Оглавление
Simone Janson. Survive Asshole Bosses & Colleagues
Survive Asshole Bosses & Colleagues
Imprint
Introduction: How this book supports you
Add-on, press reviews and customer feedback
Content of the book
Structure of the book
Information as desired and additional material to the book!
Personal eBooks and eCourses
Why being nice is less successful: 20 tips for the asshole factor // By Simone Janson
Your company as a real brand! Do like Steve Jobs
It depends on authenticity and authenticity
Is customer service too nice? Help, penetrative seller
Courage wins: yelling at customers is allowed
Courage to snotty: Score with authenticity
The asshole factor: oasis in the service desert Germany?
How useful are hype actions?
Why the campaign misses the customer
Better a real asshole than a bad kindness
22 tips for more asshole factor when dealing with customers
5 Tips for a more equitable leadership style: Envy among colleagues // By Markus Hornung
If one employee works for the other
Understand the employees and their situation
Sincere understanding relaxes the situation
Tips for a more equitable leadership style
Clarify the company structure
Get more respect: Communicate at eye level // By Natalie Schnack
Instead of dominance and submission: the eye-level status
On the same wavelength
What is the status of the eye?
Keep the status differences as low as possible
Bosstypen Strength and weakness: What do Putin and Anna Wintour have in common? // By Dr. Jens Hoffmann
The culture characterizes Bosstypen
Vogue boss Anna Wintour
Determined and full of harshness
Fighting is part of the business
Just do not show any weakness
Putin and you
The difference to the narcissist
From the Bos type to the destructive sadist
Communicate instantly like Mr. Spock: The main thing is nebulous! // By Peter Kensok, Petra Schächtele-Philipp
Answer questions properly?
Like Loriot
Just change the topic
Praise your attackers!
Let your starve your long arm
How does a short commentary work?
Like Commander Spock
Loud or soft
The game with the emphasis
“Standards” method Speed counts!
Have a solid repertoire ready
Train bridges
Your success
Change perspective and rethink your mind: the glass is half full of humor // By Dr. Cornelia Topf
Change your perspective!
Smile and humor
Accounting techniques
Question techniques
Summary
Inappropriate criticism and poisoned compliments: Only no harmony addiction! // By Dr. Matthias Nöllke
The poisoned compliment
Fear of open criticism
If all the mendacious praise
Remedy
Hiding blackened
“Great by your standards”
Remedy
"I was not bored at all"
Management - Chefs in the Net Trap: 10 Tips for Better Leadership // By Simone Janson
Peace, joy, pancakes - the risks
When Nice Bosses become a problem
How not to do it
Nice bosses are cowardly and selfish
10 Tips for better management
Donald Trump or the Victory of Narcissism: Management of the Future? // By Simone Janson
Trump: Negative Role Model for the Management of the Future?
Old white men
Rust Belt Brexit: The Rage of the Suspended
Filterblase or the stupid trump selectors
Arguing in post-factual society
4 Obstacles in dialogue with others
Complexity creates fear
Summary
3 boss types and how to deal with them: choleric, know-it-all or sissy? // By Dr. Job
3 chef types and how to deal with you
1. The Bossy type
2. The factual type
3. The buddy type
Summary
Reframing and Process Optimization: See things from a different perspective // By Prof. Dr. Martin-Niels Däfler
Conflict management in everyday life
With slow mode from the garage
Reframing
Traceable reasons have
A quick look is enough
Process optimization: Zig different choices
The garden furniture method
Procrastination and time management: work efficiently despite open-plan office and difficult colleagues // By Simone Janson
Procrastination - Out of the line of fire
Time management in the open-plan office
Work more efficiently despite colleagues
Difficult colleagues who steal your time - and tips on what you can do
1. Get rid of babblers
2. Loathing colleagues put off their nerves
3. Help, a choleric
10 Survival Tips for Meeting: Just shut up? // By Simone Janson
Meetings - many go in ..
Meeting frustration as a marketing gimmick?
10 fun tips to kill time in the meeting
The reality in many meetings
Organize meetings efficiently instead of killing time
Real productivity tips for a meeting
Team Success: Communicating with Difficult Colleagues [6 Checklists & 5 Tips] // By Simone Janson
How to get along well with colleagues
Praise and praise
Checklist: Unexpected praise - That's how you dealt with it
Recognition is important
Checklist: To give others real recognition
Colleagues support - but right!
Polite, but definitely!
This is how you address unpleasant things
So that the trouble does not break out of you at some point!
Interpret body language correctly and respond to it
Checklist: Typical gestures of tension are:
An open smile can smooth out waves
Please no general allegations
Better: Tell us openly, what bothers you!
Checklist: Find a constructive solution together
Further cooperation
Reacting to taunts
The majority is right?
The matter of morality
Flat rate statements
Checklist: Do not let yourself be devalued as a person!
If others want to ridicule you
When your colleague makes himself unassailable
Respect immunization strategy
5 Tips: Building Self-Confidence with Colleagues
All-round defense techniques for every situation
So get along well with difficult colleagues
The babbler
Get rid of show-offs and know-it-alls
The scheming careerist
Keep a distance to dangerous intriguers
The obtrusive grumbler
The choleric
The right standing with tantrums
The sensitive
When tears flow
The perfectionist
The know-it-all
Get rid of annoying interrogators
Do's and don'ts in dealing with difficult colleagues
Do's
The dont's
Closing Remarks
Authors Overview
Professor Dr. Martin-Niels Däfler
Dr. Job
Dr. Matthias Nöllke
Dr. Cornelia Topf
Petra Schächtele-Philipp
Peter Kensok
Dr. Jens Hoffmann
Natalie Schnack
Simone Janson
About the publisher Best of HR - Berufebilder.de®
Notes on translation
AI and neural networks: How is our translation produced?
How we support neural machine translation
Quality of translations: What experts and the press say
Liability
