Evaluation in Today’s World

Evaluation in Today’s World
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Understand how to implement high-quality evaluations within different cultural contexts in the world.   Evaluation in Today’s World: Respecting Diversity, Improving Quality, and Promoting Usability is a timely and comprehensive textbook that guides students, practitioners, and users of evaluations in understanding evaluation purposes, theories, methodologies, and challenges within today’s sociocultural and political context. Veronica G. Thomas and Patricia B. Campbell include discussions of evaluation history, frameworks, models, types, planning, and methods, through a social justice, diversity, and inclusive lens. The authors focus on ethics in diverse cultural contexts, help readers understand how social problems and programs get politicized and, sometimes, framed through a racialized lens, show how to engage stakeholders in the evaluation process, and communicate results in culturally appropriate ways.

Оглавление

Veronica G. Thomas. Evaluation in Today’s World

Praise for the Book

Evaluation in Today’s World

Brief Table of Contents

Detailed Table of Contents

Preface

Who We Are

Contents of the Book and Challenging Assumptions

Organization and Pedagogical Features

Teaching Resources

About the Authors

Acknowledgments

Chapter 1 Evaluations of Future: Inclusive, Equity-Focused, Useful, and Used

Introduction

An Overview of the Book

Structure of the Book

Chapter Content

An Overview of Evaluation

Definitions of Evaluation

Evaluation Characteristics

Activity: Defining Evaluation

Evaluative Thinking

Activity: Applying Evaluative Thinking

Identify and Challenge Assumptions & Assertions

Seek Out Blind Spots

Capture Musings & Learning Questions

Race, Racism, Social Justice, and a Racialized Perspective

Other Social Justice Issues

Objectivity and Bias. Objectivity

Bias. Explicit Bias

Reflect and Discuss: My Biases

Implicit Bias

Activity: Take the Implicit Association Test (Optional)

Voices From the Field

Reducing Bias

Activity: Reflections on Working With White People and Antiracism

Culture, Cultural Competence, and Cultural Responsiveness

The Impact of Politics

Case Studies: Evaluation Results vs. Politicians. 21st Century Community Learning Centers

Project DARE (Drug Abuse Resistance Education)

The Current Climate

Activity: Validating “Truth”

Summary

Supplemental Resources. Bruner Foundation: Effectiveness Initiatives

Equitable Evaluation Initiative

Evaluation Resource Hub: Evaluative Thinking

National Parenting Education Network: Introduction to Evaluation

Chapter 2 Evaluation Ethics and Quality Standards

Introduction

Reflect and Discuss: What Ethics Means to You

A Brief Historical Perspective on Research Ethics

The Nuremberg Code of 1947

The Tuskegee Syphilis Study of 1932–1972

Reflect and Discuss: The Tuskegee Timeline

The Study Begins

What Went Wrong?

The Study Ends and Reparation Begins

Guiding Questions

The Radiation Studies of 1940–1960

The HeLa Story: 1950s and Beyond

Beyond Medical Studies and Physical Harm: The Milgram Study of 1963

Reflect and Discuss: Ethical Considerations and Authority Figures

The National Research Act of 1974

The Continuing Importance of Research Ethics

Ethics in Evaluation

Case Study: Identifying Hidden Agendas and Ethical Land Mines

The Case of the Sensitive Survey

Sources of Ethical Thinking

Reflect and Discuss: Evaluator Sources for Ethical Thinking

Case Study: Moving Beyond Past Experience

Cultural Competence as an Ethical Imperative

Reflect and Discuss: Self-Exploration

Ethical Dimension of Racial Bias

Case Study: Raising the Issue of Racism in Evaluation of a Program

Mathison’s Description of the Case

Ethical Sensitivity and Dilemmas

Activity: Ethical “Blind Spots” in Evaluation

Case Study: The Compromised Evaluator?

Sources of Ethical Dilemmas

Handling Ethical Dilemmas

Case Study: Revising the Evaluation Report

Scenario

What is the ethical course of action?

Reflect and Discuss: You Didn’t Hear It From Me!

The Situations

Questions for Discussion

Ethics and Conflicts of Interest

Ethical Challenges and Dilemmas Across the Evaluation Process

Case Study: Ethical Challenges Commonly Reported by Evaluators. Entry/Contracting Phase

Designing the Evaluation Phase

Data Collection Phase

Data Analysis and Interpretation Phase

Communication of Results Phase

Utilization of Results Phase

Ethical Principles and Standards for Evaluators and Evaluations

The Evaluators’ Ethical Guiding Principles

Case Study: Application of the Evaluators’ Ethical Guiding Principles

The Program Evaluation Standards

Voices From the Field

Evaluation Corruptibility and Fallacies

Evaluator Role, Power, Politics, and Ethics

Interplay of Politics and Ethics

Case Studies of: Political Power Plays in Evaluation With Ethical Ramifications. Political Power Plays Engaged in by Evaluatees

Political Power Plays Engaged in by Evaluators

Political Power Plays Engaged in by Other Stakeholders

Summary

Supplemental Resources. Practical Strategies for Culturally Competent Evaluation

The Belmont Report

“Human Subjects”

Protection of Human Subjects in Research

Human Subjects Research (HSR)—CITI Program

Web Links to Ethical Principles and Quality Standards

Descriptions of Images and Figures

Chapter 3 Historical Evolution of Program Evaluation Through a Social Justice Lens

Introduction

History of Evaluation Through a Social Justice Lens

Evaluation Prior to Modern Times of the 20th Century

Intersection Between Education and Evaluation Pre–20th Century

Early Social Experiments

Overview of Evaluation in the 20th Century

Evaluation in the First Half of the 20th Century: 1900–1950s

Evaluation During the New Deal, Wartime, and Economic Growth: 1930s–1950s

The Cambridge-Somerville Youth Program Evaluation

Case Study: Example of Experimental Evaluation in the 1930s: The Cambridge-Somerville Youth Study

Program Description

Method and Procedures

Selected Results

Reflect and Discuss

Sputnik’s Impact on the Growth of Evaluation

Prominent Influencers and Users of Evaluation During the 20th-Century Early Years: 1930s–1950s

Kurt Lewin

Alva and Gunnar Myrdal

Ralph W. Tyler

Hidden Figures and Histories in Early-20th-Century Evaluation

Voices From the Field

Ambrose Caliver

Reid E. Jackson

Rose Butler Browne

Aaron A. Brown

Leander L. Boykin

Journal of Negro Education and Founding Editor Charles H. Thompson

Reflect and Discuss: Pre–Brown v. Board of Education (1954) Evaluation Publications in the Journal of Negro Education

Evaluation in 1960–2000

Federal Legislation and Great Society Programs

The Professionalization of the Field

Growth of Evaluation Scholarship

Establishment of Professional Societies in Evaluation

Graduate Training and Professional Development in Evaluation

Establishment of Standards and Codes of Conduct

Methodological Approaches and Paradigm Wars

Two Influential Scholars’ Contributions to Methodological Approaches of the 1960s–1970s

Donald T. Campbell

Lee J. Cronbach

Rethinking the Role of Evaluation

Reflect and Discuss: The Perry Preschool Project

Brainstorming Questions

Influential Women in Evaluation: 1970s–1990s

Carol H. Weiss

Yvonna S. Lincoln

Eleanor Chelimsky

Floraline I. Stevens

Lois-Ellin Datta

Laura Leviton

Beatriz Chu Clewell

Influential 20th-Century Evaluator: An Activity

Activity: Research an Influential Person or Event

21st-Century Evaluation: Expanding the Focus

Strengthening Evaluation at the Federal Level

Case Study: Evaluation Activities of the Centers for Disease Control and Prevention

Shift in the Quantitative–Qualitative Debate

Increased Emphasis on Social Justice and Diversity

Support for Capacity Building

Summary

Supplemental Resources. Major Evaluation Journals

CDC Evaluation Resources

University Programs in Evaluation

Descriptions of Images and Figures

Chapter 4 Evaluation Paradigms, Theories, and Models

Introduction

The Value of Scientific Paradigms and Theories in Evaluation

The Nature of Scientific Paradigms

Reflect and Discuss: Paradigms Shaping Your Everyday Worldview

Theories for Guiding and Improving Evaluation Practice

Social Science Paradigms and Theories. Social Science Paradigms

Application of Social Science Paradigms in Evaluations

Case Study: Evaluating the Same Project Using Different Social Science Paradigms. Project Description

Positivism/Postpositivism

Interpretivism/Social Constructivism

Pragmatism

Critical Theory

Activity: Applying Paradigms to Evaluation Study

Project Rationale and Overview

Social Science Theories

Activity: Interface Among Social Science Theory, Social Programming, and Evaluation

Program Theory of Change

Activity: School Violence Reduction Program Theory of Change

Evaluating Program Theory

Evaluation Theories, Models, and Approaches

Why Should We Care About Evaluation Theory?

Voices From the Field

Distinguishing Evaluation Theories, Models, and Approaches

Classifying Evaluation Approaches and Theories

Five-Category Classification

Activity: Categorizing Evaluation Studies

The Evaluation Tree

Voices From the Field

Mertens and Wilson’s Four-Branch Tree of Evaluation Approaches

Evaluation Theories Within a Cultural Context

Evaluation Approaches and Theories: A Summary Description of Selected Examples

Summary

Supplemental Resources. Theory of Change: A Practical Tool for Action, Results, and Learning

Using Theory of Change to Design and Evaluate Public Health Interventions: A Systematic Review

Theory of Change

Descriptions of Images and Figures

Chapter 5 Social Justice and Evaluation: Theories, Challenges, Frameworks, and Paradigms

Introduction

Social Justice

Definitions of Social Justice

Reflect and Discuss: Defining Social Justice

Marginalized Groups

Impacts of Marginalization

Fixing the Group vs. Fixing the System

Activity: Finding My Privilege and Oppression

Theories Providing Context for Social Justice Evaluations

Critical Race Theory

Feminist Research and Theory

Case Study: Being Heard

Queer Theory

Disability Theory

Case Study: The Jerry Lewis Muscular Dystrophy Telethon

Reflect and Discuss: Medical Condition or Culture or Both

Race, Racism, and Evaluation

Challenges to Social Justice and Evaluation. Traditional Definitions of Rigor

Deficit Models

Cultural Conflict of Interest

Efforts to Reduce the Impact of Racism on Evaluation

Cultural Competence and Cultural Responsiveness

Reflect and Discuss: What Would You Do?

Evaluation Models and Social Justice

Social Justice–Oriented Evaluation Frameworks and Paradigms

Transformational Evaluation

Voices From the Field

Reflect and Discuss: Applying a Transformational Paradigm

Empowerment Evaluation

Case Studies: Empowerment Evaluation Around the World

Feminist Evaluation

Participatory Evaluation

Case Study: Students as Evaluators

Deliberative Democratic Evaluation

Collaborative Evaluation

Equity-Focused Evaluation

Case Study: Equity-Focused Evaluation Case Studies

Voices From the Field

Summary

Supplemental Resources. Resources for Culturally Responsive Evaluation

EvalIndigenous

BetterEvaluation

Social Justice Theory Resources. Critical Race Theory

Feminist Theory

Queer Theory

Disability Theory

Descriptions of Images and Figures

Chapter 6 Evaluation Types With a Cultural and Racial Equity Lens

Introduction

Classifying Evaluations

An Overview of Formative and Summative Classification

Reflect and Discuss: Optimal Circumstances for a Formative vs. Summative Evaluation

Distinguishing and Coupling Formative and Summative Evaluations

Other Evaluation Classifications

Different Types of Evaluations

Voices From the Field

Formative and Implementation Evaluations

Needs Assessments

Case Study: Example of a Needs Assessment Statement of Purpose

Delivery System Reform Incentive Program Brief Description

Purpose of Needs Assessment

Evaluability Assessments

Reflect and Discuss: Six-Step Process for Conducting an Evaluability Assessment

Questions for Discussion

Process Evaluations

Case Study: Process Evaluation of Teen Pregnancy and Parenting Program

Progress Evaluations

Activity: Planning a Formative Evaluation

Questions for Discussion

Summative, Outcome, and Impact Evaluation Types

Outcome Evaluations

Reflect and Discuss: Outcome Evaluation of Teen Pregnancy and Parenting Program

Case Study: Strong Through Every Mile Program Examples of Short-Term, Intermediate, and Long-Term Results

Impact Evaluations

Efficiency Evaluations

Reflect and Discuss: Importance of Detecting Cost Benefits

The Cost of Saving Lives: An Example

Question for Discussion

Case Study: CDC Cost-Effectiveness Evaluations. Intervention Is More Effective and Less Costly

Childhood Vaccination Program Example

Intervention Is More Effective and More Costly

Sexually Transmitted Diseases Treatment Example

Alternative Types of Evaluations

Rapid Evaluations

Case Study: Rapid Evaluations

Rapid Evaluation Example I

Rapid Evaluation Example II

Activity: Rapid Evaluation and You

Metaevaluations

Developmental Evaluations: Another Alternative to Formative–Summative

Case Study: Developmental Evaluation of Leadership Program

Putting It All Together

Activity: Putting It All Together: What Would You Do?

Summary

Supplemental Resources. W. K. Kellogg Foundation Step-by-Step Guide to Evaluation: How to Become Savvy Evaluation Consumers

Evaluability Assessment Checklist

Descriptions of Images and Figures

Chapter 7 Social Programming, Social Justice, and Evaluation

Introduction

Understanding Social Problems and Social Programs Through a Social Justice Lens. Wicked Problems

Case Study: Global Food Insecurity as a Wicked Problem

Activity: Wicked Problems You See

Social Problems: Definition, Description, and Theoretical Underpinnings

Objective Element of Social Problems

Subjective Element of Social Problems

Sources of Social Problems

Social Problems’ Fluid Nature

Reflect and Discuss: Major Social Problems in Your Community

Social Programs Through a Social Justice and Transformative Lens

Reflect and Discuss: Social Programming and Evaluation Through a Social Justice and Transformative Lens

Voices From the Field

Power, Political, and Economic Nature of Social Problems

Activity: Research the Literature: Who Suffers and Who Benefits

Equity-Based Social Programming

Structural Racism, Social Programming, and Evaluation

Integrating Program Planning and Evaluation Planning

Social Program Evaluations vs. Social Project Evaluations: Distinctions and Implications

Key Program/Project Components Every Evaluator Must Understand

Program Mission

Program Goals

Program Objectives

Activity: Making Objectives SMART

Program Activities

Program Resources

Putting It All Together: Program Mission, Goals, Objectives, Activities, and Resources

Case Study: The Components of a Sample Project

Mission Statement

Goal Statements

SMART Objective Statements

Activities

Resources

Activity: Design Your Own Project

Logic Models: Linking Program Components

Benefits of Logic Models for Program Planning

Limitations of Logic Models

Logic Models and Evaluation Planning

Components of Logic Models

Types and Looks of Logic Models

Nested Logic Models

Activity: Develop Your Own Draft Logic Model

Hypothetical Project

Beyond Traditional Linear Logic Models. Fuzzy Logic Models

Circular Logic Models

Culturally Relevant Logic Models

Afrocentric-Centered Logic Model Approaches

Logic Models From an Indigenous Framework

Summary

Supplemental Resources. Writing SMART Objectives

Readings on Wicked Problems

Logic Model Resources. Enhancing Program Performance With Logic Models

CDC Evaluation Documents, Workbooks, and Tools: Logic Models Series

Developing a Logic Model or Theory of Change

Logic Models: Templates, Examples, and Bibliography

Descriptions of Images and Figures

Chapter 8 Responsive Stakeholder Engagement and Democratization of the Evaluation Process

Introduction

Who Are Stakeholders?

Valuing Stakeholders and Diverse Stakeholder Engagement

Identifying and Classifying the Right Stakeholders

Stakeholder Classifications

Case Study: Classifying Stakeholders

Real Context and Hypothetical Project Description

Activities

Key and Hidden Stakeholders

Reflect and Discuss: Hidden Stakeholders Speak Out

Democratizing the Evaluation Process With Stakeholders

Case Study of Inclusion, Democratic Participation, and Social Justice in Evaluation

Inclusion

Democratic Participation

Social Justice

Relationships, Values, and Stakeholder Engagement

Voices From the Field

Responsive Stakeholder Engagement

The Misuse of Responsive Stakeholder Engagement

Continuum of Stakeholder Engagement: From Nonresponsive to Responsive

Barriers to Responsive Stakeholder Engagement

Case Study: Handling Stakeholder Conflict

The Situation

Activity: Identify Potential Stakeholder Conflict

REACT Description

Benefits of Responsive Stakeholder Engagement

Case Study: Salud America! The Messiness and Value of Stakeholder Engagement

Six-Step Process for Responsive Stakeholder Engagement

Step I: Prepare for Diverse Stakeholder Engagement

Step II: Identify The Full Range of Diverse Stakeholders

Step III: Identify and Prioritize Key Stakeholders

Step IV: Determine Stakeholders’ Values, Needs, Motivations, Interests, And Concerns

Step V: Determine Where Key Stakeholders Fall on the Stakeholder Continuum

Step VI:Create a Process For Ongoing Stakeholder Engagement

Communicating With Stakeholders

Activity: Developing a Stakeholder Engagement Communications Plan

Summary

Supplemental Resources. Identifying and Analyzing Stakeholders and Their Interests

The Value of Engaging Stakeholders in Planning and Implementing Evaluations

The Role of Stakeholders in Educational Evaluation

Stakeholder Involvement in Evaluation: Three Decades of the American Journal of Evaluation

Chapter 9 Planning the Evaluation

Introduction

Dealing With Power Imbalances During Evaluation Planning

Reflect and Discuss: Hidden and Invisible Sources of Power in Our Own Lives

Issues for Reflection and Discussion

Planning for Culturally Responsive and Social Justice–Oriented Evaluations

Voices From the Field

Reflect and Discuss: Hypothetical STEM Project on Indigenous American Reservations

Evaluation Planning Activities

Identifying and Involving Stakeholders in Evaluation Planning

Identifying Stakeholders and Their Potential Role(s)

Involving Stakeholders

Case Study: Talent Development Evaluation Framework: Making Community Connections and Involving Stakeholders in Evaluation Planning

The Case for Planning Urban School Evaluations: A Brief Description

Analysis of the Context

Identifying and Clarifying Project Goals

Reflect and Discuss: Working With Stakeholders to Clarify Project Goals

The Situation

Identifying the Purpose(s) of the Evaluation

Varying Stakeholders’ Perspectives on Evaluation Goals and Priorities

Case Study: Gaining Consensus on Evaluation Purpose Through Engaging Stakeholders

Funder’s Priorities

Project Administrators’ Priorities

Evaluator’s Priorities

Defining Success in Evaluation Planning

The Problem With “Parity” as Success Definition

Beyond Quantitative Definitions of Success

Activity: Defining Success

Identifying Indicators

Understanding Different Types of Indicators

Reflect and Discuss: Social Justice–Related Outcome Indicators

Levels of Indicators

Case Study: Broadening Participation Indicators at Various Levels

Developing Timelines

Identifying Resource Needs

Assembling an Evaluation Team

Identifying the Evaluation Team’s Roles and Responsibilities

Internal vs. External Evaluators

Evaluation Planning and Management Visualization Tools

Gantt Charts

Case Study: Simple Gantt Chart for Planning an Evaluation of a Professional Development (PD) Project

Program Evaluation Review Technique (PERT) Charts

Time and Task Charts or Data Maps

Developing a Written Evaluation Plan

Overcoming Pitfalls in Evaluation Planning

Summary

Supplemental Resources. Community Tool Box

Gantt Project

Project Chart Software for Both Gantt and PERT Charts

Descriptions of Images and Figures

Chapter 10 Evaluation Questions That Matter

Introduction

Reflect and Discuss: Three Critical Functions of Evaluation Questions

Questions for Discussion

Why Evaluation Questions That Matter?

Questions That Matter Meet Information Needs of Diverse Users

Questions That Matter Set the Stage for the Collection of Credible Evidence

Case Study: What Is Credible Evidence?

Questions for Discussion

Power and Privilege Issues in Formulating Evaluation Questions

Characteristics of Good Evaluation Questions: An Overview

Good Questions Align With the Funder’s Requirements

Good Questions Are Useful and Ask About Important Issues

Good Questions Are Tailored and Appropriate to Local Needs

Good Questions Are Clear, Specific, and Well Defined

Good Questions Are Researchable (or Answerable)

Good Questions Are Realistic Considering Contexts and Project Realities

Good Questions Are Reasonable in Number and Scope

Sources of Evaluation Questions

Prioritizing Evaluation Questions for Diverse Audiences

Inclusion/Exclusion Criteria for Prioritizing Evaluation Questions: Two Approaches

U.S. Agency for International Development (USAID) Approach

Centers for Disease Control and Prevention (CDC) Approach

Steps to Identifying, Formulating, and Prioritizing Questions That Matter

Voices From the Field

Activity: Generating and Prioritizing Evaluation Questions

Types of Evaluation Questions

Program Theory Questions

Context Questions

Process Questions

Relevance Questions

Outcomes Questions

Impact Questions

Case Study: FACES Sample Process, Outcomes, and Impact Questions

Sample Process Questions

Sample Outcomes Questions

Sample Impacts Questions

Cost-Benefit and Cost-Effectiveness Questions

Sustainability Questions

Activity: Generating Different Types of Evaluation Questions

Summary of Different Types of Evaluation Questions

Summary

Supplemental Resources. Evaluation Questions Checklist for Program Evaluation

Checklist for Assessing Your Evaluation Questions

Chapter 11 Selecting Appropriate Evaluation Designs

Introduction

Rigor

Bias

Practical Considerations

Theoretical and Cultural Considerations

Reflect and Discuss: What Counts as Evidence?

Voices From the Field

Control and Comparison Groups

Case Study: The Impact of Comparison Groups on Data Interpretation

Ethical Issues

Ethical Use of Control and Comparison Groups

Case Study: Using Control and Comparison Groups

Activity: Justifying Using Control or Comparison Groups

Longitudinal Data

Activity: Using U.S. Census Bureau Data

Activity: Selecting Comparison Data

Evaluation Designs

Experimental Designs

Feasibility of Implementation

Case Study: Opening Doors

Quasi-experimental Designs

Feasibility of Implementation

Pretest/Posttest Designs

Feasibility of Implementation

Retrospective Pretest Designs

Feasibility of Implementation

Case Study: An Accidental Design

Case Studies/Ethnography

Case Study: An Exemplary Example

Feasibility of Implementation

Rival Hypotheses and Threats to Validity

The Best Design for the Question

Activity: Choosing Designs

Summary

Supplemental Resources “How to Solve U.S. Social Problems When Most Rigorous Program Evaluations Find Disappointing Effects”

Research Methods Knowledge Base: Design

Research Ready: Qualitative Approaches

StudentTracker for Outreach

Chapter 12 Defining, Collecting, and Managing Data

Introduction

Qualitative and Quantitative Data

Sources of Qualitative Data

Interviews

Focus Groups

Observations

Participant-Generated Visual Data

Sources of Quantitative Data. Surveys and Other Structured Questionnaires

Records and Other Archival Data

Strengths and Weaknesses of Qualitative and Quantitative Data

Activity: What Data Would You Collect?

Ensuring Data Quality. Validity

Voices From the Field

Types of Validity

Voices From the Field

Reliability. Reliability of Quantitative Data

Reliability of Qualitative Data

Pilot-Testing

Response Rates

Protection of Human Participants

Activity: Exempt, Expedited, Full Review, or Not Research?

Using Existing Measures or Developing New Ones

Sources of Measures

Assessing Existing Measures

Measuring Complex Concepts

Activity: You Can’t Measure Love, or Can You?

Modes of Data Collection

Activity: Making It Better: Improving Data Collection Techniques

Data Management. Mapping Data Collection to Project Goals and Objectives

Activity: Mapping the Data

Timing

Electronic Controls and Data Cleaning

Privacy

Data Management Plans

Summary

Supplemental Resources. Overview: Data Collection and Analysis Methods in Impact Evaluation

People or Systems? To Blame Is Human. The Fix Is to Engineer

Informed Consent in Human Subjects Research

Code of Federal Regulations Title 45 Public Welfare Department of Health and Human Services Part 46 Protection of Human Subjects

Chapter 13 The Best Analysis for the Data

Introduction

Deductive and Inductive Reasoning. An Overview of Deductive and Inductive Reasoning

Case Study: Generating Hypotheses

Using Deductive and Inductive Reasoning

Activity: Using Inductive or Deductive Reasoning

Quantitative Analysis. Levels of Quantitative Data

Activity: Determining Levels of Data

Activity: Are Attitude Scales Ordinal or Interval Data?

Descriptive Statistics

Case Study: Summarizing Data

Inferential Statistics and Statistical Significance

Parametric and Nonparametric Statistics

Case Study: An Accidental Design: The Analysis

Effect Size

Activity: Analyzing Group and Individual Differences

Decision Error and Statistical Power

Hypothesis Testing

Difference-Based and Relationship-Based Analysis

Case Study: A Simple Social Network Analysis

Disaggregating Data

Activity: Who Am I?

Activity: Disaggregating Data

Qualitative Analysis

Voices From the Field

Sources of Qualitative Data

Coding and Codebooks

Activity: Applying Codes and Coding

Activity: Developing and Using Codes

Sample Qualitative Analysis Models

Activity: Following Williams’s Four Steps

Case Study: A Comprehensive Qualitative Coding Process

Summary

Supplemental Resources. Computational Handbook of Statistics (3rd ed.)

Choosing the Correct Statistical Test in SAS, STATA, SPSS, and R

Developing and Using a Codebook for the Analysis of Interview Data: An Example From a Professional Development Research Project

How to Lie With Statistics

Open Coding

Descriptions of Images and Figures

Chapter 14 Reporting, Disseminating, and Utilizing Evaluation Results

Introduction

Reporting Results

The Full Evaluation Report

Other Reporting Mechanisms. Stand-Alone Summaries

A One-Page Bullet Point Summary

A Summary of Conclusions and Recommendations

Case Study: A Summary of Conclusions and Recommendations. Conclusion

Supporting Data

Feedback Reports

Oral Presentations

Sharing of Raw Data

Developing High-Quality, Accessible Reports and Presentations

Readability

Activity: Testing Readability

Activity: Trying Translation Software

Words Matter

Reflect and Discuss: Hot-Button Words

Images Matter

Reflect and Discuss: Who Likes What and Why

Visually Representing Data

Tables

Activity: Using Word and Excel to Make Tables

Reflect and Discuss: Interpreting Different Tables

Figures

Reflect and Discuss: What are Your Chart Preferences?

Reflect and Discuss: Comparing Scatter Plots and Descriptive Statistics

Dashboards

Dissemination. Why Disseminate

Dissemination Plans

Reflect and Discuss: Sharing Information

Using Websites and Social Media

Using Mainstream Media

Keep It Simple

Keep It Interesting

Creative Dissemination Modes

Working With Others

Reflect and Discuss: Effective Dissemination Strategies

Using Evaluation Results

Voices From the Field

Reflect and Discuss: Using Evaluation

Case Study: Evaluation Can Make a Difference

Summary

Supplemental Resources. Tableau Public

Potent Presentations Initiative: p2i Tools and Guidelines

AEA Data Visualization and Reporting: Websites and Tools

Gapminder

Edward Tufte

Descriptions of Images and Figures

Chapter 15 Evaluation as a Business

Introduction

Perspectives on Doing Evaluation as a Business

Voices From the Field

Ethics

Conflicts of Interest

Protection of Human Participants

Nondiscrimination

Cultural Respect

Activity

Business Knowledge and Skills. Marketing

Activity

Case Study

Your Rights and Responsibilities as an Evaluation Client

Activity

Preparing a Proposal

Activity

Making a Budget

Activity

Contracts

Contract Components

Intellectual Property

Making a Business Financially Viable

Selecting a Business Entity

Employee

Sole Proprietor

Partner in a Partnership

Limited Liability Company

Corporation/S Corporation

Nonprofit Organization

Activity

Bookkeeping and Record Keeping

Developing a Business Plan

Activity

Summary

Supplemental Resources. AEA Graduate Student and New Evaluators Topical Interest Group (TIG)

AEA Independent Consulting TIG

Small Business Administration (SBA)

System for Award Management (SAM)

Chapter 16 Interconnections and Practical Implications

Introduction

Objectivity and Bias

Impacts of Bias on Evaluation

Voices From the Field

Acknowledging Subjectivity and Reducing Bias

Activity

Case Study

Reflect and Discuss

Building Cultural Competence

Activity

Personalizing a Social Justice Perspective

Reflect and Discuss

Reflective Practice and Evaluative Thinking

Activity

Applying to Practice

Making Biases Explicit

Activity

Infusing Cultural Responsiveness in the Involvement/Engagement of Stakeholders and the Development of Evaluation Questions

Infusing Cultural Responsiveness in Decisions About Evaluation Designs

Infusing Cultural Responsiveness in Decisions About Data Collection and Analysis. Data Collection

Reflect and Discuss

Data Analysis

Infusing Cultural Responsiveness in Decisions About Reports and Presentations

Social Justice Evaluation

Politics and Evaluation

Voices From the Field: Advice for New Evaluators

Activity

A Final Thought

Supplemental Resources. Evaluative Thinking: Strategies for Reflective Thinking in Your Organization

Practical Strategies for Culturally Competent Evaluation

Beyond Rigor: Improving Evaluations With Diverse Populations

Appendix A: American Evaluation Association Evaluators’ Ethical Guiding Principles. A: Systematic Inquiry: Evaluators conduct data-based inquiries that are thorough, methodical, and contextually relevant

B: Competence: Evaluators provide skilled professional services to stakeholders

C: Integrity: Evaluators behave with honesty and transparency in order to ensure the integrity of the evaluation

D: Respect for People: Evaluators honor the dignity, well-being, and self-worth of individuals and acknowledge the influence of culture within and across groups

E: Common Good and Equity: Evaluators strive to contribute to the common good and advancement of an equitable and just society

Appendix B: Joint Committee on Standards for Educational Evaluation Program Evaluation Standards. Utility Standards

Feasibility Standards

Propriety Standards

Accuracy Standards

Evaluation Accountability Standards

Glossary of Terms

References

Index

Отрывок из книги

Using evaluation in today’s world is ultimately about humanity’s future. The stakes are huge. Evaluation use flows from quality. Quality in today’s world requires diversity. Whether evaluation contributes to a more just, equitable, and sustainable world will be determined by how—and how well—evaluators and stakeholders together meet the challenge to respect, promote, and improve quality, diversity, and use. Our collective future rests on those foundational pillars. This book is an outstanding contribution to the evaluation literature.

—Michael Quinn Patton, Utilization-Focused Evaluation

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There can be issues with doing things on faith. Even with the best of intentions, the results of those efforts can be neutral or even negative. For example, one evaluation that I, coauthor Campbell, did found that doing hands-on science activities created by teachers or by after-school leaders caused students to become more stereotyped and limited in their opinions of who could do science. A second program to encourage women to continue on in their engineering programs reinforced rather than overcame stereotypes, with some women in the program coming to feel that it existed because women weren’t as good as men in engineering. As one participant explained: “[Engineering] theory is easier for boys. That is why they put us together [in the special program]” (Campbell & Hoey, 2000, p. 20). No one wants to hear negative outcomes, but problems can’t be fixed unless they are found and acknowledged.

Of great concern is the onset of a so-called post-truth era, complete with alternative facts, disdain for expertise, and a diminishing reliance on facts and analytic thinking in public life (Hamburg, 2019, p. 563). Evaluators and indeed people in general are living and working in a time where terms like alternative facts, post-facts, and post-truth are used regularly. As indicated earlier in the chapter, traditionally alternative facts have been defined as falsehoods or the “opposite of reality.” However, now some are viewing alternative facts as merely a different perspective (Zimmer, 2017). Post-fact and post-truth both refer to an environment in which objective facts are a thing of the past. In a post-fact society, facts are viewed as irrelevant, and emotional appeals are used to influence public opinion. In 2016, the Oxford University Press named post-truth as its word of the year, defining it as “relating to or denoting circumstances in which objective facts are less influential in shaping public opinion than appeals to emotion and personal belief” (para. 2). The idea that “truth no longer mattered. Facts were not just unimportant, but barriers to be smashed through with rhetoric” (Hollo, 2017, para. 3) is increasingly characteristic of today’s world. Evaluators need to explore how such constructs impact evaluation work. “Citizens are increasingly asserting their values, hopes and opinions without apparent interest in finding a shared understanding of the actual state of things. Without such a shared understanding, those values and hopes cannot rationally be expressed and realized. Observers speak of ‘truth decay,’ dismissal of expertise, and neglect of evidence” (Hoit, 2019, p. 433).

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