Analyzing Talk in the Social Sciences

Analyzing Talk in the Social Sciences
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Talk is one of the main resources available to qualitative researchers. It offers rich, meaningful data that can provide real insights and new perspectives. But once you have the data how do you select an appropriate means of analysis? How do you ensure that the approach you adopt is the best for your project and your data? The book will help you choose strategies for qualitative analysis that best suit your research. It walks you through key decisions, provides actionable game plans and highlights the advantages and challenges of the main approaches. It is packed full of real examples designed to showcase the different tools you might use to meet your own objectives. Each section of the book focuses on one popular strategy for analyzing talk-based data: Narrative Analysis Conversation Analysis Discourse Analysis  Taken together these sections will help you to fine-tune the link between your primary research question and your methods; to ensure that your theoretical stance fits with your methods; and to reason through your analysis in a way that will be recognizable to the intellectual communities of narrative, conversation, or discourse analysts. This book is both starting point and map for any social scientist looking to strategically and purposefully analyse talk data.  

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Katherine Bischoping. Analyzing Talk in the Social Sciences

Analyzing Talk in the Social Sciences

Table of Contents

About the Authors

About The Companion Website

One Introduction. Why You Should Read this Book

Why Talk Data? Why these Three Strategies?

Our Approach

Textbox 1.1: If It Were a Game …

Part I Analyzing Narratives

Two Broad Strokes Approaches to Narrative Analysis

Knowing the Past through Oral History. Ontology and Epistemology in the Realist Paradigm

Strategies for Rigorous Realist Analysis

The Case of Testimonio

Textbox 2.1: A Summary of Strategies for Knowing the Past

Knowing the Present through Oral History. Ontology, Epistemology, and Rigor in the Constructionist Paradigm

Plural Pasts and their Present-day Meanings

Textbox 2.2: A Summary of Strategies for Knowing the Present through Oral Histories

Studying the Processes of the Life Course

Textbox 2.3: A Summary of Strategies for Analyzing Life Course Processes

Studying the Self as Essence or as Narrative Process

Textbox 2.4: A Summary of Strategies for Studying the Narrative Process

Chapter Summary

Three Fine-grained Analyses of Meaning

Textbox 3.1: A Summary of Strategies for Beginning Fine-grained Analysis of Meaning

Analyzing Emplotment, Up Close. Labov and Waletzky’s Model of the Story

Textbox 3.2: Mollie’s Worst Job

Textbox 3.3: A Summary of Strategies for Analyzing Emplotment

Discerning the Language of Agency

Textbox 3.4: Voice and Nominalization

Textbox 3.5: A Summary of Strategies for Discerning the Language of Agency

Observing Uses of Imagery and Figurative Language

Textbox 3.6: Translating Talk of Self-love and ‘Jihad’

Textbox 3.7: A Summary of Strategies for Observing Imagery and Figurative Language

Listening to the Sounds of Stories

Textbox 3.8: And then

Textbox 3.9: A Summary of Strategies for Listening to Sounds of Story

Chapter Summary

FOUR The Interview in Narrative Analysis

Being Reflexive about Standpoint and Representation

The Basics of Standpoint and Representation

Strategies Based on Standpoints

Strategies Linking Analysis to Representation

Textbox 4.1: A Summary of Strategies for Analyzing Standpoints and Representation

Being Reflexive about Embodiment

Textbox 4.2: A Summary of Strategies for Being Reflexive about Embodiment

Being Reflexive about Notions of a ‘Good’ Story

A Good Story’s Reportability

A Good Story’s Liveability

Textbox 4.3: What’s to tell

A Good Story’s Coherence

Textbox 4.4: Me and the Hulkster

A Good Story’s Fidelity

Textbox 4.5: A Summary of Strategies for Being Reflexive about a ‘Good’ Story

Chapter Summary

Part II Analyzing Talk-in-interaction

List of Some Transcription Symbols

Five The Basics of Conversation Analysis. The Founding Insight of Conversation Analysis

Understanding the Conversation Analysis Paradigm. Ontology and Epistemology in CA

Rigor in CA

Textbox 5.1: A Summary of Strategies for Understanding the Basic CA Paradigm

Analyzing the Mechanisms of Everyday Talk

Taking Turns in Everyday Talk

Textbox 5.2: When was it the worst?

Two-turn Sequences in Everyday Talk

Repair in Everyday Talk

Extended Sequences in Everyday Talk

Textbox 5.3: Well we have some news for you

Topics in CA

Textbox 5.4: A Summary of Strategies for Analyzing the Mechanisms of Everyday Talk

Chapter Summary

SIX Conversation Analysis Approaches to Social Categories

Introducing Membership Categorization Analysis. The Basics of MCA

Strategies for Doing MCA

Textbox 6.1: Worse than When Harry Met Sally

Textbox 6.2: A Summary of Strategies for Doing MCA

CA and Categories: Debating the Alternatives

Textbox 6.3: It’s a her

Textbox 6.4: A Summary of Strategies for Engaging with CA and its Alternatives

Chapter Summary

SEVEN Institutional Talk-in-interaction

Learning the Basics of Institutional Talk-in-interaction

Textbox 7.1: A Summary of Strategies Based on Understanding the Basics of Institutional Talk-in-interaction

Analyzing How Institutional Work Gets Done in Stages

Textbox 7.2: Nine one one?

Textbox 7.3: Moving to Denver

Textbox 7.4: A Summary of Strategies for Analyzing How Institutional Work Gets Done in Stages

Studying Turn-taking within Institutions

Textbox 7.5: A Summary of Strategies for Studying Turn-taking within Institutions

Analyzing Other Mechanisms of Institutional Talk

Textbox 7.6: It is only theoretical

Textbox 7.7: Nothing to do with my disease

Textbox 7.8: If you can sort of hit your wife

Textbox 7.9: A Summary of Strategies for Analyzing Other Mechanisms of Institutional Talk

Chapter Summary

Eight The Interview in Conversation Analysis

Pinning Down the Qualitative Research Interview

Textbox 8.1: You don’t feel like they’re open minded

Textbox 8.2: I’ve got dodgy ankles

Textbox 8.3: A Summary of Strategies for Pinning Down the Qualitative Research Interview

Asking What Talk about Categories Accomplishes

Textbox 8.4: A little squarehead

Textbox 8.5: Your bento

Textbox 8.6: Women don’t have any kind of comparison

Textbox 8.7: A Summary of Strategies for Analyzing what Talk about Categories Accomplishes

Studying Focus Groups through a CA Lens

Textbox 8.8: I think many of us had him

Textbox 8.9: Nobody likes fish fingers

Textbox 8.10: A Summary of Strategies for Studying Focus Groups through a CA Lens

Chapter Summary

Part III Analyzing Discourse

Nine Foucauldian Discourse Analysis

Introducing Foucault

Ontology, Epistemology, and Rigor in Post-structuralist Research

Textbox 9.1: A Summary of How to Approach Discourse as a Foucauldian

Unpacking Power, Knowledge, and the Subject

Doing Foucauldian DA

Strategies for Analyzing Power, Knowledge, and the Subject

Textbox 9.2: Pepping yourself up

Textbox 9.3: A Summary of Strategies for Doing Foucauldian DA

Chapter Summary

Ten Critical Discourse Analysis

Understanding the Principles of CDA

Ontology and Epistemology in a Critical Paradigm

Rigor in CDA

Textbox 10.1: Tenets of CDA

Textbox 10.2: A Summary of How to Approach Discourse through CDA

Doing CDA

CDA Strategies

Textbox 10.3: If you don’t ask

Textbox 10.4: A Summary of Strategies for Doing CDA

Chapter Summary

ELEVEN Garden-variety Discourse Analysis

Understanding the Discourse–Society Dialectic

Textbox 11.1: The Ontario Day Nurseries Act

Unraveling Identities and Subjectivities

Textbox 11.2: A Summary of Strategies for Unraveling Identities and Subjectivities

Analyzing Power and Discourse

Using Ideology in Garden-Variety DA

Textbox 11.3: You’re not going to get there

Textbox 11.4: A Summary of Strategies for Analyzing Power and Ideology

Working with Time

Textbox 11.5: A Summary of Strategies for Analyzing Time

Chapter Summary

TWELVE The Interview in Discourse Analysis

Being Reflexive about Power in DA. The Power of Discourse

Textbox 12.1: Sort of like an inner-city kind of thing

Textbox 12.2: I don’t have any feelings about who I am

The Power of the Research Process

The Micro–Macro Dynamics of Power

Textbox 12.3: A Summary of Strategies for Being Reflexive about Power

Being Reflexive about Performativity and Performance

Textbox 12.4: Performing Race in Interviews

Textbox 12.5: A Summary of Strategies for Being Reflexive about Performativity/Performance

Being Reflexive about Positioning

Textbox 12.6: A Summary of Strategies for Being Reflexive about Positioning

Chapter Summary

Thirteen Conclusion. Now That You’ve Read this Book

What you’ve Learned about Talk

Remember Those Scenarios?

Why you Should Close this Book

References

Index

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Narrative, Conversation and Discourse Strategies

We also could not have written it without our graduate students, who read whole or partial chapters or simply talked with us about some dilemma we faced as we were writing. We particularly thank Kritee Ahmed, Bojan Bac´a, Krista Banasiak, Megan Butryn, Selom Chapman-Nyaho, Ian Davidson, Julianne DiSanto, Erkan Ercel, Zhipeng Gao, Markus Gerke, Duygu Gül Kaya, Caitlin Janzen, Azar Masoumi, Shihoko Nakagawa, Marc Sinclair, Gökbörü Tanyıldız, and Jason Webb, as well as students in our graduate courses in Interviewing Methods and Qualitative Methods. For meeting the challenges of research assistance and support, we thank Rawan Abdelbaki, Daniel Blais, Angelina Duhig, and Adam King.

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Another common strategy for oral historians is to explore the dynamic between a state’s official history, i.e., its public narrative of its history, which it bolsters with commemorations, museums, monuments, and so forth, and a multiplicity of possible histories from below. Such histories are based on memories of the everyday lives of disenfranchised groups or – in postcolonial contexts – of subalterns who fall outside the power structures of both the colony they inhabit and their colonizers’ homeland. In some instances, such as Johnson’s (2005) Whanganui River example, mentioned above, a history from below unambiguously contests an official account: there is no singular past here, but rather, pasts that are plural, local, and contingent. (For an accessible discussion of the postmodern vision of multiple histories to which this is related, we recommend Keith Jennings’s (2003) Re-Thinking History.) But, in other instances, dominant narratives are so constraining that histories from below do not emerge fully fledged so much as in ambivalent fragments, contradictions, and silences, for which an analyst should be alert (Jennings, 2004: Loh, 2013; Stoler and Strassler, 2006). If the relations of power to knowledge and to what can be expressed interest you, then so will the Part III discussions of discourse analysis strategies, which can be applied to oral history data.

Following from the formulation of Halbwachs and those working in his tradition, when autobiographical memories turn out to differ from official history, a useful tactic may be to examine whether families, distinctive for combining an intergenerational structure with passionate bonds and day-to-day transmission of memories, shape how the differences are negotiated (see Assmann, 2008; Erll, 2011; Mason, 2008). In Dhooleka Sarhadi Raj’s (2000) valuable formulation, this might be better expressed in terms of the transmission of ignorance, than of memory. Studying Hindu families in Delhi whose first generations had arrived as refugees from Pakistan at the time of British India’s Partition, Raj shows how the refugee generation avoided speaking of the hardships of their displacement. She traces this generation’s strategy of deliberate forgetting to its desire for successive generations to fall in with India’s official history, which depicts state formation as a glorious moment of independence. Although Raj’s example is of a generation forcibly aligning the memories it transmits with what official history would endorse, such is not always the case. In other settings, as in post-World War II Germany, family loyalties and affections have fostered narratives in which family members are glowingly painted in terms that contradict an official history critical of the Third Reich (Welzer et al., 2001). Within families, it may be the weak, those positioned as most easily disturbed by harsh truths, who paradoxically are positioned as holding the greatest power over what is narrated in other settings.

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