Оглавление
Stein Steven J.. The EQ Leader
CHAPTER 1. LEADERSHIP. WHAT DO WE REALLY KNOW ABOUT LEADERSHIP?
The Leadership Explosion
Leadership: What's the Status?
Promoting Leaders from Within
Yesterday's Leaders
Today's Leaders
Tomorrow's Leaders
Good Leader, Bad Leader
CHAPTER 2. WHAT HAVE WE LEARNED ABOUT LEADERSHIP?
Defining Leadership
Measuring Leadership
Political Leaders
Understanding the Ideal Political Candidate
How Researchers Have Looked at Leadership
CHAPTER 3. LEADERSHIP. WHY EMOTIONAL INTELLIGENCE?
The Evolution of Intelligences
What Is IQ?
What Is Emotional Intelligence?
How Does the MSCEIT Relate to Leadership?
The Self-Report of Emotional Intelligence
Other Models
Can Self-Reporting Emotional Intelligence Be Valid?
Self-Report Emotional Intelligence, IQ, Personality, and Work Performance
CHAPTER 4. EMOTIONAL CONTAGION
Spreading Emotions @work
Emotional Temperature
A Tale of Two Leaders
What Does the Research Say about Emotional Contagion?
How Does a Leader's Emotional Intelligence Affect Others?
PART I. THE BUILDINGBLOCKS OF EMOTIONAL INTELLIGENCE
CHAPTER 5. SELF-PERCEPTION. KNOW THYSELF
Emotional Self-Awareness: Know Your Feelings
Changing Your Perception of Stress
Looking at Self-Awareness and Self-Regard
How Does Self-Regard Relate to Leadership?
Self-Regard and Toxic Leadership
Does Leader Self-Perception Relate to Subordinates' Performance?
Discovering Your Self-Regard
Emotional Self-Regard: What to Do about It
Know Thyself – Self-Actualization
Gauging Self-Actualization
PART II. SELF-EXPRESSION AND LEADERSHIP
CHAPTER 6. SELF-EXPRESSION. COMMUNICATION THROUGH WORDS AND ACTION
Your Emotional Expression
What Emotions Motivate Your Staff?
How Can You Better Express Yourself?
Asserting Yourself
How Assertiveness Impacts Leaders across Cultures
Becoming More Independent
PART III. INTERPERSONAL ABILITIES AND LEADERSHIP
CHAPTER 7. INTERPERSONAL. CREATING THE BONDS OF TRUST
Developing Your Interpersonal Skills
The Importance of Influence
What Leaders Need to Know about Empathy
How Important Is Empathy in a Leader?
Empathy and Emerging Leaders
Empathy and Gender
Empathy around the World
Empathy: What Can We Do about It?
Social Responsibility and Work
What about the Bottom Line?
Social Responsibility Internationally
Increasing Your Social Responsibility
PART IV. DECISION MAKING AND LEADERSHIP
CHAPTER 8. MAKING BETTER DECISIONS: EMOTIONALLY
Trusting Your Instincts
Problem Solving
The Mood You're In
The Mood You Create
How Those “Incidental” Emotions Can Affect You
The Influence of Positive Emotions
The Direct Effects of Emotion
What about the Object of the Decision?
Making Decisions: Feelings versus Calculations
How Subjective Are Our Feelings?
Deciding with Feelings or Logic
Emotional Decision Making and the Brain
Making Strategic Business Decisions
Decision Making and Reality Testing: Which Emotions When?
Impulse Control and Decision Making
PART V. STRESSMANAGEMENT AND LEADERSHIP
CHAPTER 9. STRESS MANAGEMENT AND LEADERSHIP
Stress Tolerance and Leadership
How Can You Better Manage Your Time?
The Half-Full Glass
PART VI. THE FOUR PILLARS OF SUCCESSFUL LEADERSHIP. DEVELOPMENT OF THE MODEL
CHAPTER 10. THE FOUR PILLARS OF SUCCESSFUL LEADERSHIP. DEVELOPING THE MODEL
Developing the Four-Pillar Model: Theories of Leadership
Developing the Four-Pillar Model: Collecting and Analyzing the Data
The Four Pillars
Emotional Intelligence and Derailers
CHAPTER 11. PILLAR I: DEVELOPING AUTHENTICITY
Authenticity
Becoming a More Authentic Leader
Becoming More Authentic
Summary
Example of Authentic Leadership
Being Real and the Culture of Reality TV
Why Is This Relevant to Leadership?
CHAPTER 12. PILLAR II: DEVELOPING LEADER COACHES
Coaching
What Is a Coaching Leader?
Better Conversations
Develop Strengths
Emotional Skills
Example of Coaching Leadership
CHAPTER 13. PILLAR III: DEVELOPING INSIGHT
Insight
Discovering Your Purpose
Communicating the Purpose
What Is an Insightful Leader?
Self-Actualization
CHAPTER 14. PILLAR IV: DEVELOPING INNOVATION
Innovation
Examples of Innovative Leaders
What Is an Innovative Leader?
Self-Actualization
What Do Participants Produce?
Developing the Ideas
CHAPTER 15. WHAT 360S CAN TELL US ABOUT LEADERS AND POTENTIAL LEADERS
How Can We Better Assess High Potentials or Emerging Leaders?
How Do Self versus Others Leadership EQ 360 Ratings Compare? Or Do Leaders Overrate Themselves?
International Trends in Leadership
How the Countries Ranked
Emotional Intelligence and the GLOBE Theory
Leadership Orientations and Emotional Intelligence
16. ENTREPRENEURIAL LEADERSHIP AND EQ
The EQ Leader: Entrepreneurial CEOs
Succeeding in a Small Enterprise: Success Running a Dentist Office
What Does It Take to Be an Entrepreneur?
Musician Entrepreneurs
CHAPTER 17. SOME NEW THINGS WE'RE LEARNING ABOUT LEADERSHIP
This Chapter
Neuroscience and Leadership
How Do We Manage Change?
How Gen Zers Will Impact the Workplace
How Does the Servant Leader Model Relate to Emotional Intelligence?
Leading from the Top: Effective Boards of Directors
What Can We Learn from Unusual Leaders?
Using the Four Pillars
Investing in Improving Leaders' Emotional Intelligence
A Study Increasing Leaders' Emotional Intelligence
Emotional Intelligence Training in Organizations
ACKNOWLEDGMENTS
ABOUT THE AUTHOR
