Оглавление
Sanjay Rishi. The Workplace You Need Now
Table of Contents
List of Illustrations
Guide
Pages
Praise for The Workplace You Need Now
THE WORKPLACE YOU NEED NOW. SHAPING SPACES FOR THE FUTURE OF WORK
INTRODUCTION
Microsoft
Capital One
Leidos
PREFACE
PART I The Personalized Workplace
1 The Origin and Evolution of Workplace
The Value of Location
Next-Generation Remote Working
SOURCES CITED
2 Personalizing the Workplace
The People-Centric Workplace
“Demographics Is Destiny”
Baby Boomers
Gen X
Millennials
Gen Z
Gen Alpha
Young Talent Adapting to Remote Work
Microsoft Leads with Digital
The Liquid Workforce
The Bottom Line for the Personalized Workplace
SOURCES CITED
3 The Future Is Flexible
The Rise of the Hybrid Workplace
How Hybrid Working Is Changing the Nature of Work. Work-Life Balance
The Corporate Work Week Will Change Dramatically
Office Locations May Move Yet Again
Remote Work Options Differ by Job, Industry, and Location
Nurturing New and Young Talent
SOURCES CITED
PART II The Responsible Workplace
4 The Purpose-Driven Workplace
The Purpose of the Office Market Remains
SOURCES CITED
5 The New Corporate Responsibility
Environment and Sustainability
Health and Wellness
Diversity/Equity/Inclusion (DEI)
SOURCES CITED
6 A Resilient Workforce, Workplace, and Portfolio
The Traditional View of Resiliency
The Changing Definition of Resilience
Hybrid Working Is a Hallmark of Resilience
Resilience Requires Cooperation
SOURCES CITED
PART III The Experiential Workplace
SOURCES CITED
7 The Human Experience in the Corporate Office
What Is the Human Experience?
Critical Experiential Attributes
First Impressions
Workplace “Modes”
Activity-Based Design
Rethinking Collaboration Space
Programming for Learning and Socialization
Designing for Diversity, Equity, and Inclusion (DEI)
The Amenities Arms Race
Health and Wellbeing Amenities
Make Space for Social Butterflies
Customers Like Appealing Workplaces, Too
SOURCES CITED
8 Experience in the Intelligent Digital + Physical Space
Defining the Intelligent Workplace
Wired
Made of Smart Materials
Connected
Data-Driven
Powered by Artificial Intelligence
Augmented and Virtual Reality
Managed with Digital Twins
In the Cloud
Secure
The Intelligent Workplace Experience
Accessible
Touchless
App-enabled
Consumer Workplace Experience
Digitally Reserved
Collaborative
The New Hybrid, Intelligent, and Digitized Workplace Is Here
Innovative Real Estate Solutions Keep Expanding
The Challenges of a Hybrid Environment
SOURCES CITED
PART IV The Path Forward
9 Reimagining the Workplace: How?
The Emerging Winning Model for Workplace
New Workplace Priorities
What Is Your Human Experience Strategy?
Prioritizing Workplace Investments
Managing the Dynamic Hybrid Workplace and Optimizing the Real Estate Portfolio
Identifying Experience Metrics That Matter
From Corporate Real Estate Team to Workplace Experience Manager
Collaboration Skills
Operations and Business Acumen
Data-Driven Decision-Making
Creating a Culture of Innovation
The Challenge of Workplace Transformation
SOURCES CITED
10 Strategic Framework: Journey to the Hybrid Workplace
1.0 Elements of The Personalized Workplace
Workplace Ecosystem
Agile Real Estate Portfolio
Digital Technologies
2.0 Elements of the Responsible Workplace
Health and Wellbeing
Environmental Sustainability
Diversity, Equity, and Inclusion
3.0 Elements of the Experiential Workplace
Path to Strategic Workplace Decisions
Step 1: How Complex Is Your Environment?
Step 2: What Does Your Workplace Need to Be?
Learning from Hybrid Work Experimentation
ACKNOWLEDGMENTS
ABOUT THE AUTHORS
INDEX
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