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Pease Gene. Optimize Your Greatest Asset – Your People
Foreword
Preface
Acknowledgments
Chapter 1. The Need for Measurement in a Changing Environment
Analytics Give Companies a Competitive Edge
Everybody's Doing It
Transcending Borders
Slim Down, Do More
Everybody Wins
Changing Workforce
Who's Working Today?
How Are Employers Responding to Generation Z?
The Boomers Are Still Here
What about Generation X?
So Now What?
Chapter 2. What Exactly Is Predictive Analytics, and Why Is It Useful?
Workforce Planning
Workforce Optimization
What Can Analytics Do for You?
Using Macroeconomic Data at Wells Fargo
Reducing Turnover with Unstructured Data
Chapter 3. The State of Human Capital Analytics
Profiling the Early Adopters
Barriers and Key Enablers to Success
Chapter 4. From Data to Action
The Continuum of Analytics
Taking Action
Designing the Study
Conducting the Study
Other Differentiators
Chapter 5. The Big Data Conundrum
Death by Dashboard
What to Do
Descriptive Analysis
How Much Data Is Big?
Ethics and Other Considerations
The Career Perspective
The New Art of HR
Big Data: Passing Trend or Here to Stay?
Chapter 6. The Future of Talent Investments
Tools and Technology
Talent Acquisition and Management
Learning Customization
The Future Workforce
Appendix A. 2014 Human Capital Analytics Study (Making Human Capital Analytics Work)
Quick Facts
Purpose and Overview of the Study
The Organization, Structure, and Operation of Human Capital Analytics Practice
Project Selection Types and Use of Analytics
Maturity, Progress, and Success
Summary
Appendix B. Driving Talent Development with Data
Introduction
Understanding Human Capital Analytics
The Human Capital Analytics Continuum
How to Start a Measurement Strategy
When Human Capital Analytics Pay Off
Conclusion
Sources
Appendix C. Training Case Studies
ACS: Analysis of a Call Center Agent Turnover
Chrysler LLC: Sales Consultant Training
Chrysler Academy: Sales Manager Training
US Bank: Retail Branch Manager Training
Sun Microsystems: New Director Training
Appendix D. Leadership Development Case Studies
National Grid: Foundations of Leadership
ConAgra Foods: Foundations of Leadership
Appendix E. Mentoring Case Study
Sun Microsystems: University Mentoring Program
Appendix F. Social Learning Case Study
Sun Learning Services: SUN Learning eXchange (SLX)
Appendix G. Performance Management Case Study
VF Corporation: Measuring the Impact of Performance Management — Maximizing Performance
Appendix H. Words of Wisdom from Human Capital Analytics Practitioners
About the Author
Отрывок из книги
My father, Gene A. Pease Sr., was the most influential person in my life, both professionally and personally. He was a World War II veteran, and upon returning from the war started a company in his partner's mother's garage while pursuing a college degree at night. He successfully ran his company for over 30 years while juggling being a terrific husband and helping to raise four children. He taught me the virtue of hard work and the value of ethics, and he showed me how entrepreneurs persevere in spite of the odds. Although he passed away too young, I use the lessons I learned from him every day. I love and miss you, Dad.
When you are an entrepreneur, you will experience many, and I mean many, ups and downs in attempting to take a dream and turn it into a reality. You will also understand how important support from your family assists you getting through those many down days. The commitment to be an entrepreneur is stressful for all involved. My partner, Pamela Pease, has supported my career for many years. She is my lifelong confidant, psychiatrist, and mentor. My two daughters, Tiffany and Heather, have wisdom beyond their years and consistently give me advice and perspective that surprises me. Thank you for your love and support. You make me strive to be the man our dog Bailey thinks I am.
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This brings us to today, and I am so excited and optimistic for our industry. The growth and innovation of our industry is now driven by practitioners — the same practitioners that have launched and run COEs for the better part of a decade. These practitioners have taken the next step in the evolution of workforce analytics and planning and have moved to predictive analytics capabilities. COEs are harnessing the power of big data, leveraging machine learning functionality and providing insights to business leaders that were never before possible. In many ways, COEs serve as the R&D function for today's HR technology community and for their own organizations!
I was excited to be approached by Gene Pease regarding participating in the writing of his latest book. Gene and I are working together at Vestrics, provider of the industry's leading predictive analytics platform. Vestrics joins the companies I mentioned above in industry innovation and specifically in placing predictive analytics technology in the hands of talent professionals. Vestrics has been a thought leader in this work, and I was excited that, with his third book, Gene was going to formally document, and share, the innovation taking place in today's predictive analytics marketplace.
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