Оглавление
Wellins Richard S.. Your First Leadership Job
Dedication
Foreword
Preface
Part 1: Project Initiation
1. Now You're a Leader
How Is This Book Different from Other Leadership Books?
2. Boss or Catalyst?
Your New Job: Catalyst Leader
3. Navigating the Transition to Leadership
What's in a Question?
What Do We Really Mean by “Transition”?
Getting Ready: Fast Track
Reach Out to Stakeholders
Your First Six Months
4. Your Leadership Brand, Part 1
Make a Good First (or Second) Impression: Your Leadership Brand
What's in a Leadership Brand?
Be Authentic
5. Your Leadership Brand, Part 2
Bring Out the Best in People
Be Receptive to Feedback
Your Leadership Brand = Your Leadership Legacy
6. Leadership Is a Conversation, Part 1
Practical Needs and Personal Needs
The Key Principles
Maintain or Enhance Self-Esteem
Listen and Respond with Empathy
Ask for Help and Encourage Involvement
7. Leadership Is a Conversation, Part 2
Share Thoughts, Feelings, and Rationale (to build trust)
Provide Support without Removing Responsibility (to build ownership)
8. Your Five-Step Conversation Road Map
To Meet Practical Needs, Take Five
Personal and Practical Needs – Putting It All Together
Common Leadership Interaction Styles
Which Ones Are You?
Planning Your Conversations
9. Nothing Else Matters Unless You Get Results
There's No “I” in “Results”: Team Comes First
The Essential Elements of Execution
Measurement
Accountability
Radar Chart
Part 2: Mastery and Leadership Skills
10. Hiring and Selecting the Best
Surround Yourself with the Best
Selection Traps
The Interview: Making the Grade
11. What Your Boss Really Wants From You
Key Relationship
12. Engagement and Retention
Engage Early and Often
Driving Engagement
Everyday Engagers
Engagement Conversations: More Than Just Eye Contact
Praise: Recognizing Individual Achievement and Effort
Retention Conversations
13. Meetings
What Makes Meetings More Difficult Than Ever?
Questions You Don't Want Meeting Participants to Ask
Master Meetings: Tips to Prevent Meeting Dips
14. Coaching
Put Me In, Coach!
Define and Conquer
Assessing Impact
Oh, the Humanity
Coaching with Interaction Guidelines
Coaching with the Key Principles
Try Out Your Coaching Skills
You Believe They Can Fly, Right?
15. Feedback Fundamentals
Leaders Give Feedback All the Time – Myth or Fact?
Feedback Deflectors
Keep the STARs Shining
16. Handling Difficult Employee Situations
Doing Nothing Is Not an Option
Eight Tips to Get Results
So, What Happened?
Your Guide to Handling Difficult Employee Situations
17. Delegation
To Delegate or Not to Delegate, That Is the Question
What Should I Delegate, and What Should I Keep?
How Do I Decide Who Gets What?
How Do I Effectively Communicate the Decision?
How Do I Follow Up (and Avoid Being a Dumper)?
No! Don't Take the Monkey Back!
18. Performance Management
Beating the System
It's Not about You
Be a Coach, Not a Judge
Setting Goals
Guiding Performance Conversations
The Boss Is Still the Boss
19. You and Your Network
It Is Who You Know
Where Do You Stand on the Value Ladder?
Three Ways to Think about Your Network Now
The Four Practices of Networking
Connecting the Dots
Five Easy Ways to Get Started TODAY
20. Influence
Influencing Takes Personal Power
Developing an Influence Strategy
Use Packaging to Engage Hearts and Minds
Gauge Readiness and Gain Commitment to Act
Ready, Set, Influence!
21. A Woman's First Leadership Job
A Make-or-Break Point
The Glass Ceiling Is Alive and Well
Is It a Matter of Confidence?
Declare Yourself Early and Often
Rethink Mentorship
Needed: An Attitude Change
The Wisdom of Women (Including Madonna)
#LeadLikeAGirl
22. Leadership Changes the World
It's Time to View Leadership as a Profession (and a Confession)
Part 3: Bonus Chapters and Tools
Acknowledgments
About DDI
About the Author
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