Vision Driven: Lessons Learned from the Small Business C-Suite

Vision Driven: Lessons Learned from the Small Business C-Suite
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How does a successful top-level manager or CEO motivate employees and encourage productivity, while navigating the often-treacherous organizational waters? How do they surpass lofty expectations and deliver impressive results with pitfalls lurking around every corner?<br><br>Vision Driven: Lessons Learned from the Small Business C-Suite reveals the secrets behind winning executives&#39; strategies for taking charge effectively of small organizations, both for-profit and non-profit businesses. In clear, easy-to-understand prose that&#39;s loaded with real-life examples, renowned executive coach and management consultant Mallary Tytel shows experienced and newly minted managers alike the do&#39;s, don&#39;ts and don&#39;t-even-think-about-it&#39;s to take their organization to the next level. Readers will learn:<br><br>* Rules for developing a successful management team you can actually work with<br>* Strategies for building accountability and open communication<br>* The keys for establishing a positive and productive office environment<br>* How to plan for change and prepare for the unknown<br>* What matters most in organizations, and much more<br><br>Providing fundamental insights into a leader&#39;s greatest challenges &ndash; and how to overcome them &ndash; Vision Driven is the culmination of 20-plus years of diverse management experience and best industry practices from a slew of industry professionals. Put these lessons learned to work today and achieve a whole new level of success.

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Mallary JD Tytel. Vision Driven: Lessons Learned from the Small Business C-Suite

ACKNOWLEDGMENTS

INTRODUCTION

The First Day on the Job

PART I - The Vision

1

Understanding Your Organization

2

Defining Leadership

3

Strategic Planning

4

Developing the Management Team

5

Managing Change

6

The Three B’s of Quality

7

Thinking about the Future

8

Measuring Results: The Balanced Scorecard

9

Smile!

10

Customer Experience Management

11

Managers as Leaders

12

Preparing for the Unknown

13

A Framework for Action

14

What Matters Most

PART II - The Lessons

15

The Personal Equation

16

Maintaining the Helm

17

Ideas Anyone?

18

The Whole Package

19

The 10-Minute Rule

20

The Good News and the Bad News

21

Rumor’s Had It!

22

What is at Risk?

23

Managing 360 Degrees

24

It’s Lonely at the Top

25

Hats off to HR!

26

Separate the Message from the Messenger

27

It’s Not Personal, It’s Business; It’s Not Business, It’s Personal

28

Saying Goodbye is as Important as Saying Hello

29

Evaluation: The Partner of Effective Decision Making

30

How Many Decisions Did You Make Today?

31

Culture Is ..

32

Culture Comes from the Top

33

Capacity

34

Don’t Forget to Ask How YOU are Doing

35

Accountability Counts

36

Glory Days

37

Jockeying for Position

38

Seek out Opportunities and People to Laugh With

39

Controversy in the Workplace

40

A Matter of Balance

41

You Bring More to Work with You than Your Lunch: One Example

42

Keeping Yourself in the Feedback Loop

43

Uncivil Service

44

Rituals

45

Managing Time

46

Call a Time Out

47

Making a Difference: A Parable *

48

There’s No “I” in March Madness

49

Dialogue for One

50

Total Quality Leadership

51

Gifts of the Season

52

Matters of the Heart

53

Caution: Leadership Ahead

54

Supervisors, Be All That You Can Be

55

The Contract Compact

56

Recognition

57

The 100th Monkey: A Story About Social Change *

58

Knowledge Management

59

Pick of the Litter

60

So, How Are You?

61

Simple Rules

62

Asking the Questions

63

Performance Art

64

Business Partners

65

Rules of Engagement

66

Time Off

67

Help Thyself

68

Learning in Action

69

So You Want to Be an Entrepreneur ..

PART III - The Big Picture

70

Picking Yourself Up

71

Here’s to What’s Next

72

Know Yourself

73

Being There

74

The Big Picture

75

Vision Driven

SELECTED REFERENCES

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It is with great appreciation and affection that I recognize and express my thanks to those individuals who provided their time, energy and wisdom to making this book a reality.

Glenna Garcia, for her sincere candor, her proficiency in guiding the book through production and for being there;

.....

•How will you manage the certainty of uncertainty?

•What are the implications of your answers to these questions in your thinking, planning and actions today?

.....

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