Winning the War for Talent in Emerging Markets

Winning the War for Talent in Emerging Markets
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The war for talent is heating up in emerging markets. Without enough “brain power,” multinationals can’t succeed in these markets. Yet they’re approaching the war in the wrong way—bringing in expats and engaging in bidding wars for hotshot local “male” managers.The solution is hiding in plain sight: the millions of highly educated women surging into the labor markets of Brazil, Russia, India, China, and the United Arab Emirates. Increasingly, these women boast better credentials, higher ambitions, and greater loyalty than their male peers.But there’s a catch: Attracting and retaining talented women in emerging economies requires different strategies than those used in mature markets. Complex cultural forces – family-related “pulls,” such as daughterly duties to parents and in-laws, and work-related “pushes,” such as extreme hours and dangerous commutes – force women to settle for dead-end jobs, switch to the public sector, or leave the workforce entirely.In Winning the War for Talent in Emerging Markets, Sylvia Ann Hewlett and Ripa Rashid analyze these forces and present strategies for countering them, including:• Sustaining ambition through stretch opportunities and international assignments• Combating cultural bias by building an infrastructure for female leadership (networks, mentors, sponsors)• Introducing flexible work arrangements to accommodate family obligations• Providing safe transportation, such as employer-subsidized taxi servicesDrawing on groundbreaking research, amplified with on-the-ground examples from companies as diverse as Google, Infosys, Goldman Sachs, and Siemens, this book is required reading for all companies seeking to strengthen their talent pipeline in these rich and expanding markets.

Оглавление

Sylvia Ann Hewlett. Winning the War for Talent in Emerging Markets

THE TALENT GAP IN EMERGING ECONOMIES

EDUCATED BRIC WOMEN: A NEW NARRATIVE

THE BENEFITS BRIC WOMEN BRING

AN INTRICATE WEB OF PUSHES AND PULLS

METHODOLOGY AND THEMATIC FOCUS

THE LESSON FOR GLOBAL COMPANIES

EDUCATIONAL EXCELLENCE

ASPIRATION AND AMBITION

AN ENVIABLE WORK ETHIC

THE LESSON FOR GLOBAL COMPANIES

THE FORCE OF FAMILY

ELDER CARE: A TICKING TIME BOMB

EXTREME JOBS

BIAS AND STEREOTYPES

TRAVEL BARRIERS

DAILY DANGERS AND SAFETY CONCERNS

THE LESSONS FOR GLOBAL COMPANIES

THE CHANGING FACE OF TALENT

A COMPLEX WEB OF PULLS

Marriage and Motherhood First

Elder Care: An Additional Load

PUSH FACTORS AT WORK

Bias and Discrimination

Safety Concerns

THE LURE OF THE PUBLIC SECTOR

CONCLUSION

THE CHANGING FACE OF TALENT

A COMPLEX WEB OF PULLS

The Perils and Perks of Motherhood

Elders on the Edge

Tolstoy Said It Best

PUSH FACTORS

Extreme Job Demands

The Lure of Multinational Corporations

CONCLUSION

THE CHANGING FACE OF TALENT

An Accomplished and Valued Talent Pool

Commitment and Loyalty

A COMPLEX WEB OF PULLS

PUSHES AT WORK. Bias in the Workplace

Safety and Travel

The Lure of the Public Sector

CONCLUSION

THE CHANGING FACE OF TALENT

A COMPLEX WEB OF PULLS

The Good Daughter

The Good Mother

PUSH FACTORS AT WORK

Bias and Discrimination

Style Sabotage

Extreme Hours

Travel and Safety

The Competition: The Public Sector and Chinese Companies

CONCLUSION

THE CHANGING FACE OF TALENT

A COMPLEX WEB OF PULLS

The Force of Tradition

Family First

PUSH FACTORS AT WORK

Extreme Jobs

Restrictions on Travel

Bias in the Workplace

The Lure of the Public Sector

CONCLUSION

BLOOMBERG: Women Moving Markets

ERNST & YOUNG: Inclusive Recruiting Strategy

GOLDMAN SACHS: New Markets Mobility Exchange

GOOGLE INDIA: Women in Engineering Award Program

HSBC: Flexible Work Arrangement

INFOSYS: Infosys Women's Inclusivity Network

PEPSICO INDIA: Breaks into Beginnings

SIEMENS: BRIC and ME

BOEHRINGER INGELHEIM: Extended Business Trips

CISCO SYSTEMS: Power Camp

CITI: Latin American Banker Mobility Program

GE: Women's Network

GENPACT: Female-Friendly Policies

HSBC: Cross-Functional Development Panel

INTEL: Women at Intel Network

LENOVO: Women in Lenovo Leadership

NOVARTIS: Executive Female Leadership Program

PFIZER: Global D&I Action Teams

SIEMENS: Ambassador Program

STANDARD CHARTERED BANK: Women in Leadership Program

BOOZ & COMPANY: Middle East Flexibility

CISCO SYSTEMS: Extended Flex Program

DEUTSCHE BANK: India Diversity Council

ERNST & YOUNG INDIA: Innovative Workplace

GE INDIA: Assertiveness for Work Effectiveness Program

GOLDMAN SACHS INDIA: Work/Life Skills

GOOGLE: A Safe and Comfortable Commute

PFIZER INDIA: Creating a High-Performance Community

SODEXO: Women's Networks in China

WIPRO: WoW

THE BLANK SLATE PHENOMENON

SHIFTING GENDER ROLES

MILLENNIALS AND THE REWARDS REMIX

TOWARD A NEW PARADIGM

Flexibility

Rethinking the Traditional Career Model

THE ROAD MAP FOR CHANGE

METHODOLOGY

CHARTS

Chapter 1: Unprecedented Advantages

Chapter 2: Pitfalls and Trip Wires

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In Plain Sight

In the three years since Goldman Sachs launched its business in Brazil, growth has exceeded all expectations. Head count in the São Paulo headquarters has grown from 25 to 250, and Valentino Carlotti, president of Goldman Sachs Bank in Brazil, predicts it will double again in the next two to three years. So what concerns him?

.....

Educated women represent the vanguard of talent management. Just as emerging markets can bolster a company's bottom line, the lessons learned in attracting, sustaining, and retaining the best and brightest women in those markets can enhance and strengthen an organization's operations worldwide. For all companies, both multinational and local, a deeper understanding of the professional needs and aspirations of educated women in developing markets is the surest route to continued growth, now and in the future.

What I've learned from this is that I always have to be 150 percent prepared. Before having an interaction with them, I try to think about all of the questions and all of the resistance that might come up during the conversation. It's like I have to prove myself twice as much as if I were a man.

.....

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