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Nance L. Schick. DIY Conflict Resolution: Seven Choices and Five Actions of a Master
INTRODUCTION. Who Is This Book Written For?
ABOUT THE AUTHOR. Am I a Conflict Resolution Master?
CHAPTER ONE. Does the Third Ear Conflict Resolution Program™ Work?
Practice
CHAPTER TWO. How Does the Third Ear Conflict Resolution Program™ Work?
Practice
CHAPTER THREE. What Is the Third Ear Conflict Resolution Program™?
Practice
CHAPTER FOUR. How Can the Third Ear Conflict Resolution Program™ Work for You?
Practice
CHAPTER FIVE. What If You Didn’t Get the Results You Wanted?
Practice
CHAPTER SIX. Could Your Third Ear Be Deaf?
Practice
CHAPTER SEVEN. Could the Other Person’s Third Ear Be Deaf?
Practice
CHAPTER EIGHT. Will Third Ear Listening Make Me a Wimp?
ACKNOWLEDGMENTS
APPENDIX. The Schedule
Sample Exercises from the Audio Program. Resolving Conflicts with Your Self
Resolving Conflicts with Your Environment
Resolving Conflicts with Self-Sufficiency
Resolving Conflicts with Time
Resolving Body Conflicts
Resolving Self-Image Conflicts
Resolving Conflicts with the Future
Resolving Conflicts with Everyday Life
Resolving Conflicts in Relationships
Resolving Conflicts at Work
Resolving Conflicts with Vendors
Resolving Conflicts with Revenue
Resources. Books to Help You Clarify Your Career Vision
Other Books in My Wisdom Center
Courses that Have Influenced Me
Some Organizations I Collaborate With and Learn From
Opportunities in Mediation
Отрывок из книги
Ideally, I want everyone to have these tools. At the time of the initial writing, the news was filled with stories about conflicts—from Ferguson, Missouri and New York City in the United States to Columbia, the Gaza Strip, the Ukraine, and Mexico. Now, terrorists are rumored to be smuggling into Europe among the Syrian refugees welcomed warmly by many countries, and the U.S. Congress is threatening a shutdown while several of those who should be there working toward solutions for their constituents are instead campaigning for a Presidential nomination in what appears a lot more like a reality television show than a race for any professional position.
As a human race, we are fighting in our streets, in our schools, in our homes, at work, and online. We blame, demonize and express hatred or heartbreaking indifference toward each other. We think we are protecting ourselves and deterring future acts that we don’t want to experience. Yet we don’t feel safe or free, even when we “win” the arguments, fights, or wars.
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3.Look in the mirror and acknowledge one thing he likes about his body—as it is now—each day. This one was my suggestion, and there was silence on the phone line while he considered his arguments against this silly task. But he knows me well enough to know resistance is futile because I coach for my clients to win. Reluctantly, he took it on.
One month later, I was speaking to a happier version of Jan. He had even started to appreciate his injury and “spare tire” around his waist (which was more like a bike tire than a snow tire!). He saw his injury as a symbol of an active lifestyle at middle age, and he saw his extra weight as evidence of prosperity: he had access to more food than he needed. Even if he bought some of his excess food on credit, he was lucky enough to be credit-worthy. He also had some money in savings to cover lean business periods. He was in a much better position to succeed than he thought. He had just been impatient from comparing himself to other people he viewed as more successful.
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