Читать книгу Non-financial Risk Management in the Financial Industry - Группа авторов - Страница 33

As Copley asserts, there is no universal definition of either conduct risk, that is the risk stemming from a person’s actions, or what good conduct means in practice.[52] While multiple, sometimes contradicting, definitions of conduct risk exist, we shall settle on the one by the Central Bank of Ireland that it published in its Guide to Consumer Protection Management: therein, conduct risk “is the risk a financial services firm poses to its customers from its direct interaction with them.”[53] This definition is in contrast to the EBA’s definition, which limits conduct risk to the risks relevant should something harmful happen to a banking institution. The three key types of conduct risk will be explored further in the following.