Project Benefit Realisation and Project Management

Project Benefit Realisation and Project Management
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Dispels the confusion between project management success and project success, showing how project sponsors can govern their projects to succeed in delivering the strategic benefits originally envisaged  Project management success does not automatically lead to project success. Many large projects fail to live up to expectations, with between half and two-thirds of large projects either failing to deliver or delivering few strategic benefits. Traditional project management resources focus on delivering a project on time and on budget, yet they fail to supply top managers, many of whom find themselves in the role of accidental project sponsors, with guidance on how to govern their projects to succeed.  Project Benefit Realisation and Project Management: The 6Q Governance Approach  bridges the strategy to performance gap by providing boards, senior managers and project sponsors with the six critical questions necessary to diagnose the health of any project. Presenting a systematic framework developed from research cases of successful and unsuccessful projects in various types of organisations, this practical guide enables those in top management to determine if their strategy or policy is on track and to assess whether a project is likely to deliver the expected benefits. The text features real-world examples illustrating how concepts can be applied to different types of projects in engineering, construction, information technology, business transformation and many others. This must-have guide is designed to help top managers and other stakeholders:  Clarify the link between business outcomes, benefits, and strategy to evaluate where effort should be directed Assess how much behavioural change is required to effectively implement strategy and realise desired benefits Select a project sponsor committed to influencing key stakeholders to make necessary changes and intercede to resolve issues as they arise Establish how success will be measured before a project begins, to gauge sponsor commitment and ensure project goals are not changed to match whatever is achieved Ask if the right culture is in place to ensure all relevant information is being reported Determine teams’ ability to adapt and change plans in response to issues arising in the project Monitor if the project is on track to realising the benefits and have a process in place to cancel failing projects  Project Benefit Realisation and Project Management: The 6Q Governance Approach  is an indispensable volume for board members, project sponsors, project advisors and those in senior positions who find themselves in the role of accidental project sponsors.

Оглавление

Raymond C. Young. Project Benefit Realisation and Project Management

Table of Contents

List of Tables

List of Illustrations

Guide

Pages

Project Benefit Realisation and Project Management. The 6Q Governance Approach

List of Illustrations

Preface

Authors CV. Raymond C. Young – Career Summary

Qualifications and Accreditations

Work History

Vedran Zerjav – Career Summary

Qualifications

Work History

1 Introduction. The Board, Governance and Projects

A Diagnostic Toolbox for Project Executives

Key Concepts. Project Management Success vs. Project Success

Strategy and Policy Execution

Are We Talking About Strategy or Policy?

Design Thinking for Project Governance

References

2 How to Govern Projects: Six Questions. Q1. What is the Desired Outcome?

War Story – Lying to the Board

How to Know Whether Q1 has been Addressed Adequately

Q2. How Much Change?

Q3. Sponsor

Rules of Thumb

A Special Warning

Case Study – SkyHigh

Q4. Success Measures

Rules of Thumb

Case Study – TechMedia

Q5. The Right Project Culture

Case Study – The Agency

Q6. Monitoring

Informal Governance

Case Study – TechMedia (contd. from Q4)

References

Notes

3 Tools and Techniques. Q1. Strategy – Diagnostic Toolkit

Case: A ‘Routine’ Project Failure at TechServ

Q2. Change – Tools and Techniques

Stakeholder Analysis

Business Process Mapping

Results Chain or Logic Model

Influencer Analysis

Case Study – The Agency

Q4. Measurement – Tools and Techniques

Q6. Monitoring – Tools and Techniques

Formal Governance

Case Study – DSTG – World’s Best Practice Benefits Monitoring

References

Notes

4 Further Insight. When Do You Ask Each 6Q Governance™ Question?

Initial Stage of a Project

Initial–Early–Middle Stages of a Project

Middle–Late Stages of a Project

General Mechanisms Throughout the Project Lifecycle

The Best Guidance Available

Reference

5 The Future of Project Management and Governance. Where Do We Go from Here?

The History and the Future of Project Management

Conclusion

References

Appendix A. TechMedia1: How Projects Fail ‘Successfully’ Background

Project Initiation

Package Selection

Board Reluctantly Convinced

The Project – Stated and Unstated Objectives

A False Start …

Stage 1

Stage 2

Outcomes

NOTES

Appendix B. SkyHigh Investments1: Top Management Support. Background

Project Initiation

Establishing Project Governance Structure

Requirements Analysis

A Useful Delay

Package Selection: Understand Workarounds and Trade‐offs

Obtain Funding

Project Implementation: Monitoring and Managing Risks

Outcomes

Notes

Appendix C. The Agency1: Succeeding Against the Odds. Background

The Finance Department

Project Failures Within Finance Branch

Accrual Accounting and Other Drivers for Change

The Right Advice and the Right People

Initiating Project – Request Funding

Winning Allies

Overcoming Dissension in the Ranks

A Cautious Phased Approach – Phase 1: Proof of Concept

Phase 2 – Implementation

Creating an Environment to Succeed Against the Odds

Revising the Project Plan

The User Experience

The Outcomes

Notes

Further Reading

Index. a

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Raymond C. Young, MBA, PhD, FAIPM, FGIA

.....

In discussing the role of a board, Henry Bosch (former chair of the Australian National Companies and Securities Commission, now ASIC) states:

The board’s first responsibility is to ensure that the organisation has clearly established goals; objectives and strategies for achieving them; that they are appropriate in the circumstances; and that they are understood by management (1995:93).

.....

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