G2: Building the Next Generation

G2: Building the Next Generation
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Palaveev Philip. G2: Building the Next Generation

Preface

Acknowledgments

CHAPTER 1. Who Are G2s?

Defining G2

Developing the Next Generation Is Critical

Just Hiring Them Is Not Enough (But Start There)

What G2 Professionals Need

G2s Need to Take Over Client Relationships

G2s Are the Future

CHAPTER 2. The Career Track

The Advisory Career Track

Non‐Client‐Facing Career Tracks

Progressing through the Career Track

Being Flat

Top Performers

Reaching the End of the Track

CHAPTER 3. Recruiting G2

Beginning with the End in Mind

Hiring Levels

Becoming the Employer of Choice

Advertising

Recruiting in Small Markets

Screening

Interviewing

Opportunistic Hiring

Experienced Hires

CHAPTER 4. Taking Over Client Relationships

What Is a Lead Advisor?

Qualities of a Trusted Advisor

Transitioning the Lead to G2

CHAPTER 5. How Advisory Firms Develop New Business

The Business Development Process

When and How Clients Act

Existing Clients as a Referral Source

Some Theories about Referrals

Other Referral Sources

Beyond Referrals

The Simple Mathematics of Reputation‐based Selling

Principles of Business Development

CHAPTER 6. Be a Business Developer

The Four Stages of Learning to Develop New Business

Solving a Puzzle

Finding Your Mentor

Learning to Ask Questions and Listen

Finding Your Specialty

Developing a Niche

Following a Disciplined Process

Be Persistent

CHAPTER 7. Managing People

Defining Management

Prioritizing Management and Communication

Accepting Responsibility

Providing Feedback

Dealing with Poorly Performing Team Members

Performance Evaluations

Being a Mentor

CHAPTER 8. Managing Up

Speaking Up

Getting Involved

Taking Responsibility for Your Team

Supporting Your Colleagues

Measuring Your Criticism

Managing Your Own Expectations

CHAPTER 9. Managing Yourself

Defining Balance of Life

Balancing Time

Dealing with Weaknesses

Thoughtful Communication

On the Value of Conflict

Looking at Your Own Plate

CHAPTER 10. Owner, Manager, and Leader

Defining Owner, Manager, and Leader

Management

Leadership

CHAPTER 11. Adding Owners: The Firm's Perspective

Criteria for Ownership/Partnership

Admission Process

Adding Family Members as Partners

Laying the Foundation for New Partners

Tackling Buy‐In Financing and Valuation

Onboarding Partners

CHAPTER 12. Buying Equity: The G2 Perspective

What Does It Mean to Be an Owner?

Key Questions to Ask

Should You Buy Equity?

The Characteristics of Equity

Understanding Your Ownership Agreement

Small Firms and Family Firms

Owner Compensation

What If the Ownership Agreement Isn't Right for You?

Understanding the Valuation and the Price

Organizing Your Personal Finances

Beyond the First Purchase

CHAPTER 13. The Ownership and Governance Foundation for G2

Career Investment

Stability and Governance

Elements of Governance

Governance as a Function of Size

Reviewing Your Governance Model

Achieving Results

CHAPTER 14. Succession

Different Aspects of Succession

Internal Succession of Ownership

Finding the Motivation

The Big Transaction

A Large Number of Small Transactions

Passive Ownership

The Intermittent Transaction

Equity‐based Compensation

Profits Interest Options

Nonvoting Shares

Synthetic Equity

Mergers Facilitating Succession

Creating a Lasting Firm

CHAPTER 15. Keeping Up with the Industry

Being a Student of the Industry

Developing Your Industry Connections

Benchmarking Your Client Services

Learning Best Practices

Participating in External Training

Contributing to the Industry

CHAPTER 16. Conclusion

From G2 to G3

A Note of Optimism

Bibliography

About the Author

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The Bloomberg Financial Series provides both core reference knowledge and actionable information for financial professionals. The books are written by experts familiar with the work flows, challenges, and demands of investment professionals who trade the markets, manage money, and analyze investments in their capacity of growing and protecting wealth, hedging risk, and generating revenue.

Since 1996, Bloomberg Press has published books for financial professionals on investing, economics, and policy affecting investors. Titles are written by leading practitioners and authorities, and have been translated into more than 20 languages.

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There is another profile that is quite available for hire, but firms don't seem willing to give it attention. These are the many young professionals with finance degrees, often even MBAs and CFP certifications, who are looking to begin their careers in the industry and struggling to find firms that will hire them at the entry level. The recognition of the financial advisory industry and the increase in the number of schools teaching personal financial advice is helping create a supply of inexperienced professionals. They can certainly fit the dream profile, but they need firms that will invest in 10 years of training and developing to help them grow into it.

The importance for firms to hire and grow professionals cannot be emphasized enough. This includes not only professionals they need now or next year, but also professionals they will need in the next 5 or 10 years. A mature professional needs 10 to 15 years of training and development. This means that firms that want to have highly productive G2 advisors who are ready to contribute next year should have hired those professionals 10 years ago. While this may seem like a very long‐term perspective, it is the only reliable way of creating an ample supply of future professionals.

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