee than listening to a speech in a business conference or lecture theatre. If nothing else, I’ve sought to retain my authentic voice throughout this book, which at times will slip into an informality. I’ve spent most of this book-writing process knee-deep in imposter syndrome, but I want to take this opportunity just to remind myself and you as a reader that any informality, storytelling or viewpoint-sharing should not be perceived as a lack of knowledge. It’s there, I promise you, but I chose to write a book that I hope you will be able to read on a commute to work, rather than assign to the dusty ‘textbook’ shelf. I’m a Chartered Occupational Psychologist, Senior HR Professional, a Fellow of the Chartered Institute of Personnel & Development and a Certified Executive Coach. However, the most important thing I bring to this book is my deep faith in humanity and the role that compassion can play in our experience of the workplace. We in HR can play a huge part in the future of work. We’re people, not paperclips.
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