NEUROMARKETING

NEUROMARKETING
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Описание книги

Neuromarketing's science is articulated as a combination of marketing, medical knowledge, and the latest brain scanning technology which enabled the insight into bioelectric potentials of the brain. Prior to neuromarketing, the credibility of traditional research techniques was based on the degree of accuracy and honesty of respondents' answers. By developing neuromarketing, the observer is able to unambiguously detect changes by recording brain activity from the scalp of the respondents and identify the engaged brain region as a result of a particular stimulus from the environment. Changes in the nervous activity induce variations in cerebral metabolism, hemodynamic and electromagnetic signals, which can be measured by one of the following neuromarketing techniques. Emotion Response Analysis (ERA) uses electroencephalography image to identify the emotional response an individual has to a product or advertisement. Improving understanding of neural mechanisms in decision-making and insight into individual differences in behavior and personal preferences enables marketers to significantly promote more effectively. The ability to detect and measure the bioelectric potentials of the brain makes it possible to realize the old marketer's dreams to see the true reactions of the consumer and thus properly understand the behavior of the consumer. Consumer neuroscience studies the brain to predict and potentially even manipulate consumer behavior and decision making. Tools and methods used in neuromarketing analyzes are rapidly developing the ability to better visualize consumer subconscious responses to environmental concerns. In fact, neuromarketing represents the bridge between marketing and neuroscience, a research field that is developing extremely vigorously.

Оглавление

Branislav R. Tanasic. NEUROMARKETING

About the Author

Foreword

1. Prolegomena

2. Characteristics of the decision–making process of buying a tourist product

2.1. The basics of decision - making theory

2.2. Factors influencing decision - making about buying a tourist product

2.2.1. Geographic factors

2.2.2. Demographic factors

2.2.3. Economic factors

2.2.4. Sociological factors

2.2.5. Psychological factors

2.2.6. Other factors

2.3. Characteristics of the decision-making process about buying a tourist product. 2.3.1. Phases of the decision-making process

2.3.2. Decision-making form

Recognizing needs

Searching for information

Alternative assessment

Purchase decision

Post-buying behavior

2.3.3. Model of a choice of tourist destination

2.3.4. Decision-making model

3. Promotion as instrument marketing mix in the process deciding on buying a tourist product

3.1. Concept and promotion features as a marketing tool in tourism

3.2. Promotional activities

3.2.1. Advertising

3.2.2. Sales promotion

3.2.3. Personal sales

3.2.4. Public relations

3.2.5. Direct marketing

3.3. Word of mouth

3.4. Promotion in the decision-making process about buying a tourist product

3.5. Corporate and destination factors affecting the efficiency of the promotion

4. Subliminal messages - specific assurances of communication

4.1. Basic psychological processes

4.1.1. Stimulus

Optical stimuli

Mechanical stimuli

Tactile stimuli

Kinesthetic stimuli

Chemical stimuli

Thermal stimuli

4.1.2. Observe

Photoreceptors

Mechanoreceptors

Receptors for hearing

Touch Receptors

Proprioceptors

Chemoreceptors

Nociceptors

4.2. Perception

4.3. Subliminal perception

4.4. Possible applications of subliminal messages

5. Neuromarketing as a marketing research area

5.1. Development of bioelectric brain potential research

5.2. A basis of the structure of the human brain

5.3. Cytoarchitectural and functional division of the cortex

5.4. Neurophysiological research methods

5.4.1. Electroencephalography

5.4.1.1. Electrodes

5.4.1.2. Installation of electrodes

5.4.1.3. Brain waves

5.4.2. Magnetoencephalography (MEG)

5.4.3. Positron emission tomography – PET

5.4.4. Functional magnetic resonance – fMRI

6. Sensory branding

6.1. Sensory information and brain filtration

6.2. Application of sensory branding at the point of sale of a tourist product

7. Subliminal messages and neuromarketing

7.1. Small warning label ended a great job

7.1.1. Neuromarketing research of cigarette health warning label

8. The future of neuromarketing

9. A moral aspect of applying the results of neuromarketing techniques

Epilogue

References

Appendix. A part of the experiment on the influence of sensory branding on increasing the thriving power of promotion in tourism. Materials and methods

EEG experiment

EEG scanning with sensory branding

Subliminal messages - unconsciously perceived sensations and study research on subliminal knowledge

Отрывок из книги

Writing this book, I remembered an exciting episode from high school days. At the break between the two classes, we talked about some huge book that we need to read. Many of us complained that it was bulky and it took time to read it. One of the group's associates quite calmly said that he read the entire book without any problems. We were amazed but there was an explanation, he developed a reading technique of the giant novels by reading only the right-hand side pages so that reduced those terrible books in half.

The theme of this book is exceptionally bulky, and I decided to cut it seriously, so there is no need to apply the friend of mine reading technique. Also, I tried to condense information from a few scientific areas into a space of fewer than two hundred pages only. The content is intended, not only for readers who know neuromarketing but also for a craving population who would like to learn something more about this extraordinarily dynamic and thrilling area. Neuromarketing is today's reality but also the future that evolves greatly in the advanced form called nano marketing.

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Particular attention must be paid to the last stage, which involves returning from the journey, as an important process that feedback information links the first and the last phase. It also has to be related to the concept of contentment at the destination (Pizam, Neumann & Reichel, 1978: 314-322).

The main disadvantage of this concept is that Clawson and Knetsch do not deal with the choice of destinations, but the tourism travel phases have been upgraded to the assumption that the choice of destination choice has already been made.

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