Оглавление
Lindsay Tighe. Better Health & Wellbeing Professionals Ask Better Questions
Dedication
Acknowledgements
About the Authors
What people say about this book
Background: Authors’ Note
Prologue
Introduction
Becoming a Potentialiser
Chapter 1. Different hats
The teacher/trainer/educator
The expert
The mentor
The ‘asker’ space
Chapter 2. Your role as a Health & Wellbeing Professional
Self-reflection
Chapter 3. What else drives ‘telling’?
Changing your style
The ego
Chapter 4. Consequences of ‘telling’
Chapter 5. Beware creating the victim
Asking Better Questions to move above the line
How we become victims
The Nurturing Parent
The Critical Parent
Chapter 6. The hot potato
Handling victim responses
‘We’ versus ‘you’ language
Chapter 7. Why Better Questions are such a gift
Everyone is amazing
Accountability
Motivation
The power of questions
Chapter 8. There are questions . . . and there are questions!
Open questions
Take care when using ‘Why’
What makes a question a Better Question?
Chapter 9. Qualities of the ‘asker’
Desire to change and your mindset
Trust
Self-awareness
Emotional self-check
Letting go
Leading questions
‘Quegesstions’
Should I ask or tell?
Time
Chapter 10. Listening skills to effectively question
Decision and focus
Paraphrasing and empathy
Listening traps
Make friends with silence
Chapter 11. Asking yourself Better Questions
The need for self-reflection
Guidelines for self-questioning
Good questions to use
Chapter 12. Asking your colleagues Better Questions
Chapter 13. Practical applications for asking Better Questions
Scenario 1 — your client comes to you for help
Scenario 2 – feedback is required
Scenario 3 — getting motivated
Scenario 4 — setting goals
Scenario 5 — understanding and empowering clients
Scenario 6 — reviewing actions or progress
Scenario 7 — creating responsibility and accountability
Scenario 8 — managing emotions
Chapter 14. Case studies
The farmer
Night sedation
Dealing with a ‘non-conforming’ client
The over-protective son
A trip to Greece
The sandwich
Holistic care
The sheets
A new approach
Bedpans to Boardrooms!
The life-long dream
The Physio
The Personal Trainer
Motivation
Chapter 15. Reviewing and sustaining the practice
Chapter 16. A final thought
When you ask clients a Better Question
Epilogue
Other resources available
What people say about our Better Questions workshops
