Connected Planning

Connected Planning
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Описание книги

Ron Dimon’s thought-leading second edition of the book originally entitled Enterprise Performance Management Done Right , published in 2012, is a practical roadmap for using Connected Planning to develop an agile organization and to navigate the complex Enterprise Performance Management landscape. According to esteemed author, researcher, and Management professor Dr. Christopher Neck, “In the same way that one needs to be self-leading to finish a grueling marathon, an organization must be self-leading in order to execute on its plans in an efficient and effective manner. What drives self-leadership at all levels in an organization? The people within the organization of course—and those people must be involved in the planning occurring in an organization. Without a plan, an organization has no direction.” Since 2012, much has changed in the world of connecting strategy with improved performance: new, cloud-based, in-memory technologies have been adopted by the largest organizations in the world. This book is for CFOs, CIOs, their direct reports, and any organizational visionary or aspiring leader who wants to ‘‘bring it all together’’ and create an actionable vision and plan for improving readiness, resilience, and performance.

Оглавление

Ron Dimon. Connected Planning

Table of Contents

List of Tables

List of Illustrations

Guide

Pages

CONNECTED PLANNING. A PLAYBOOK FOR AGILE DECISION MAKING

FOREWORD

Foreword from the First Edition

PREFACE

Who Should Read This Book?

Overview of the Content

So What?

Revenue Growth

Operating Margin

Cash Cycle

Asset Utilization

Customer Satisfaction

Employee Engagement

Organic Growth and Outperformance Management

Note

ACKNOWLEDGMENTS

CHAPTER 1 What's Broken and What's Possible?

Strategy-Execution Gap

Buckets of Pain

Impact

Notes

CHAPTER 2 Connected Planning

CHAPTER 3 A Planning Operating System

Context

Impact

Responsibility

The Planning Operating System

Visualize

Where Are We?

Understand

Why Did We Get What We Got?

Debate

What Do We Want to Happen?

Commit

How Will We Get It Done?

Macro and Micro

The Middle

Summary

Notes

CHAPTER 4 Debate: What Can We Do, and What Should We Do?

People

The Process

Scenarios

Resilience

Drivers: What Moves the Needle?

Debate Management

Enabling Technologies

Potential Quick Wins

Summary

Note

CHAPTER 5 Commit: Who Will Deliver What, by When?

Accountability

Gaming the System

Enterprise Planning and Forecasting

Driver-Based Planning

Forecast Accuracy

Rolling Forecasts

Resource Optimization

Enabling Technologies

Ingredients for Your EPM Roadmap

Potential Quick Wins

Summary

Notes

CHAPTER 6 Visualize: Where Are We, Right Now?

Management by Exception

Push and Pull

Ingredients

Your Point of View

Information Qualities

Information Delivery

Consumption

Contribution

Classification

Management and Statutory Reporting

Financial Consolidation

Alternate Hierarchies

Allocations

Sustainability Reporting

Enabling Technologies

Rationalization

Potential Quick Wins

Summary

Notes

CHAPTER 7 Understand: Why Did We Get the Results We Got?

Business Questions

Root Cause

Patterns and New Insights

Patterns

Pattern 1: Time-Series

Pattern 2: Multivariate

Pattern 3: Comparison

Pattern 4: Distribution

Pattern 5: From–To

Pattern 6: Rankings

Pattern 7: Outliers and Deviation

Pattern 8: Trends

Pattern 9: Correlation

Pattern 10: Clustering

Pattern 11: Segmentation

Pattern 12: Geospatial

Pattern 13: Variance Analysis

Pattern 14: Benchmarks (Internal and External)

Enrollment

Big Data and Predictive Analytics

Structuring Unstructured Data

Predictive Analytics

Data Visualization

Enabling Technologies

Components for Your Connected Planning Roadmap

Potential Quick Wins

Summary

Notes

CHAPTER 8 Execute: From Insights to Actions to Results

The 10-Step Insight Process

Everything Is Connected

Sales Performance Management

Sales Operations Performance

Order-to-Cash Performance Management

Supply Chain Performance Management2

Why Does Unified Sales Performance Management Matter?

Marketing Performance Management

Summary

Notes

CHAPTER 9 Strategy: Everyone Aligned to the Right Outcomes

The Language of Strategy

Functional Value Maps

Optics: Line of Sight

Metrics Equal Focus

Profitability

Strategic Flexibility

Closing the Gap

Summary

Notes

CHAPTER 10 Digital Planning

Cloud Computing

Cloud Market Trends

Blockchain

Blockchain Market Trends

Robotic Process Automation

Robotic Process Automation Market Trends

Cognitive Technologies

Cognitive Technologies Market Trends

Predictive Analytics

Predictive Analytics Market Trends

Cybersecurity

Notes

CHAPTER 11 Bringing It All Together

Alignment

Business/IT Alignment

Strategy/Operations/Tactical Alignment

Financial/Operational Alignment

Cross-Functional Alignment

Internal/External Alignment

A Common Business Language

Maturity Is in the Arrows

Return on Investment and Total Cost of Ownership

Standard Architecture

Your Connected Planning Roadmap

Organizational Readiness: The Connected Planning Center of Excellence

Paralyzed by Feuds?

Connected Planning and Incentive Plans

How Do You Get Started?

Summary

Notes

APPENDIX: AN EPM MATURITY MODEL

BIBLIOGRAPHY

ABOUT THE AUTHOR

INDEX

WILEY END USER LICENSE AGREEMENT

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SECOND EDITION

Ron Dimon

.....

At Hyatt, we use our EPM capabilities to optimize all of our resources in pursuit of our goal of becoming the most preferred brand in each customer segment that we serve, not just for our guests but also for our managers, associates, and investors. The general managers at our full-service owned and managed hotels have an average tenure of more than 21 years at Hyatt. They are supported by regional management teams that use information, planning, analytics, and what-if modeling to support our general managers in achieving their goals. EPM is one of the foundational elements of our success and helps us focus on our mission of providing authentic hospitality.

EPM is not just another management fad or another technology buzz- word. This is doing commonsense, fact-based management right. In this book, Ron Dimon shows us a way to think about EPM holistically and directly connects it to what's important in the business: sustainably delivering stakeholder value. The book provides a framework to hang your EPM roadmap onto, and helps you prioritize what's next on your journey to managing and improving performance. I wish you luck on that journey.

.....

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