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Job Hunting
A Practical Manual for Job-Hunters and Career-Changers
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Copyright
Notice of Rights
All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. No Claim to Orig. U.S. Govt. Works.
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The information in this book is distributed on an As Is basis without warranty. While every precaution has been taken in the preparation of the book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it.
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Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book.
Good solid advice and great strategies
for getting interviews and landing the Shovel operators job.
To Prepare for the Job this book tells you:
the training and education needed
earnings
expected job prospects
the job’s activities and responsibilities
working conditions
To Land the Job, it gives you the hands-on and how-to’s insight on
Finding Opportunities - the best places to find them
Writing Unbeatable Resumes and Cover Letters
Acing the Interview
What to Expect From Recruiters
How employers hunt for Job-hunters.... and More
This book offers excellent, insightful advice for everyone from entry-level to senior professionals. None of the other such career guides compare with this one. It stands out because it:
Explains how the people doing the hiring think, so that you can win them over on paper and then in your interview;
Is filled with useful cheat and work-sheets;
Explains every step of the job-hunting process - from little-known ways for finding openings to getting ahead on the job.
This book covers everything. Whether you are trying to get your first Job or move up in the system, you will be glad you got this book.
Contents
FINDING AND APPLYING FOR Shovel operators JOBS AND EVALUATING OFFERS
Where to Learn About Job Openings
School career planning and placement offices.
Classified ads.
Internet resources.
Labor unions.
State employment service offices.
Job matching and referral.
Services for special groups.
Federal Government.
Community agencies.
Private employment agencies and career consultants.
Internships.
Applying for a Shovel operators Job
Resumes and application forms.
Gathering information.
Choosing a format.
Resume and KSA (knowledge, skills & abilities) tips:
Cover letters.
Shovel operators Job Interview Tips
Preparation:
Personal appearance:
The interview:
Information to bring to an interview:
Evaluating a Shovel operators Job Offer
The organization.
Should you work for a relatively new organization or one that is well established?
The job
Where is the job located?
Does the work match your interests and make good use of your skills?
How important is the job to the company or organization?
What will the hours be?
How long do most people who enter this job stay with the company?
The company should have a training plan for you.
Salaries and benefits.
WHAT TO EXPECT FROM THE OTHER SIDE OF THE TABLE…
THE INTERVIEW AND SELECTION PROCESS
Step 1
Technical Competencies Assessment Guide
Step 2
Determine the Customer Service Focused
Competencies of the Job
Definitions:
Responsible.
Likeable.
Believable.
Outgoing.
Unflappable.
CUSTOMER SERVICE FOCUSED BEHAVIORS ASSESSMENT GUIDE
Step 3
Develop Interview Questions to Assess Both
Technical and Customer Service
Focused Competencies
Step 4
Conducting the Interview
Step 5
Background and Reference Checks
Making a Job Offer
Confirming Job Offer Letter
Informing Unsuccessful Candidates
Retention of Interview Materials
SAMPLE CUSTOMER SERVICE FOCUSED INTERVIEW QUESTIONS
Responsible
Likeable
Believable
Outgoing
Unflappable
INTERVIEWING Shovel operators
A Practical Guide for Selecting
THE INTERVIEW PROCESS
Planning
Confirming/Scheduling Interview
Conducting the Interview
Closing
Follow Up
TIPS ON INTERVIEWING
Interview Questions To Get You Started
Supervisor and Manager Competencies
Interviewing People With Disabilities
Accommodating Persons With Disabilities For An Interview
Interview Do’s and Don’ts
CHECKING REFERENCES
Which References Should I Check?
Tips for Checking References
The Reference Check Questions To Ask
Prohibited Questions and Practices
RECORDING A PROFILE OF IMPRESSIONS
Supervisory and Managerial Competencies:
Building Coalitions/Communication:
Recruiting Shovel operators - It Takes More Than A Job Announcement
Before Submitting the Vacancy
When the Vacancy Announcement is Open
Once the Certificate of Eligibles is Received
After The Selection is Made
ASSESSING YOUR RECRUITMENT AND SELECTION PRACTICES
Policies and Procedures
Recruitment Strategies
“There are few, if any, jobs in which ability alone is sufficient. Needed, also, are loyalty, sincerity, enthusiasm and team play.” - William B. Given, Jr.
“When people go to work, they shouldn’t have to leave their hearts at home.” - Betty Bender
“One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man.” - Elbert Hubbard
”To find joy in work is to discover the fountain of youth.” - Pearl S. Buck
“One of the symptoms of an approaching nervous breakdown is the belief that one’s work is terribly important.” - Bertrand Russell
“Opportunity is missed by most people because it is dressed in overalls and looks like work.” - Thomas A. Edison
“Far and away the best prize that life offers is the chance to work hard at work worth doing.” - Theodore Roosevelt
“Going to work for a large company is like getting on a train. Are you going sixty miles an hour or is the train going sixty miles an hour and you’re just sitting still?” - J. Paul Getty
“The world is full of willing people, some willing to work, the rest willing to let them.” - Robert Frost
“So much of what we call management consists in making it difficult for people to work.” - Peter Drucker
”Nothing is really work unless you would rather be doing something else.” - James M. Barrie
”I’m a great believer in luck, and I find the harder I work the more I have of it.” - Thomas Jefferson
“Success in business requires training and discipline and hard work. But if you’re not frightened by these things, the opportunities are just as great today as they ever were.” - David Rockefeller
Shovel operators FACTS:
Summary, What Shovel operators do, Work Environment, How to become one, Pay, Job Outlook, Similar Occupations and Contacts for More Information.
Material Moving Machine Operators
Summary
Many excavating machine operators are employed in construction.
Quick Facts: Material Moving Machine Operators
2010 Median Pay $30,800 per year
$14.81 per hour
Entry-Level Education Less than high school
Work Experience in a Related Occupation See How to Become One
On-the-job Training See How to Become One
Number of Jobs, 2010 669,000
Job Outlook, 2010-20 12% (About as fast as average)
Employment Change, 2010-20 83,000
What Material Moving Machine Operators Do
Material moving machine operators use machinery to transport various objects. Some operators move construction materials around building sites or earth around a mine. Others move goods around a warehouse or onto and off of container ships.
Work Environment
Most material movers work full time and have 8-hour shifts, although longer shifts and overtime are common.
How to Become a Material Moving Machine Operator
There are generally no formal education requirements. Some material movers need previous work experience.
Pay
The median annual wage of material moving machine operators was $30,800 in May 2010.
Job Outlook
Employment of material moving machine operators is projected to grow 12 percent from 2010 to 2020, about as fast as the average for all occupations. Job prospects should be good because of the need to replace workers who leave these occupations.
Similar Occupations
Compare the job duties, education, job growth, and pay of material moving machine operators with similar occupations.
O*NET
O*NET provides comprehensive information on key characteristics of workers and occupations.
Contacts for More Information
Learn more about material moving machine operators by contacting these additional resources.
What Material Moving Machine Operators Do
Crane and tower operators are commonly employed in construction and water transportation.
Material moving machine operators use machinery to transport various objects. Some operators move construction materials around building sites or earth around a mine. Others move goods around a warehouse or onto and off of container ships.
Duties
Material moving machine operators typically do the following:
Control equipment with levers, wheels, or foot pedals
Move material according to a plan or schedule they receive from their superiors
Set up and inspect material moving equipment
Make minor repairs to their equipment
Record the material they have moved and where they moved it from and to
In warehouse environments, most material moving machine operators use forklifts and conveyor belts. Automated sensors and tags are increasingly used to keep track of merchandise, allowing operators to work faster.
In warehouses, operators usually work closely with hand material movers. For more information, see the profile on hand laborers and material movers.
Many operators work for underground and surface mining companies. They help to dig or expose the mine, remove the earth and rock, and extract the ore and other mined materials.
In construction, material movers remove earth to clear space for buildings. Some work on a building site for the entire length of the construction project. For example, material moving machine operators often help to construct high-rise buildings by transporting materials to workers far above ground level.
The following are types of material moving machine operators:
Industrial truck and tractor operators drive trucks and tractors that move materials around warehouses, storage yards, or worksites. These trucks, often called forklifts, have a lifting mechanism and forks, which makes them useful for moving heavy and large objects. Some industrial truck and tractor operators drive tractors that pull trailers loaded with material around factories or storage areas.
Excavating and loading machine and dragline operators use machines equipped with scoops or shovels. They dig sand, earth, or other materials and load them onto conveyors for transport elsewhere. Most of these operators work in construction or mining industries.
Dredge operators excavate waterways. They remove sand, gravel, or rock from harbors or lakes to help prevent erosion and improve trade. Removing these materials helps maintain navigable waterways and allows larger ships to use more ports. Dredging is also used to help restore wetlands and maintain beaches.
Underground mining loading machine operators load coal, ore, and other rocks onto shuttles, mine cars, or conveyors for transport from a mine to the surface. These workers generally work underground in mines. They may use power shovels, hoisting engines equipped with scrapers or scoops, and automatic gathering arms that move materials onto a conveyor.
Crane and tower operators use tower and cable equipment to lift and move materials, machinery, or other heavy objects. Operators extend and retract horizontal arms and lower and raise hooks attached to cables at the end of their crane or tower. Operators are usually guided by other workers on the ground using hand signals or a radio. Most crane and tower operators work at construction sites or major ports, where they load and unload cargo. Some also work in iron and steel mills.
Hoist and winch operators, also called derrick operators or hydraulic boom operators, control the movement of platforms, cables, and cages that transport workers or materials for industrial operations, such as constructing a high-rise building. Many of these operators raise platforms up far above the ground. Most work in manufacturing or construction industries. For more information about rig derrick equipment workers, see the profile on oil and gas workers.
Conveyor operators and tenders control conveyor systems that move materials on an automatic belt. They move materials to and from places such as building sites, storage areas, and vehicles.
Work Environment
Forklift drivers typically work in warehousing and storage facilities.
Material moving machine operators work in a variety of industries. The tables that follow show the distribution of the different kinds of material moving machine operators across the industries listed.
Industrial truck and tractor operators held about 522,200 jobs in 2010, most commonly in the following industries:
Manufacturing 34%
Transportation and warehousing 22
Wholesale trade 18
Retail trade 11
Excavating and loading machine and dragline operators held about 61,500 jobs in 2010, most commonly in the following industries:
Specialty trade contractors 22%
Mining (except oil and gas) 16
Heavy and civil engineering construction 14
Dredge operators held about 2,100 jobs in 2010, most commonly in the following industries:
Nonmetallic mineral mining and quarrying 47%
Heavy and civil engineering construction 18
Government 6
Underground mining loading machine operators held about 3,900 jobs in 2010, most commonly in the following industries:
Coal mining 55%
Nonmetallic mineral mining and quarrying 11
Metal ore mining 9
Crane and tower operators held about 40,100 jobs in 2010, most commonly in the following industries:
Specialty trade contractors 22%
Primary metal manufacturing 14
Support activities for water transportation 8
Hoist and winch operators held about 2,800 jobs in 2010, most commonly in the following industries:
Manufacturing 33%
Support activities for water transportation 11
Support activities for mining 11
Conveyor operators and tenders held about 36,300 jobs in 2010, most commonly in the following industries:
Couriers and express delivery services 22%
Farm product raw material merchant wholesalers 15
Food manufacturing 12
Warehousing and storage 7
Injuries
Some material moving machine operator jobs can be dangerous. For example, crane operators and hoist and winch operators work outdoors at great heights in all types of weather.
Operators in some industries might be exposed to harmful chemicals or dangerous machinery. However, these jobs have become far less dangerous as safety equipment and regulations have improved. Many workers wear gloves, hardhats, or respirators.
Work Schedules
Most material movers work full time and have 8-hour shifts, although longer shifts and overtime are common. Because materials are shipped around the clock, some operators—especially those in warehousing—work overnight shifts.
How to Become a Material Moving Machine Operator
Most material moving machine operators are trained on the job in under one month.
There are generally no formal education requirements. Some employers require previous work experience.
Education
Although it is usually not required, some companies prefer material movers with a high school degree.
Training
Most material moving machine operators are trained on the job in less than a month. Some machines are more complex than others, so the amount of time spent in training will vary with the type of machine the operator is using. Training time also can vary by industry. Most workers are trained by a supervisor or another experienced employee, who decides when the workers are ready to work on their own.
The International Union of Operating Engineers offers apprenticeship programs for heavy equipment operators, such as excavating machine operators or crane operators. Apprenticeships combine paid on-the-job training with technical instruction.
During their training, machine operators learn a number of safety rules, many of which are standardized through the Occupational Safety and Health Administration (OSHA) and the Mine Safety and Health Administration (MSHA). Employers must certify that each operator has received the proper training. Operators who work with hazardous materials receive further specialized training.
Licenses
Several states and many cities require crane operators to be licensed. To get a license, operators typically must complete a skills test in which they show that they can control a crane. They also usually must pass a written exam that tests their knowledge of safety rules and procedures.
Work Experience
Forklift operators usually have a few years of experience in a related occupation, such as hand mover or conveyor operator. For more information see the profile on hand laborers and material movers.
Crane operators and excavating machine operators usually have several years of experience in related occupations. They may start as construction laborers and work as construction equipment operators or hoist and winch operators. For more information, see the profiles on construction laborers and helpers and construction equipment operators.
Advancement
Some material moving machine operators become construction equipment operators. Others find work as a production or mining worker. In warehousing or retail environments, experienced workers can move to other parts of the company, such as the sales department.
Important Qualities
Alertness. Machine operators must stay aware of their surroundings while operating machinery.
Manual dexterity. Operators sometimes have to maneuver their machines through tight spaces, around large objects, and on uneven surfaces.
Mechanical ability. Operators make minor adjustments to their machines when necessary.
Visual ability. When operating their machines, operators must be able to see clearly where they are driving or what they are moving. They also must watch for nearby workers, who may unknowingly get in their path.
Pay
Material Moving Machine Operators
Median annual wages, May 2010
Total, All Occupations
$33,840
Material Moving Machine Operators
$30,800
Transportation and Material Moving Occupations
$28,400
All Occupations includes all occupations in the U.S. Economy.
The median annual wage of material moving machine operators was $30,800 in May 2010. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $20,780, and the top 10 percent earned more than $49,100.
The median wages for material moving machine operator occupations in May 2010 were the following:
$46,230 for crane and tower operators
$45,910 for underground mining loading machine operators
$37,670 for hoist and winch operators
$36,920 for excavating and loading machine and dragline operators
$33,690 for dredge operators
$29,780 for industrial truck and tractor operators
$29,270 for conveyor operators and tenders
Many material moving machine operators are members of a union.
Most material movers work full time and have 8-hour shifts, although longer shifts and overtime are common. Because materials are shipped around the clock, some operators—especially those in warehousing—work overnight shifts.
Job Outlook
Material Moving Machine Operators
Percent change in employment, projected 2010-20
Transportation and Material Moving Occupations
15%
Total, All Occupations
14%
Material Moving Machine Operators
12%
All Occupations includes all occupations in the U.S. Economy.
Employment of material moving machine operators is projected to grow 12 percent from 2010 to 2020, about as fast as the average for all occupations.
Employment of both conveyor operators and tenders and industrial truck and tractor operators is expected to grow 12 percent. Both of these occupations are heavily concentrated in warehouse environments. The need for warehouses will grow as consumer spending increases.
However, employment growth will be limited as automation becomes more commonplace. Most warehouses are installing equipment such as high-speed conveyors, high-speed sorting systems, and robotic pickers. This equipment increases the efficiency of material movers, allowing warehouses to trim the numbers of workers they employ.
Employment of crane and tower operators is projected to grow 16 percent. As global shipping increases, more of these operators will be needed at ports to load and unload large cargo ships. Employment growth also will be driven by the recovery of the construction industry, in which many of these workers are employed. Employment of crane operators is projected to grow 31 percent in construction and 26 percent in support activities for water transportation.
Employment of hoist and winch operators is projected to grow 6 percent. Like crane and tower operators they will be needed at ports to help load and unload cargo. Employment of hoist and winch operators is projected to grow 14 percent in support activities for water transportation. However, they are also heavily concentrated in declining manufacturing industries, which will contribute to slower growth.
Employment of excavating and loading machine and dragline operators is projected to grow 17 percent. Many of these operators work in the construction industry, whose projected fast growth will drive job growth in this occupation.
Employment of dredge operators is projected to grow 15 percent as the need for more dredging in the Great Lakes and in other large ports increases. However, environmental concerns are expected to hold up some dredging projects, limiting the growth of this occupation.
Employment of underground mining loading machine operators is projected to decline by 2 percent, largely due to an expected decline in coal mining, where many of these workers are employed. This will be caused by technology gains that boost worker productivity. Employment of these operators is projected to decline 7 percent in coal mining.
Job Prospects
Job prospects should be favorable. A high number of job openings should be created by the need to replace workers who leave these occupations.
As automation increases, the technology used by these occupations will become more complex. Employers will prefer workers who are comfortable using technology such as tablet computers and hand-held scanners.
Employment projections data for material moving machine operators, 2010-20
Occupational Title SOC Code Employment, 2010 Projected Employment, 2020 Change, 2010-20 Employment by Industry
Percent Numeric
Material Moving Machine Operators
— 669,000 752,100 12 83,000 —
Conveyor Operators and Tenders
53-7011 36,300 40,500 12 4,200
Crane and Tower Operators
53-7021 40,100 46,400 16 6,300
Dredge Operators
53-7031 2,100 2,400 15 300
Excavating and Loading Machine and Dragline Operators
53-7032 61,500 72,200 17 10,700
Loading Machine Operators, Underground Mining
53-7033 3,900 3,800 -2 -100
Hoist and Winch Operators
53-7041 2,800 3,000 6 200
Industrial Truck and Tractor Operators
53-7051 522,200 583,800 12 61,500
Similar Occupations
This table shows a list of occupations with job duties that are similar to those of material moving machine operators.
OCCUPATION JOB DUTIES ENTRY-LEVEL EDUCATION MEDIAN ANNUAL PAY, MAY 2010
Construction Equipment Operators
Construction equipment operators drive, maneuver, or control the heavy machinery used to construct roads, bridges, buildings, and other structures.
High school diploma or equivalent $39,460
Delivery Truck Drivers and Driver/Sales Workers
Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages within a small region or urban area. Most of the time, they transport merchandise from a distribution center to businesses and households.
High school diploma or equivalent $27,050
Heavy and Tractor-trailer Truck Drivers
Heavy and tractor-trailer truck drivers transport goods from one location to another. Most tractor-trailer drivers are long-haul drivers and operate trucks with a capacity of at least 26,001 pounds per gross vehicle weight (GVW). They deliver goods over intercity routes, sometimes spanning several states.
High school diploma or equivalent $37,770
Hand Laborers and Material Movers
Hand laborers and material movers transport objects without using machines. Some workers move freight, stock, or other materials around storage facilities; others clean vehicles; some pick up unwanted household goods; and still others pack materials for moving.
Less than high school $22,560
Material Recording Clerks
Material recording clerks keep track of information to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control.
See How to Become One $24,100
Water Transportation Occupations
Workers in water transportation occupations operate and maintain ships that take cargo and people over water. These ships travel to and from foreign ports across the ocean, to domestic ports along the coasts, across the Great Lakes, and along the country’s many inland waterways.
See How to Become One $46,610
Contacts for More Information
For more information about careers as a material moving machine operator, visit
Material Handling Industry of America
The Warehousing Education and Research Council
International Union of Operating Engineers
National Commission for the Certification of Crane Operators
This chapter provides clear insight in the current state of Shovel operators jobs - the next chapter covers how to find and apply for Shovel operators jobs.
FINDING AND APPLYING FOR Shovel operators JOBS AND EVALUATING OFFERS
Finding—and getting—a job you want can be a challenging process, but knowing more about job search methods and application techniques can increase your chances of success. And knowing how to judge the job offers you receive makes it more likely that you will end up with the best possible job.
Where to learn About Job Openings
Job Search Methods
Applying for a Job
Job Interview Tips
Evaluating a Job Offer
Where to Learn About Job Openings
Personal contacts
School career planning and placement offices
Employers
Classified ads:
National and local newspapers
Professional journals
Trade magazines
Internet resources
Professional associations
Labor unions
State employment service offices
Federal Government
Community agencies
Private employment agencies and career consultants
Internships
Job Search Methods
Finding a job can take months of time and effort. But you can speed the process by using many methods to find job openings. Data from the Bureau of Labor Statistics suggest that people who use many job search methods find jobs faster than people who use only one or two.
Personal contacts.
Many jobs are never advertised. People get them by talking to friends, family, neighbors, acquaintances, teachers, former coworkers, and others who know of an opening. Be sure to tell people that you are looking for a job because the people you know may be some of the most effective resources for your search. To develop new contacts, join student, community, or professional organizations.
School career planning and placement offices.
High school and college placement offices help their students and alumni find jobs. Some invite recruiters to use their facilities for interviews or career fairs. They also may have lists of open jobs. Most also offer career counseling, career testing, and job search advice. Some have career resource libraries; host workshops on job search strategy, resume writing, letter writing, and effective interviewing; critique drafts of resumes; conduct mock interviews; and sponsor job fairs.
Employers.
Directly contacting employers is one of the most successful means of job hunting. Through library and Internet research, develop a list of potential employers in your desired career field. Then call these employers and check their Web sites for job openings. Web sites and business directories can tell you how to apply for a position or whom to contact. Even if no open positions are posted, do not hesitate to contact the employer: You never know when a job might become available.
