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McDonald Kelly. How to Work With and Lead People Not Like You
Acknowledgments
PART I. Working with People Not Like You: How to Build Relationships and Foster Connections across Different Cultures and Values
CHAPTER 1 “I Used to Just Be Able to Do My Job – Now I Have to Be Politically Correct”
CHAPTER 2. How to Break the Ice, Show Respect, and Build Trust with People Not Like You
CHAPTER 3. How Do We Talk about Real Differences in People and Groups That Create Conflict or Hurt Productivity – Without Stereotyping or Offending?
CHAPTER 4. Working with People Who Don't Speak English
CHAPTER 5. Dealing with People, Groups, or Values You Don't Like: How to Get Along and Work Together Anyway
PART II. Leading People Not Like You – How to Get a Diverse Group of People to Trust Each Other and Work Together
CHAPTER 6. How to Break the Ice and Build Trust in Diverse Work Groups
CHAPTER 7. The Leader's Role: Educating and Setting the Example
CHAPTER 8. Dealing with Conflict and Prejudice and Having Hard Conversations about Differences
CHAPTER 9. Don't Just Hire People Who Are Like You – But Avoid Tokenism
CHAPTER 10. Navigating the Waters of Promotions and Professional Development
CHAPTER 11. Making Accommodations for Employees – Do You Have To?
Conclusion
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This is my third book and it was, by far, the most challenging to write. There are people in my life who understood this and helped me, in ways big and small. Some believed in this book when it was nothing more than a title. Some of the people who helped me with this book are people I have not even met, though I hope to someday. They contributed their stories, insights and experiences because they believe that when we work together with people who are not like us, we become better. I believe this with all my heart, and I am inspired that so many others feel the same.
To say “thank you” feels inadequate. But I shall say it anyway, with the hope that the people mentioned here know that I could not have written this book without them. From specific help with the content, to reading drafts of chapters and providing feedback, to support and love and patience during the process of writing, this book was shaped by dozens of people, and I will never be able to repay all that I was given.
.....
To Tim Bennett, my friend and hero, for teaching and preaching diversity long before anyone else. And for supporting me and my books, every step of the way. I adore you, Tim!
To Karen Nelson, for being my “mom” growing up and my friend now. For showing me what unconditional love really is. For being one of the all‐time best human beings I have ever known.
