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Nick Morgan. Power Cues
PRAISE FOR POWER CUES
POWER CUES
INTRODUCTION. The Invisible Force That Rules Human Interaction. The Dalai Lama, My Father, and My Early Death
A Look That Changed Two People Forever
Never Toboggan Alone
We’re Not Aware of Our Most Important Activities
Take Control of Your Communications Before Someone Else Does
The Seven Power Cues
Take Your Time
Alice Got Here Before You Did
Our Important Communications Are neither Verbal nor Conscious
What Humans Really Want
How to Read This Book
CHAPTER ONE. Knowing Your Own Power Cues
Let’s Rethink Our Communications
The Bad News about PowerPoint
It’s All about the Handshake, Isn’t It?
Two Conversations at Once
The Language of Love
What Gestures Really Mean
Why Gesture Matters
How Our Minds Really Work: Not So Much
What the Research Says about Your Hands: They’re Smarter Than You Think
You Don’t Say What You Mean—You Gesture It
Let’s Go to Harvard
Gestures Determine Thought—and How Other People Take You
Keep a Body Language Diary: Try to Catch Yourself Being Yourself
How Big Are Your Butterflies?
How Well Do You Understand the Second Conversation?
When You Talk, Do People Listen?
FIELD NOTES. The How-You-Show-Up Questionnaire
Score
CHAPTER SUMMARY
CHAPTER TWO. Taking Charge of Your Nonverbal Communication
The Difficulty of Paying Attention to Everything
Here’s How You’ll Go Wrong
The Method behind Method Acting
How to Ace That Salary Review
Don’t Focus Solely on Your Body
How to Develop Everyday Charisma
Why Do We Find Emotion So Compelling?
Mirror Neurons Make It All Possible
Don’t Have a Stroke
Take Charge of Your Emotions and You’ll Be Able to Take Charge
Your New Premeeting Ritual
Projecting Charisma in Front of a Crowd
Play the Top Dog to Be the Top Dog
Remember Who’s in Charge
FIELD NOTES. Charisma and the Body
Right before an Important Meeting: Focus on Your Breath
When You Walk into the Room: Communicate Power through Posture
During the Meeting: Occupy the Right Space
During the Meeting: Make Effective Eye Contact
CHAPTER SUMMARY
CHAPTER THREE. Reading the Unconscious Signals of Others
The World’s Greatest Expert on Lying Unburdens Himself
Your Micro-expressions Reveal Your Hidden Emotions
Use Your Unconscious Expertise the Way It Should Be Used
Don’t Be Fooled by Those Obvious Emblems
All That Unconscious Data Is Mostly That—Unconscious
Let’s Put Our Minds Together
Watch for That Telling Change
How to Spot the Person in Power
How to Tell Who’s Friend or Foe
How to Tell Who’s Aligned with You
How to Tell Truth from Lie
How to Tell If Someone’s Listening to You
How to Read a Handshake
Now That You’re an Expert, Your Education Really Begins
We Need to Involve Our Unconscious Abilities
How to Use Your Intuition
Ask the Right Questions, Get Useful Answers
Learn to Listen to Your Unconscious Mind
Human Emotions Are Contagious
FIELD NOTES. Don’t Just Read Alignment, Create It
CHAPTER SUMMARY
CHAPTER FOUR. Mastering Your Own Voice
Dune, Vocal Control, and Sounds You Don’t Hear
The Secret Sounds That Run Your Life
Who’s Really in Charge Here?
How We Pick Sides
The Advantages of a Deep Voice
Producing the Voice: It’s All about Breathing
Now Speak
Pitching Your Voice to Project Leadership
Now Speak Authoritatively
Don’t Undermine Your Newly Developed Authority
Go Back to the Source
The Leadership Conversation
FIELD NOTES. Maintaining Your Voice
1. Find That Maximum Resonance Point
2. Support That Voice and Increase Its Natural Resonance with Good Belly Breathing
3. Retain a Touch of the Nasal Voice So You Can Be Heard
4. Let Your Real Voice Out
5. Have a Conversation with Your Audience, but an Elevated One
CHAPTER SUMMARY
CHAPTER FIVE. Communicating as a Leader
Can You Accurately Determine Personal Success or Failure Based on Social Signals?
They’re Honest Because They Tell the Truth
Turning Honest Signals into Power Cues
Influence Has Four Sources
Can You Control the Conversation—Effortlessly?
Let’s Understand Mimicry
Mirroring Is an Important Tool in Your Power Cue Toolkit
How to Demonstrate Activity without Looking Crazy
When to Be Consistent? Not Always
How Emotional Should You Get in Public?
How to Send Honest Signals through Cyberspace
FIELD NOTES. Sending Honest Signals from the Stage
Get Ready to Work the Room
Choreograph Your Talk
Beware the Body Language Message
How to Increase the Audience’s Interest
Use Your Audience’s Mirror Neurons
The U-Shape
Classroom Style
Auditorium Style
Rounds
Rectangular Breakout Rooms
CHAPTER SUMMARY
CHAPTER SIX. Using Your Intuition Effectively
A Mixed Report Card
Get to Know Your Gut
Your Chi May Be Telling You Something
How Your Body Sabotages You at the Wrong Times
Your Unconscious Mind Is a Mishmash
Beware Lack of Control
Would an Athlete Train This Way?
There’s an Alternative to Therapy
How Useful Is That Unconscious Mind Really?
Like Those Princeton Students, You’re Ready for the Cure
First, Identify Your Fears
Second, Develop the Antidote
Third, Change Your Beliefs, Change the World
It’s Not Magic; It’s an Unconscious Dialogue
FIELD NOTES. Positive Self-Talk as Public Speaking Prep
CHAPTER SUMMARY
CHAPTER SEVEN. Synchronizing Minds
Not a Jedi Mind Trick, but It Works
How Communication Works
From My Brain to Your Brain
How to Tell a Great Story
Stories Are Not about Beginnings, Middles, and Ends
Stories Are Not Anecdotes
Stories Are Not about You
Stories Are Not Pretend
What Is a Story, Then?
First, Establish a Level of Need
Second, Connect to an Archetype
Setting off on a quest
Sometimes I feel like a stranger in a strange land
Everyone needs a love story
We all go from rags to riches
Finally, there’s revenge
Put Your Specific Story Together
Don’t forget Jung
Additional Elements That All Great Stories Have
Great stories begin with a meeting or a journey
Great stories have turns or surprises in them
Great stories let their audiences in on the secret before their characters know
Stories have detail in them, but not too much
Stories should be as simple as possible, but no simpler
Stories should have morals, or reinforce an important socially held belief
Conflict is at the heart of good storytelling
Allow your characters to change
How to Tell a Great Business Story: The Beginning
Setting up the Right Structure
Connecting to a Classic Story
FIELD NOTES. Getting to the Standing Ovation
CHAPTER SUMMARY
CONCLUSION. Community and Communication
In Ancient Fiesole, There Is an Amphitheater
The Ancients Understood the Importance of Presence
Communication Has Changed in Three Ways
In a Radically Connected World, Be Persistent and Smart
Radical authenticity means managing your body language
Radical authenticity means preparing for the moment, not just being in it
Radical authenticity means using your instincts consciously
Radical authenticity means making what’s staged look impromptu
In a Radically Connected World, Personal Authenticity Is Table Stakes
In a Radically Connected World, Your Style Has to Include Listening
NOTES. INTRODUCTION
CHAPTER 1
CHAPTER 2
CHAPTER 3
CHAPTER 4
CHAPTER 5
CHAPTER 6
CHAPTER 7
CONCLUSION
ACKNOWLEDGMENTS
ABOUT THE AUTHOR
