Оглавление
Peter Block. Stewardship. Choosing Service Over Self-Interest
Foreword
Welcome
Stewardship
Service
Introduction to the Second Edition
It’s a Digital World
What Is Good for Business Is Good for the World
Side Effects
Goods We Can Build Upon
PART I. Trading Your Kingdom for a Horse
ONE. Replacing Leadership with Stewardship
Something More Is Required
The Essence of Stewardship
Choosing Partners
Choosing Empowerment
Choosing Service
We Don’t Act on What We Know
The Leadership Question
The Underbelly of Leadership
The Stewardship Answer
Three Organizational Challenges
TWO. Choosing Partnership over Patriarchy
Creating Order
Distributing Ownership and Responsibility
Partnership as the Alternative
Balancing Power
Four Requirements of Partnership
THREE. Choosing Adventure over Safety
The Wish for Safety
Entitlement Is Empowerment Run Aground
Choosing Empowerment
Stewardship Begins at Home
FOUR. Choosing Service over Self-Interest
A Model of Stewardship
Teaching Revolution to the Ruling Class
The Realm of Management
Rank without Privilege
Connecting the Heart and the Wallet
The Point
PART II. The Redistribution of Power, Purpose, and Wealth
A CASE STUDY. Sometime Later in the Week
The Need
The Players
The Squeeze
The Crisis
The Test
Possible Solutions
FIVE. Defining the Stewardship Contract
Principles for the Practice
The Stewardship Contract
Life in the Balance
SIX. Upsetting Expectations
The Trail Is Inside Out
Facing the Wish for Dependency and Dominance
Freedom’s Just Another Word for Escape from Freedom
Unstated Emotional Wants
Just Say No
I Want My Mentor
SEVEN. Redesigning Management Practices and Structures
Full Disclosure
Management Practices
Changing Basic Architecture
Boss as Banker and Broker
EIGHT. Rethinking the Role of Staff Functions
In the Service of Top Management
Police and Conscience to the Line
Mandated Supplier
Mandated Services
Offering Choice and Building Capability
Service Guarantee
NINE. Financial Practices
Money Is about Control
The Money Is the Message
Building Widespread Financial Stewardship
Living within the Law
TEN. Human Resources
Institutional Caretaker
A New Purpose and Role
The Structure of Human Resources
Human Resources Practices That Support Stewardship
ELEVEN. Compensation and Performance Evaluation
The Divine Right of Kings
Pay Reinforces Class Distinctions
Performance Not for Sale
Rank Individualism
Confusing Boss Evaluations with Performance
Pay for Empire
Reward Systems That Support Stewardship
The End of Caretaking
PART III. The Triumph of Hope over Experience
TWELVE. Cosmetic Reform
Nothing Is Next
The Open Office
Patriarchy Re-creating Itself
THIRTEEN. Re-creating Our Organization through Stewardship
Stewardship Strategy for Political Reform
Steps toward Political Reform
A CASE STUDY CONTINUED. The Answer to the Power Company Story
FOURTEEN. Cynics, Victims, and Bystanders
The Power of the Cynic
Rescuing the Victim
Facts Won’t Help
Treating Caution as a Choice
FIFTEEN. The Answer to “How?”
How
“How?” Is a Defense
SIXTEEN. Stewardship for the Common Good
The Business Perspective
The Point
References
The Author
The Artist
