100 Business Etiquette Tips for Germany.
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Little Helper Verlags GmbH. 100 Business Etiquette Tips for Germany.
|100 Business Etiquette Tips
|100 Business Etiquette Tips
1 | Why we need rules
2 | What makes for good manners
3 | How to encounter one another. The first impression
Body language
Keeping a social distance
Being well groomed makes a good impression
Body noises
Being well dressed – clothing and style in business life
Don’t save on accessories
4 | How to greet, welcome and introduce people
Empty phrases
5 | Best manners at work. Rules for the workplace
Seating arrangements at meetings
Business cards
Using the telephone
Short Message Service
Electronic Mail
Looking after visitors
Presents
Company parties
The tidy workplace
Say “no” if necessary
Don’t talk about stress
Personal integrity
Reliability
A little ABC for trade fairs
6 | On the road. Car
Planes
Train
7 | How to behave towards each other. Politeness
Knocking on doors
Standing up
Burials
Condolences
Thanking and apologizing
Embarrassing situations
Punctuality
Smoking
Small talk
Handkerchiefs
8 | How to score points with little gestures. At the lift
At the door
At the revolving doors
Other doors
Entering the meeting room
Going up stairs
Right or left?
Dialogue partner
9 | How to eat togehter. Business meals
Invitations
Allergies
Restaurant
Being a guest
Being a host
Seating arrangements
Ordering in the restaurant
Wine and food
Sitting at the table
Waiter!
Aperitifs
Wine
Glasses
Table manners
Napkins
Amuse-bouche
Raising the glass and toasting
Cutlery
Besteck-Sprache
Fingerbowl
Finger food
Fowl
Eating soup
Fishbones in your mouth?
Cappuccino
Ladies handbags
Making up in the restaurant
A Buffet
The canteen
Eating in the street
Mastering accidents confidently
Tipping
Departing
10 | You are your best investment
About the author
Отрывок из книги
Susanne Helbach-Grosser
for Germany
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8 | How to score points with little gestures
At the lift
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