Information Wars

Information Wars
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Informed by Richard Stengel's time working in the State Department, Information Wars is first and only insider account of how the global rise of disinformation–namely the disinformation of Russia and Donald Trump–impacted the 2016 election.Richard Stengel is a prominent journalist who served the editor of Time for seven years, from 2006-2013. In 2013, Stengel left Time to serve as Under Secretary of State for Public Diplomacy and Public Affairs under Barrack Obama, a job he held from from 2013-2016. This book is incredibly urgent and timely, as the relationship between Russia and President Trump continues to be under investigation, and as America persists in its attempt to get to the bottom of exactly what happened with Russia during the 2016 election. Stengel illuminates exactly how we got here, an analysis that will be especially welcome and buzz worthy as we watch the campaigns for the 2020 US presidential election unfold. The timing of publication could not be better–Grove will publish Information Wars in October 2019, well before the 2020 election, but as the presidential campaigns are gaining steam. Information Wars is guaranteed to attract major media attention and, due to its timeliness, will certainly be a hot topic of discussion on radio and television in addition to in print. Information Wars is a shocking and informative read, and Stengel is an excellent, clear, and astute writer who has written several other books. In the 90s, he collaborated with Nelson Mandela on the South African leader's autobiography Long Walk to Freedom . Stengel later wrote Mandela's Way, a New York Times best-seller, on his experience working with Mandela. He is the author of several other books, including January Sun , a book about life in a small South African town as well as You're Too Kind: A Brief History of Flattery. He lives in New York.

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Richard Stengel. Information Wars

RICHARD STENGEL

CONTENTS

GLOSSARY OF ACRONYMS

PREFACE

INTRODUCTION

The Turnstile

The Lobby

The Marshall Office

The 8:30

Comms and the 9:15

The Foreign Service

Meetings Are Action

Luck = Opportunity + Readiness

Vetting Is Painful

The Confirmation Process

Wrong Foot

Rethinking Rethinking

Silos, Silos, Everywhere

The Birth of Counter-Messaging

Bringing Back Our Girls, Slowly

The Ben Cave

Welcome to International Broadcasting

Choice of America

Putin’s Pulp Fictions

“A Message to America”

Punching Back

The Republic of Fear

Ukraine Deputies

The Dangers of Transparency

Finding the Messenger

Satire Is What Closes on Saturday Night

#Hashtag Diplomacy

The Secretary Is on the Line

A Coalition of the Unwilling

Every Battle Is Won or. Lost Before It’s Fought

Lines of Effort

You Have Your Truth—We Have Ours

The Gray Zone

We’re Not the Audience

Question More

A Modest Proposal

My Bad

Blundering On

Recalibrating on Russia

What’s in a Name?

Petulance as Policy

Business as Usual

Holding Fire

The Right Path

For Whom the Bell Trolls

Making _______ Great Again

A Gift Horse

The Meeting Is All

Shutdown

“Lisa”

They Always Accuse You of What They’re Doing

The Brexit Predicate

The Prince of Darkness

The Showdown That Wasn’t

Before You Leap

Who Has the Pen?

Going For It

The Bar Scene in Star Wars

Interference

The Far Enemy Is the Near Enemy

Telling America’s Story

From Russia with Love

The Day After

The Problem

Fixes

Section 230

Privacy and Elections

Algorithms, Ratings Systems, and Artificial Intelligence

The Media

Advertising

POSTSCRIPT

ACKNOWLEDGMENTS

NOTES. INTRODUCTION

PART I: WELCOME TO STATE. THE LOBBY

COMMS AND THE 9:15

THE FOREIGN SERVICE

PART II: GETTING THERE. LUCK = OPPORTUNITY + READINESS

THE CONFIRMATION PROCESS

PART III: THE JOB. WRONG FOOT

RETHINKING RETHINKING

THE BIRTH OF COUNTER-MESSAGING

BRINGING BACK OUR GIRLS, SLOWLY

WELCOME TO INTERNATIONAL BROADCASTING

PART IV: INFORMATION WAR. PUTIN’S PULP FICTIONS

“A MESSAGE TO AMERICA”

PUNCHING BACK

THE REPUBLIC OF FEAR

THE DANGERS OF TRANSPARENCY

SATIRE IS WHAT CLOSES ON SATURDAY NIGHT

#HASHTAGDIPLOMACY

THE SECRETARY IS ON THE LINE

PART V: THE BATTLE IS ENGAGED. A COALITION OF THE UNWILLING

EVERY BATTLE IS WON OR LOST BEFORE IT’S FOUGHT

LINES OF EFFORT

YOU HAVE YOUR TRUTH—WE HAVE OURS

THE GRAY ZONE

WE’RE NOT THE AUDIENCE

QUESTION MORE

MY BAD

BLUNDERING ON

RECALIBRATING ON RUSSIA

WHAT’S IN A NAME?

PETULANCE AS POLICY

BUSINESS AS USUAL

HOLDING FIRE

FOR WHOM THE BELL TROLLS

PART VI: DISRUPTION. MAKING ______ GREAT AGAIN

SHUTDOWN

“LISA”

THEY ALWAYS ACCUSE YOU OF WHAT THEY’RE DOING

THE BREXIT PREDICATE

THE PRINCE OF DARKNESS

WHO HAS THE PEN?

GOING FOR IT

THE BAR SCENE INSTAR WARS

INTERFERENCE

THE FAR ENEMY IS THE NEAR ENEMY

FROM RUSSIA WITH LOVE

PART VII: WHAT TO DO ABOUT DISINFORMATION. THE PROBLEM

SECTION 230

PRIVACY AND ELECTIONS

ALGORITHMS, RATINGS SYSTEMS, AND ARTIFICIAL INTELLIGENCE

POSTSCRIPT

INDEX

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Praise for Information Wars

“With the eye of a historian and the passion of a man in the arena, Richard Stengel has given us a compelling and illuminating memoir of his time at the highest levels in the fight against disinformation and for American values. Richly observed and thoughtfully rendered, Stengel’s book is essential reading.”

.....

State is an observational culture. In 1775, when the forerunner of the department was created as a committee of Congress, it was set up to watch and report the goings-on of the world. That original mission is still in the DNA of the Building. At State, people were good at monitoring things. Almost everything was retrospective. Every meeting recounted something that had already happened, and then every subsequent meeting recounted that recounting. And then there were the “summary of conclusions” memos, even if there were no conclusions. At Time, we used to have meetings about what we were doing that day, but we also had weekly and monthly planning meetings to plot out the quarter or the year. Early on, I asked my acting chief of staff when all the planning meetings were. She didn’t know what I meant. There weren’t any.

At State and elsewhere in Washington, there was a lot of admiring the problem. We’d look at an issue—say, the concern that the Mosul Dam in Iraq was about to collapse—and examine it from every possible angle. Then memos were written covering each theory of the case. New memos were then signed off on and circulated. Then task forces were formed that spurred another round of memos. Then meetings of higher-ups were convened to examine the task forces’ findings. The problem wasn’t solved, but the bureaucracy was satisfied.

.....

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