Читать книгу Successful Training in Gastrointestinal Endoscopy - Группа авторов - Страница 58

All endoscopy units should periodically consider surveying their patients for feedback regarding preprocedure (prep instructions, day of instructions), intraprocedure (endoscopy unit), and postprocedure (follow‐up calls and reporting) experiences. The benefit of this interval review is that it provides information specific to the individual practice as seen from their client base. In these modern times, patient reviews on the Internet are a common practice and capturing this feedback for internal improvement may be helpful in improving the quality of care as seen from the patient's perspective.