Machine Learning with Dynamics 365 and Power Platform

Machine Learning with Dynamics 365 and Power Platform
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Apply cutting-edge AI techniques to your Dynamics 365 environment to create new solutions to old business problems  In  Machine Learning with Dynamics 365 and Power Platform: The Ultimate Guide to Apply Predictive Analytics , an accomplished team of digital and data analytics experts delivers a practical and comprehensive discussion of how to integrate AI Builder with Dataverse and Dynamics 365 to create real-world business solutions. It also walks you through how to build powerful machine learning models using Azure Data Lake, Databricks, Azure Synapse Analytics.  The book is filled with clear explanations, visualizations, and working examples that get you up and running in your development of supervised, unsupervised, and reinforcement learning techniques using Microsoft machine learning tools and technologies. These strategies will transform your business verticals, reducing costs and manual processes in finance and operations, retail, telecommunications, and manufacturing industries.  The authors demonstrate:  What machine learning is all about and how it can be applied to your organization’s Dynamics 365 and Power Platform Projects The creation and management of environments for development, testing, and production of a machine learning project How adopting machine learning techniques will redefine the future of your ERP/CRM system Perfect for Technical Consultants, software developers, and solution architects,  Machine Learning with Dynamics 365 and Power Platform  is also an indispensable guide for Chief Technology Officers seeking an intuitive resource for how to implement machine learning in modern business applications to solve real-world problems.

Оглавление

Vinnie Bansal. Machine Learning with Dynamics 365 and Power Platform

Table of Contents

List of Tables

List of Illustrations

Guide

Pages

Machine Learning with Dynamics 365 and Power Platform. The Ultimate Guide to Apply Predictive Analytics

Foreword

Preface

WHY DID WE WRITE THIS BOOK?

WHAT WAS THE INSPIRATION BEHIND THIS SUBJECT?

Acknowledgments

About the Authors

CHAPTER 1 Dynamics 365, Power Platform, and Machine Learning. INTRODUCTION TO DYNAMICS 365

Microsoft Business Applications

Customer Relationship Management

Enterprise Resource Planning

Dynamics 365 for Small and Medium‐Sized Businesses

Common Data Model

INTRODUCTION TO POWER PLATFORM

What Is Power Platform?

Power Apps

Power Automate

Power BI

Power Virtual Agents

Cross‐Cutting Features

Dataverse

Connectors

AI Builder

Dynamics 365 Customer Voice

WHAT IS MACHINE LEARNING: HOW HAS IT EVOLVED?

DEFINITION OF MACHINE LEARNING

Evolution of Machine Learning

Lifecycle of Machine Learning

Data Preparation

Select Algorithm and Model (Modeling)

Validation

Deployment

Advantages of Machine Learning

Drawbacks of Machine Learning

Machine Learning + Dynamics 365 / Power Platform: Insights Everywhere

CHAPTER 2 Artificial Intelligence and Pre‐Built Machine Learning in Dynamics 365. AZURE AI PLATFORM

Machine Learning

Azure Machine Learning

Machine Learning Studio

AZURE MACHINE LEARNING SERVICE

AI‐powered Apps and Agents

Azure Cognitive Services

Azure Bot Service

KNOWLEDGE MINING

CHAPTER 3 ML/AI Features and Their Applications in Dynamics 365

CUSTOMER INSIGHTS

CUSTOMER SERVICE INSIGHTS

SALES INSIGHTS

Free Sales Insights Features

Assistant

Auto Capture

Email Engagement

Advanced Sales Insights Features

Conversation Intelligence

PRODUCT INSIGHTS

VIRTUAL AGENT FOR CUSTOMER SERVICE IN DYNAMICS 365

Fraud Protection

ARTIFICIAL INTELLIGENCE IN POWER APPS WITH AI BUILDER

WHAT IS MIXED REALITY?

Dynamics 365 Apps for Mixed Reality

Microsoft Hololens

Dynamics 365 Mixed Reality Apps

Dynamics 365 Remote Assist

Dynamics 365 Guides

CHAPTER 4 Dynamics 365 and Custom ML Models Using Azure ML

AZURE MACHINE LEARNING

Azure Machine Learning Concepts

AZURE MACHINE LEARNING STUDIO

Authoring Experience in Azure ML Studio

When to Use Automated ML

How Does the Automated ML Machine Learning Process Work?

Classification

Regression

Time‐series Forecasting

Which Features Should We Select to Train the Models?

How to Select Algorithms

Which Parameters Should We Select to Tune?

Ensemble Models

Designer Authoring Experience in Azure ML Studio

Azure Machine Learning Pipelines

Registered Model

Published Pipelines

Real‐Time Endpoints

Notebooks

AZURE MACHINE LEARNING SERVICE

CHAPTER 5 Deep Dive in Machine Learning Custom Models

AZURE CLI EXTENSION

VISUAL STUDIO CODE

Customer Churn Prediction

Customer Lifetime Value

Product Recommendation System

Chapter 6 Machine Learning with Dynamics 365 Use Cases

ML FOR FINANCE

First Use Case: Process Automation

Second Use Case: Security

Third Use Case: Algorithmic Trading

Fourth Use Case: Customer Data Management and Credit Scoring

Accounts Payable

Automation of Vendor Payment Proposals

Accounts Receivable

Collection Process Setup Page

Credit and Collection Module

Travel Expense

Fraud Detection

Purchase Protection

Diagnose Experience Tool

Risk Diagnostic Report

Use Evaluate Experience for Fraud Protection

Use Protect Experience for Fraud Protection

Acceptance Booster Service

Account Protection

Loss Prevention

DEMAND FORECASTING

CONNECTED STORE

ML FOR HUMAN RESOURCES MANAGEMENT

MACHINE LEARNING AT THE WORKPLACE

MyAnalytics Dashboard

Afterword

Index

WILEY END USER LICENSE AGREEMENT

Отрывок из книги

AURELIEN CLERE

VINNIE BANSAL

.....

“The early bird gets the first worm, but the wisest bird gets the fastest one.”

— Matshona Dhliwayo

.....

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