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Copyright © 1998 by Mackenzie Kyle

All rights reserved. No part of this work covered by the copyrights herein may be reproduced or used in any form or by any means – graphic, electronic or mechanical – without the prior written permission of the publisher. Any request for photocopying, recording, taping or information storage and retrieval systems of any part of this book shall be directed in writing to Cancopy, 6 Adelaide Street East, Suite 900, Toronto, Ontario, M5A 1H6.

Care has been taken to trace ownership of copyright material contained in this text. The publisher’s will gladly receive any information that will enable them to rectify any reference or credit line in subsequent editions.

John Wiley & Sons Canada Limited

6045 Freemont Blvd.

Mississauga, Ontario

L5R 4J3

Canadian Cataloguing in Publication Data

Kyle, Mackenzie, 1966-

Making it happen: a non-technical guide to project management eISBN: 978-0-470-73993-8

1. Industrial project management. I. Title.

HD69.P75K.4’04 C98-931280-1

Production Credits

Cover & text design: JAQ, RGD

Printer: Tri-Graphic Printing