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For starts, learn to notice the specific kind of influence you have on people and what you get as a result. I have often encountered situations when a manager seems to say, "Full speed ahead!" but it’s nothing but empty words. Instead, all of their actions seem to "pull up the handbrake," so to speak, and then they are surprised that the company is stuck in place and not moving anywhere! It’s worth remembering that this influence comes from every word and behavior, from any gesture or facial expression, and even from silence, inaction or a lack of reaction.
Under no circumstances am I pushing you towards insincerity. That is a worthless endeavor since everyone around you will sense those signals that we cannot consciously manage. I’m asking you to comprehend the results of your influence on your subordinates, to take responsibility for it, and to search inside yourself for those deeper reasons that force us to behave in a certain way. Finally, I am asking you to change your interpretation of the situation. As a result, you will transform your own actions, and thanks to that, new results will follow.
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